11 of 11 Permanent Junior Support Engineer Jobs

Junior Internal Support Engineer Location: Wantage, Oxfordshire Salary: Competitive Vacancy Type: Permanent Our client, a fast-growing, award-winning technology company, is on the hunt for a dedicated Junior Internal Support Engineer to join their team. Situated in stunning modern barn conversions in the heart of the Oxfordshire countryside, theyre a leading distributor of … a keen interest in technology. The Role You will be the vital first line of defence for the internal team, ensuring the systems run smoothly and efficiently. Internal Tech Support: Provide troubleshooting and technical support face-to-face, via phone, web-based tools, and email for the internal users. System Setup & Repair: Assist with the setup and repair More ❯

Junior Cloud Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role … solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via phone, email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident … unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross functional teams to ensure the reliable and efficient delivery of cloud support services aligned with business needs and service level expectations. Act as an escalation point within the support framework troubleshooting and resolving complex incidents and service requests related to More ❯

Junior Technical Support Engineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefitsLocation: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an exciting …/IP, DNS, DHCP, VPN).* Excellent communication and problem-solving skills.* Detail-oriented and customer-focused with the ability to prioritize tasks.Nice to have * Previous experience in IT support or helpdesk (internships considered).* Knowledge of Active Directory, Azure AD, or Intune.* Basic scripting skills (PowerShell, Bash, Python).* Experience with ticketing systems (Jira, Zendesk, Freshservice).* Awareness … of security best practices (ISO27001, SOC2).What Can you expect to be doing? * Act as the first point of contact for IT support queries via email, chat, or ticketing system.* Diagnose and resolve hardware, software, and network issues for end users.* Configure and deploy laptops, mobile devices, and peripherals.* Assist with user account administration (Active Directory, Office 365). More ❯

Junior Technical Support Engineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefits Location: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an … IP, DNS, DHCP, VPN). * Excellent communication and problem-solving skills. * Detail-oriented and customer-focused with the ability to prioritize tasks. Nice to have * Previous experience in IT support or helpdesk (internships considered). * Knowledge of Active Directory, Azure AD, or Intune. * Basic scripting skills (PowerShell, Bash, Python). * Experience with ticketing systems (Jira, Zendesk, Freshservice). * Awareness … of security best practices (ISO27001, SOC2). What Can you expect to be doing? * Act as the first point of contact for IT support queries via email, chat, or ticketing system. * Diagnose and resolve hardware, software, and network issues for end users. * Configure and deploy laptops, mobile devices, and peripherals. * Assist with user account administration (Active Directory, Office More ❯

are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Junior Support Engineer reports to the Managed Services Lead and is responsible for providing first-line support to clients across Microsoft Dynamics 365 (ERP & CRM), Power platform … technologies. Essential Expertise: A Levels, Level 3 Apprenticeship or relevant IT qualifications. Familiarity with Microsoft 365 applications. Awareness of Microsoft Dynamics 365 or Power Platform. Understanding of basic IT support principles (ticketing systems, triage, incident logging). Strong customer service and communication skills with both technical and non-technical users. Ability to prioritise, troubleshoot, and resolve user issues at … a first-line level. Team player with strong attention to detail and willingness to learn from senior colleagues. Desirable Expertise: Previous experience in an IT support or helpdesk environment (e.g., internships, part-time roles). Exposure to ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent. Basic knowledge of remote support tools and remote desktop services. More ❯

are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Junior Support Engineer reports to the Managed Services Lead and is responsible for providing first-line support to clients across Microsoft Dynamics 365 (ERP & CRM), Power platform … technologies. Essential Expertise: A Levels, Level 3 Apprenticeship or relevant IT qualifications. Familiarity with Microsoft 365 applications. Awareness of Microsoft Dynamics 365 or Power Platform. Understanding of basic IT support principles (ticketing systems, triage, incident logging). Strong customer service and communication skills with both technical and non-technical users. Ability to prioritise, troubleshoot, and resolve user issues at … a first-line level. Team player with strong attention to detail and willingness to learn from senior colleagues. Desirable Expertise: Previous experience in an IT support or helpdesk environment (e.g., internships, part-time roles). Exposure to ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent. Basic knowledge of remote support tools and remote desktop services. More ❯

