Unified Connectivity Engineer (L3)
- Hiring Organisation
- Claranet Limited
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
role in improving service quality, ensuring compliance, and supporting continuous service improvement in a regulated environment. Key Responsibilities Resolve complex UCC incidents across Microsoft Teams, Direct Routing, SIP/VoIP, and meeting room technologies Execute standard and complex UCC changes in line with governance and compliance requirements Maintain … into service reporting, governance packs, and post-implementation reviews Experience & Knowledge Essential: Strong experience in UCC/unified communications support and operations Experience supporting Microsoft Teams (including voice and collaboration) Understanding of VoIP, SIP, call flows, and QoS dependencies Experience with Direct Routing or Operator Connect environments Strong troubleshooting ...