Service Desk Analyst
- Hiring Organisation
- Sopra Steria
- Location
- Farnborough, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
too. We are looking for people to resolve each query with using outstanding customer service skills, action whatever they have been trained to do and highlight the more complicated issues to the appropriate colleagues. We also want our team to take ownership of the more complex queries that have previously … been escalated and had a resolution defined, and learn from the training, to avoid the same issue being raised on multiple occasions. This team is brand new and those brought on board in the initial stages will have an advantage to exploit this exciting opportunity by showing the right potential ...