1st Line Support Engineer
- Hiring Organisation
- Ablyss
- Location
- Cheadle, Greater Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £22000 - £26000/annum
Salary: £22k - £26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various sectors of care in the UK. … people/departments with clear documentation Reproduce and document reported issues with clear instructions Monitor recurring issues and identify patterns for escalation to management Assist customers with configuration of their systems, networks and environments Create, maintain and improve knowledge base articles and troubleshooting guides for customer use Promote ...