176 to 200 of 304 Permanent ITSM Jobs

experience leading IT integration activities within mergers, acquisitions, divestments, or large-scale transformation programmes. Experience of AVD, identity and access management, endpoint management, and ITSM tools. Strong knowledge of infrastructure, networking, cloud technologies, identity and access management, end-user computing, and cybersecurity principles. Experience managing complex technical projects across multiple ...

hardware, software, and system-related faults Deliver L1/L2 support for advanced Electronic Warfare products Manage incidents, service requests, and problem investigations using ITSM tools Monitor system performance and coordinate escalations when required Produce customer updates, service reports, and trend analysis Create and maintain knowledge base documentation Support change ...

lead for enterprise IT platforms or critical business services. - Strong experience managing third party vendors in a multi supplier environment. - Sound understanding of IT service management, delivery lifecycles, and operational support models. - Experience managing both Legacy and modern platforms in parallel. - Strong stakeholder management and communication skills across technical ...

experience with Primavera P6 environments Experience supporting Maxavera or similar portfolio management tools Knowledge of application architecture, integration, and platform management Experience with IT service management (incident, problem, change) Comfortable working in Agile delivery teams 🌟 Nice to Have Experience with project controls/scheduling platforms Exposure to platform modernisation ...

software, researching using a knowledgebase repository, or in person for on-site customers. All incidents and requests are logged in an industry standard IT Service Management tool by the GCC. Broad communications are handled through enterprise level notification systems and organizational chat solutions. Excellent written and oral communication ...

Docker and orchestration technologies Scripting experience with Bash, Python or Perl Strong communication and stakeholder management skills Experience managing technical projects and working within ITSM environments Desirable Skills Kubernetes, OpenStack or CI/CD tooling experience Cloud infrastructure and virtualisation exposure Knowledge of GPUs, RAID technologies, and HPC clustering Relevant ...

Monday to Friday) The Person Open to candidates with similar experience from either MSP or in-house environments Strong exposure to Microsoft technologies and ITSM frameworks Ideally 23 years relevant experience within a 300500 employee environment, or supporting similar-sized clients within an MSP Degree or formal qualifications not essential ...

Actions, Flow Designer/Workflow. Experience with ServiceNow integrations (REST/SOAP APIs). Experience working within Agile development environments. Ability to support ITSM-based implementations and platform configuration. Experience with custom application development Security+ Clearance: TS/SCI clearance is required to start with the ability to obtain ...

methodology Solid understanding of cloud infrastructure: AWS, Azure, GCP and hybrid environments Background in FinOps, Cloud Cost Management or adjacent disciplines such as ITOM, ITSM, ITAM or DevOps EMEA experience required; US experience a strong plus ...

Clearance: Active SC Clearance required Technology & Risk Recruitment are supporting a major UK Government greenfield ServiceNow programme and are building out a high-performing ITSM delivery team. This is a rare opportunity to be invo... CRWG1_UKTJ ...

delivering executive summaries during P1 incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation … back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Skills: Major Incident Management ITIL ITSM JBLE1 ...

Position: ServiceNow Project Manager - ITSM/ITOM Employment Type: Contract Start: ASAP (June/July 2026) Duration: 6 Months Location: London or West Midlands, UK (Hybrid - 3 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract … seeking an experienced Project Manager to lead enterprise-scale ServiceNow transformation initiatives , focused on implementing AI-powered capabilities across IT Service Management (ITSM) and IT Operations Management (ITOM). This role will drive the successful adoption of ServiceNow Now Assist , enhancing operational efficiency, automating service workflows, and improving user experience ...

suppliers and contractors Managing local IT procurement and invoice processing Supporting health & safety compliance within the department Overseeing the effective use of the IT Service Management platform Maintaining accurate IT documentation Assisting with support and installation tasks where required Deputising for the IT Manager during periods of absence About ...

sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM/PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from £5M-£10M+ Personal Attributes Commercially astute and results-driven Strategic thinker ...

What we’re looking for: Relevant IT qualifications such as CITP (Chartered IT Professional) ITIL 4 Foundation or higher, with experience working within an ITSM-structured environment. Experience of working in similar roles within other organisations with complex IT services, several hundred users and multiple business critical applications In-depth ...

operations. What were looking for: Relevant IT qualifications such as CITP (Chartered IT Professional) ITIL 4 Foundation or higher, with experience working within an ITSM-structured environment. Experience of working in similar roles within other organisations with complex IT services, several hundred users and multiple business critical applications In-depth ...

full ownership of the end-to-end sales cycle: prospecting, qualification, value-driven solution positioning, proposal creation, negotiation, and deal closure Position ServiceNow offerings (ITSM, ITOM, ITAM, CSM/CRM, IRM, AI-driven solutions) as business outcomes, not just technology Define and execute a territory and account growth strategy aligned ...

years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous Experience managing the sales cycle from business champion to the C-level Showed consistent overachievement of sales goals in a large geographic territory ...

/PO, BI, CRM, SCM, HR, Portals, HANA). Experience with SAP RISE operations and/or SAP BTP administration. Experience with ITSM systems. Experience using Solution Manager and/or SAP Cloud ALM. Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible ...

thodologySolid understanding of cloud infrastructure: AWS, Azure, GCP and hybrid env ironmentsBackground in FinOps, Cloud Cost Management or adjacent disciplines such as ITOM, ITSM, ITAM or DevOpsEMEA experience required; US experience a st rong plus ...

associated services (Group Policy, DNS, Sites & Services) Experience managing technical teams and operating in high-pressure environments Solid understanding of IT Service Management (ITSM), including incident, problem, and change management processes Experience with ITSM tools (e.g., Jira) and working within SLA-driven environments Familiarity with legacy systems connectivity (e.g. ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Type: Permanent Salary: £26,000 £32,000 basic ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global ...

accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s. Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform ...