26 to 50 of 60 Permanent Knowledge Management Jobs

ServiceNow Knowledge Manager A fantastic opportunity has arisen for an experienced ServiceNow Knowledge Manager to join a global law firm on a permanent basis. ServiceNow Knowledge Manager Summary: The successful candidate will be responsible for managing knowledge management practices and supporting the transition ...

Implementation: Lead or participate in SAP OTC implementation projects, ensuring timely and quality delivery of solutions. Configuration: Configure SAP OTC modules, including Sales Order Management, Pricing, Billing, and Credit Management. Integration: Integrate SAP OTC with other SAP modules (e.g., ERP, CRM, BW) and third-party systems. Testing: Develop … validate SAP OTC functionality and ensure data accuracy. Support: Provide ongoing support to clients, addressing functional and technical issues related to SAP OTC. Knowledge Sharing: Contribute to knowledge management initiatives, sharing expertise and best practices within the team. Requirements Have at least 8-10 years of experience ...

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireKnowledge Data and Systems SpecialistJob Title: Knowledge Data and Systems Specialist (Associate)Location: Nottingham - HybridWorking Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.Our MissionWe're on a mission to be a force for good in lending. Throughout our almost … like working at Capital One UK.About the RoleThe purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting ...

work closely with business and technical teams to gather requirements, define user stories, and translate business needs into robust ServiceNow solutions that enhance service management, operational visibility, and employee experience .Key Responsibilitie sDesign, configure, and implement ServiceNow solutions across core platform capabilities and modules .Lead end-to-end delivery … activities, from requirements gathering and solution design through development, testing, deployment, and optimisation .Configure and enhance ServiceNow workflows, forms, service catalogues, knowledge management, self-service portals, and automation capabilities .Collaborate with stakeholders to capture business requirements and convert them into scalable technical solutions .Develop and support integrations using ...

live. Coordinate readiness reviews and support formal service acceptance processes. Work closely with operational teams to confirm support readiness and capability. Documentation & Knowledge Management Produce comprehensive Operational Readiness Packs and Service Transition Packs. Develop and maintain runbooks, Standard Operating Procedures (SOPs), escalation paths and knowledge articles. Ensure … tooling requirements are documented and validated. Maintain high standards of quality, consistency and accuracy across all documentation. Go-Live & Early Life Support Support the management of Early Life Support (ELS) activities following service launch. Coordinate issue tracking, escalation pathways and stabilisation activities. Capture lessons learned and support continuous improvement ...

seeking a highly skilled and motivated Lead Software Engineer, Warehouse Management with 8+ years of experience to drive the delivery of complex and impactful software solutions. In this pivotal role, you will directly influence the success of cross-functional initiatives and product outcomes by providing technical leadership, establishing best … with product goals. This position is fully remote This role is an Individual Contributor A day in the life as a Lead Engineer, Warehouse Management Provide strong technical leadership and guidance to the software engineering team, setting the technical vision and ensuring alignment with product goals Lead the design ...

architecture. Key Responsibilities Functional Solution Design Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes. Translate business requirements into clear functional designs, user stories and configuration approaches. Drive a “configure first” mindset, minimising unnecessary customisation. Contact … early‐life support. Adoption, Quality & Governance Design with adoption in mind, considering usability, role clarity and operational readiness. Ensure functional designs support reporting, quality management and continuous improvement. Maintain clear and usable functional documentation. Collaboration with Technical Architecture Work closely with Technical Architects to align functional requirements with technical ...

HRSD platform, supporting integrations with systems such as Workday, Oracle, and Sage HR. They are delivering end-to-end transformation programmes, focusing on case management, employee portals, knowledge management, HR services, and workflow automation. Essentially, you will act as the conduit between HR stakeholders, customer teams … background, you may have experience as a ServiceNow Consultant, HR Systems Analyst, or Product-focused professional, as long as you bring strong HR domain knowledge and ServiceNow exposure. A CIS HRSD certification would be highly beneficial. You'll be confident in your approach and a strong communicator, comfortable working ...