are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Junior Support Engineer reports to the Managed Services Lead and is responsible for providing first-line support to clients across Microsoft Dynamics 365 (ERP & CRM), Power platform … technologies. Essential Expertise: A Levels, Level 3 Apprenticeship or relevant IT qualifications. Familiarity with Microsoft 365 applications. Awareness of Microsoft Dynamics 365 or Power Platform. Understanding of basic IT support principles (ticketing systems, triage, incident logging). Strong customer service and communication skills with both technical and non-technical users. Ability to prioritise, troubleshoot, and resolve user issues at … a first-line level. Team player with strong attention to detail and willingness to learn from senior colleagues. Desirable Expertise: Previous experience in an IT support or helpdesk environment (e.g., internships, part-time roles). Exposure to ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent. Basic knowledge of remote support tools and remote desktop services. More ❯

are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Junior Support Engineer reports to the Managed Services Lead and is responsible for providing first-line support to clients across Microsoft Dynamics 365 (ERP & CRM), Power platform … technologies. Essential Expertise: A Levels, Level 3 Apprenticeship or relevant IT qualifications. Familiarity with Microsoft 365 applications. Awareness of Microsoft Dynamics 365 or Power Platform. Understanding of basic IT support principles (ticketing systems, triage, incident logging). Strong customer service and communication skills with both technical and non-technical users. Ability to prioritise, troubleshoot, and resolve user issues at … a first-line level. Team player with strong attention to detail and willingness to learn from senior colleagues. Desirable Expertise: Previous experience in an IT support or helpdesk environment (e.g., internships, part-time roles). Exposure to ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent. Basic knowledge of remote support tools and remote desktop services. More ❯

are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Junior Support Engineer reports to the Managed Services Lead and is responsible for providing first-line support to clients across Microsoft Dynamics 365 (ERP & CRM), Power platform … technologies. Essential Expertise: A Levels, Level 3 Apprenticeship or relevant IT qualifications. Familiarity with Microsoft 365 applications. Awareness of Microsoft Dynamics 365 or Power Platform. Understanding of basic IT support principles (ticketing systems, triage, incident logging). Strong customer service and communication skills with both technical and non-technical users. Ability to prioritise, troubleshoot, and resolve user issues at … a first-line level. Team player with strong attention to detail and willingness to learn from senior colleagues. Desirable Expertise: Previous experience in an IT support or helpdesk environment (e.g., internships, part-time roles). Exposure to ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent. Basic knowledge of remote support tools and remote desktop services. More ❯

expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Responsibilities Description of Role As L1 Helpdesk you will be responsible for: First line support, including troubleshooting and remote diagnostics for: End user Windows 11, android, iSO devices Microsoft365 and Entra Windows Server 2022 Infrastructure including wireless, switches, firewalls Business systems: SAP ByDesign (ERP … all help desk tickets to resolve or escalate, meeting SLA s Understand cyber security controls to escalate suspicious activity Utilise AI tools such as Copilot to automate and improve support Communicate with staff during an issue or incident Must be able to attend the office everyday. Qualifications For development purposes the following knowledge, skills and experience are required. Key … particularly service levels) Ability to perform well under pressure (incidents) An inquisitive mind (pro-actively identifying issues or incidents using remote management tools) EXPERIENCE Prior experience providing first-line support within a service provider setting is preferred. Proficient computer literacy, including expertise with the Office 365 product suite and remote access/support tools. Familiarity with M365 administration More ❯

expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Responsibilities Description of Role As L1 Helpdesk you will be responsible for: First line support, including troubleshooting and remote diagnostics for: End user Windows 11, android, iSO devices Microsoft365 and Entra Windows Server 2022 Infrastructure including wireless, switches, firewalls Business systems: SAP ByDesign (ERP … all help desk tickets to resolve or escalate, meeting SLA’s Understand cyber security controls to escalate suspicious activity Utilise AI tools such as Copilot to automate and improve support Communicate with staff during an issue or incident Must be able to attend the office everyday. Qualifications For development purposes the following knowledge, skills and experience are required. Key … particularly service levels) Ability to perform well under pressure (incidents) An inquisitive mind (pro-actively identifying issues or incidents using remote management tools) EXPERIENCE Prior experience providing first-line support within a service provider setting is preferred. Proficient computer literacy, including expertise with the Office 365 product suite and remote access/support tools. Familiarity with M365 administration More ❯