8 of 8 Permanent Infrastructure Services Manager Jobs

Penguin Soluitons is seeking an experienced IT Infrastructure & Service Delivery Manager to join our team. This role involves managing and coordinating the delivery of IT services to ensure they meet the needs of our business. This will require communication, coordination and collaboration with various IT service owners (network, applications, information security, etc.). The ideal … service desk. Coordinating and managing global employees that may work in various time zones. Providing strategic leadership to your IT Team, ensuring smooth and efficient day-to-day IT services, fostering a culture of continuous improvement, accountability, service excellence/& enhancing our service wherever possible. Ensuring our IT service management processes aligned with ITIL best practices, including incident, problem … our IT operations to ensure consistency, efficiency, and compliance, driving forward ITIL service delivery across the group, ensuring best practices are embedded in our daily operations Ensuring our IT services meet the highest availability, performance, and security standards to support our business objectives. Ensure that IT services comply with all relevant laws, regulations, and company policies. Working closely More ❯

IT Service & Infrastructure Support Manager (Global Role) 🌍 On-site role - £50,000–£60,000 + comprehensive benefits package including bonus Are you a hands-on technical leader with a passion for service excellence and operational precision? Do you thrive in fast-paced, globally distributed environments, and bring flexibility, resilience, and a strong customer-centric mindset to … is a high-impact, globally scoped role where no two days are the same. You'll be leading service delivery across continents, time zones, and technologies — ensuring systems and services run like clockwork while driving innovation and operational excellence at scale. 🔧 What You’ll Be Doing: Leading the day-to-day global IT service desk across multiple shift patterns … Insurance : Coverage at 4x base salary Private Medical Insurance (PMI) : Included Travel Insurance : Provided (linked to PMI) Employee Share Purchase Scheme : Available Employee Assistance Programmes (EAPs) : Access to support services 💡 Why This Role? This is not just another IT management role. It’s a strategic leadership opportunity with real scope to shape the future of global IT operations. You More ❯

Service Delivery Manager (Infrastructure and Cybersecurity) Role: Service Delivery Manager (Infrastructure and Cybersecurity) Location: Rugby, UK Job Type: Full time Work Mode: Hybrid Minimum Experience: 10+ years in Infrastructure and Cybersecurity domains. Eligibility: UK Citizens with Active Security Clearance Preferred Certifications: Cybersecurity certifications (SANS, ISACA, ISC2, CISSP, GIAC, CISA, CISM … HRSM security (log inspection, Investigation) ARCON – Endpoint Privilege Management CISCO FNC – Firewall Management console Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr More ❯

Our client is an award-winning specialist travel company creating tailor-made holidays to selected destinations and is looking for an IT Infrastructure Engineer with expertise in maintaining IT & Data Communication system's infrastructure and providing efficient and effective technical support. Hybrid role - ideally looking for someone to visit the … office 2 days a week. The Role: This role is vital in maintaining core IT and data Communication systems infrastructure and providing efficient and effective technical support services across the business. This will involve maintaining strong relationships with third-party suppliers and managing the IT support team to provide the business with modern, resilient IT Infrastructure. It … will also involve implementing strategies and solutions to enhance service quality and performance across a range of systems. Key Responsibilities Technical Support: Ensure the IT infrastructure is efficient and resilient using a combination of 3rd party vendors and an in-house team. Act as an escalation point for technical issues, providing guidance and solutions to the team. Ensure More ❯

IT Infrastructure & Service Delivery Manager On-site | £50,000–60,000 + bonus & benefits Are you a hands-on IT leader with a passion for service excellence and team development? Ready to lead global operations, coach early-career talent, and drive ITIL-aligned service delivery in a fast-paced environment? Excellent opportunity for an experienced IT … Infrastructure & Service Delivery Manager to lead a global IT support function. You’ll manage a shift-based team, provide skills development/support of team, and ensure seamless service across time zones, all while staying close to the tech. What You’ll Do: Lead a global IT service desk team Coach and develop junior IT staff … across shifts, ensuring face time and support for all team members. What You’ll Bring: 3+ years in IT leadership within a global or multi-site environment. Strong infrastructure knowledge: M365, Azure, AD, networks, desktop support. Experience coaching junior staff and managing shift-based teams. Hands-on ITIL implementation experience (not just certification). Strong reporting, stakeholder management More ❯

Social network you want to login/join with: Assistant Vice President, Infrastructure Service Manager, slough col-narrow-left Client: CLS Group Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: About CLS: CLS is the trusted party … of complex technical issues. Experience of providing education to technical users for ITIL process execution. Experience of managing Vendors and Strategic Partners. Experience of working as a Service Delivery Manager, delivering business critical Production Services in a Financial Institute or Major IT Service Provider Knowledge of managing Changes, Incidents and Problems in … ServiceNow Qualifications/certifications: ITIL Certified in at least one of the ITIL Service Management Lifecycles ITIL v3/4 Expert Six SIGMA Yellow or Green belt Agile Service Manager Our commitment to employees: We are a small company with a big mandate, so every person is essential to our success. We are also committed to employing and More ❯

of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible … through the management of key business partners and internal providers. Maintain effective relationships with key stakeholders and customers, e.g. Operations, Risk, IT Security, Financial Institutions and Regulators Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of work-stream delivery More ❯

of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible … through the management of key business partners and internal providers. Maintain effective relationships with key stakeholders and customers, e.g. Operations, Risk, IT Security, Financial Institutions and Regulators Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of work-stream delivery More ❯