growing humanoid robotics startup building the next generation of intelligent robotic systems. As the company scales, we are investing in AI-powered internal automation, knowledge systems, and decision-support capabilities that enable leadership and teams to operate with greater speed, clarity, and efficiency. We are looking for an experience … delivery of Humanoid's internal AI ecosystem, working closely with company leadership, engineering teams, and business stakeholders. Your mission is to transform fragmented company knowledge, meetings, tasks, and operational processes into a scalable AI-powered platform that provides actionable insights, automates workflows, and enables better decision-making across ...

shape our ServiceNow strategy and offerings Partner with ServiceNow leadership and ecosystem partners to strengthen collaboration 🔹 What We’re Looking For ✅ ServiceNow Expertise Strong knowledge of the ServiceNow platform, including: ITSM, ITOM, CSM Experience with HRSD applications is essential Employee Service Centre Case & Knowledge Management Performance Analytics … Business & Industry Knowledge Understanding of employee experience and HR processes Experience in customer experience (CX) transformation ✅ Technical & Solution Skills Integration, data migration, and platform customisation Workflow automation and scripting Ability to translate business requirements into scalable solutions ✅ Consulting & Sales Capability Experience supporting or leading pre-sales, demos, and proposals ...

Consulting Point Search are representing a top-tier Management Consultancy firm who are looking to recruit a number of individuals into their rapidly expanding "Cloud HCM Advisory & Implementation Practice" to focus on Oracle Fusion HCM, Workday HCM or SuccessFactors HCM consulting services. You will get involved in Advising clients … processes and manage the full lifecycle implementation of Oracle HCM Fusion or SuccessFactors HCM Solutions. SAP SuccessFactors (Employee Central, Recruiting, Onboarding, Learning, Performance Management, Compensation, Variable Pay, Succession and SAP Cloud Platform integration) Oracle Fusion HCM (Core HR and Payroll, Talent Management and Workforce Analytics) Workday (Benefits, Talent ...

candidate's setup. A leading Trading firm is hiring a contract Endpoint Engineer. This role is responsible for engineering, support, and lifecycle management of endpoint hardware, operating systems, applications, and associated management platforms. This includes solving critical business incidents, improving the end-user experience, and partnering closely with … security, performance, and software lifecycle management. Support and improve Microsoft Intune for endpoint configuration, compliance, patching, application deployment, device health, update rings, and policy management across physical and virtual endpoints. Help implement, manage, and improve self-service software experience through Company Portal and related tooling, including packaging Win32 applications ...

manage risk and drive continual improvement. On a day to day basis this looks like: Take ownership of key ITIL processes including Problem, Change, Knowledge Management and Customer Satisfaction (NPS). Use data and insight to identify trends, risks and improvement opportunities. Act as a key point … globally distributed teams service teams. Lead through influence in a matrix environment, taking accountability for outcomes. What youll need Experience: Experience in IT service management or operational leadership, such as service desk, team leader or similar roles. Experience managing performance, stakeholders or service delivery environments. Skills and behaviours ...

infrastructure Set up and test integrations between Moveworks and supported enterprise applications such as ITSM platform (ServiceNow, JIRA), IDAM (Okta, Active Directory, Entra ID), Knowledge Management (SharePoint, Confluence, Google Drive), and chat platforms (Teams, Slack) Troubleshoot integration and deployment issues, working cross-functionally with internal teams and customer ...

global ServiceNow HRSD and HRIS implementations Strong understanding of HR operations, the employee lifecycle and how HR services are delivered across an organisation. Extensive knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue ...

ownership, governance, optimisation and continuous improvement of the platform once live. You'll be comfortable working across the Atlassian ecosystem, including Jira, Jira Service Management, Jira Work Management and Jira Assets, creating a scalable, integrated platform that supports teams across VoCoVo. A critical element of this role will … configuring Jira platforms from the ground up, beyond day-to-day administration of existing environments. Experience across the Atlassian ecosystem, including Jira Service Management (JSM), Jira Work Management (JWM), Jira Assets and related plugins/tools. You've previously built and scaled Jira as an enterprise-wide platform ...

