1 of 1 Remote Permanent Major Incident Manager Jobs

Major Incident Manager Job Description We are supporting one of our Glasgow based clients whom are looking to onboarding a Major Incident Manager for an initial 3 month rolling contract. You will be joining a team that are responsible for critical service restoration through the operational Major Incident Management process. The role … requires leading major service incidents to successful full recovery, documentation and monitoring the progress towards resolution for all incidents and potential ongoing problems. This is a fully remote role, supporting a 24/7/365 incident management function. Thus, you will be required to work out of hours/on standby to support incidents and major IT releases. The role involves collaboration with technical teams and stakeholders through various communication channels to ensure effective service restoration and continual service improvement. Top Skills; 5+ years Major Incident Management experience within Enterprise level environments 500+ users . Strong experience in Facilitating the running of an incident end to end. Ability to work on-call More ❯