Service Management (ITSM) ServiceNow Developer 📍 Liverpool (Hybrid – 2 days per week onsite) 💰 £50,000 - £60,000 + Bonus + Exceptional Benefits 📅 Permanent Our client helps people invest their money well so they can live well. As one of the UK's leading wealth managers, managing over £109bn in assets … they're continuing to invest heavily in our technology estate and Service Management capabilities. They're now looking for a ServiceNow Developer to help shape and evolve our ServiceNow platform. The Opportunity This is an ideal role for a ServiceNow Developer who enjoys building sustainable, scalable solutions rather than ...

with service desk and third-line teams to resolve incidents, requests, and problems efficiently. You will also take ownership of end user device lifecycle management, ensuring reliable and secure technology for colleagues. Client Details Our client is a well-established organisation with a strong reputation for innovation within … support tickets in line with defined KPIs Providing deskside support for end user devices, office hardware, meeting rooms, and local infrastructure Supporting major incident management and disaster recovery activity Maintaining and contributing to the knowledge management database Managing device lifecycle processes including builds, deployments, recovery, and decommissioning ...

Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute to internal knowledge bases and customer-facing resources. Identify ...

development, implementation, and maintenance of IT governance frameworks, standards, and policies, ensuring clear and accessible documentation for non technical stakeholders Contribute to IT knowledge management by translating governance requirements into structured, easy to understand content Develop and execute communication strategies for IT initiatives, policy updates, and organizational changes … newsletters, and stakeholder messaging Organize IT communication events such as global townhalls and serve as a key contact for governance related inquiries Support change management activities by creating adoption materials such as guides, FAQs, training content, and messaging for different stakeholder groups Facilitate governance maturity through workshops, training sessions ...

Audit Logging Best Practices for Google Workspace Integration Support - Supporting Integrations with M365/Exchange Online (Mail Flow/Provisioning Between Platforms) Documentation/Knowledge Management - Maintaining/Enhancing Runbooks/Knowledge Base Articles/Operational Playbooks On-Call Support - Participating in On-Call Rotation for Critical … candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Vaco by Highspring ...

supporting RDT&E oversight, data-source integration, and DoD/IC data-sharing requirements. Familiarity with applying AI/ML technologies to improve data management, analytics, and mission support. Strong background in technical advising, weekly coordination, and daily system development support. Salary: Commensurate with experience Responsibilities: SANCORP is seeking … Under Secretary of War for Intelligence and Security (OUSW(I&S . The following are examples of responsibilities: Serve as the data architecture, knowledge management focal point, and Senior advisor responsible for creating, coordinating and managing diverse information systems up to and including information requiring compartment and special ...

Systems Engineer investigating Network Enabled Weapons (NEW) and Battlespace Integration concepts. As a technical leader, you will further develop these Air Dominance capabilities and knowledge in MBDA, apply them on current Air Dominance projects (Future Air Superiority Effector (FASE) and Future Combat Air System (FCAS , and ensure they … communication functions required at Sub-system, System, and System-of-System levels across current/future effectors and platforms Drive forward and provide knowledge on effector, platform, and wider battlespace network technical challenges and behaviours which will impact Air Dominance programmes across MBDA and industry Investigate multi-domain integration ...

workflows Identify and deliver new digital capabilities: Work with product and business leaders to define new capabilities (such as supply chain, quoting, workflow optimisation, knowledge management) to enhance safety, compliance, customer experience, and productivity Establish engineering excellence across teams: Champion high engineering standards including clean architecture, CI/… Microsoft and Datadog) through hackathons, roadmap discussions and innovation sessions to explore performance, monitoring and platform optimisation opportunities. Leadership: Leadership Model (no direct line management): Lead through influence and expertise across squads, shaping backlog, standards and adoption; coach analysts/engineers; role model product led, iterative delivery and high ...

Pluspunten (geen must): - Kennis van Power BI, workflow-automatisatie, Power Apps - Ervaring met webservices en front-end development - Inzicht in business process optimization en knowledge management (SharePoint Online, Azure, ) Aanbod Wat mag je verwachten: - Een familiale werksfeer in een open en collegiaal team - Leuke activiteiten zoals teambuildings, sportevents ...