foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available … and customer success managers to deepen your expertise in troubleshooting and cloud support. Your Key Responsibilities: Cloud & AI-Driven Product Support: Become an authority on our software suite, mastering Microsoft technologies and cloud platforms like Azure and Office 365. You'll analyse and troubleshoot software issues, using insights from data logs and development resources to solve complex issues in … the Microsoft Cloud. Empowering Customer Success: Be a trusted advocate for our customers by offering effective, empathetic, and fast solutions via phone, email, and remote support sessions. Your knowledge will guide customers through the implementation and optimization of our products, ensuring they maximize the benefits of our cloud-based and AI-enhanced tools. Collaborative Troubleshooting: Work closely with cross More ❯
As part of a finance improvement programme, we are transforming our global payroll to standardise processes, improve controls, and enhance reporting through a cloud-based SaaS solution integrated with Microsoft Dynamics365 Human Resources software. We have appointed a single party payroll administrator under a master contract with local payroll in each region governed under that master contract. The Role … nd , and 3 rd level support to the organisation's user community in London. The Support Analyst should have extensive experience administering common services including Windows 11, Office365, Intune device management, Active Directory, deploying SCCM builds, and Time Management. Key Responsibilities Respond to IT support requests (incidents and service requests) promptly, politely, and efficiently, adhering to SLA … and taking ownership (Accountability). Required Skills Advanced Active Directory administration skills. Hardware installation and troubleshooting experience. Current experience with Windows 10 & 11 support and troubleshooting. Familiarity with Office365 applications. Experience with Teams calling setup and management. Experience in building/imaging software with SCCM or Intune. Support for iPhone configuration and mobile device management. Understanding of More ❯
Windows experience is a plus) and familiarity with identity and device management tools like Azure AD, Jamf, and Intune. Experience with enterprise collaboration tools, such as Google Workspace, Office365, Slack, and Atlassian products. Excellent troubleshooting and problem-solving skills within Mac and enterprise IT environments. AV event management experience, including hands-on expertise with Google Meet, MicrosoftMore ❯
City of Preston, Lancashire, Preston, United Kingdom
In Technology Group
to-day support requests to getting involved in project work and system improvements. Benefits: 25 days holidays, plus bank holidays On site free parking Professional development opportunities Paid Certifications: Microsoft Partners Free breakfasts, regular free lunches, socials, etc Key Responsibilities: Be the first point of contact for staff with technical issues Be willing to help out and contribute to … software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If you are interested in this role and have the required skill set, please apply for immediate consideration More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Golding Homes
enterprise environment. Together with experience of SQL Server Integration Services (SSIS) and Azure Data Factory Pipelines and working with Windows Server Virtual Machines. Working knowledge of data workflows in Microsoft365, including Power Platform (PowerBI, Power Apps, Power Automate), Microsoft SQL and Azure Databases.?Knowledge of SFTP applications and server side scripting such as Windows Batch More ❯
cloud platforms Mentoring junior engineers and ensuring quality technical delivery Attending client sites when required (local travel) Core technical skills we are looking for: Windows Server (setup, troubleshooting, maintenance) Microsoft365 administration and support Active Directory & Group Policy Network support – routers, switches, firewalls (WatchGuard experience a bonus) TCP/IP, DNS, DHCP Strong experience with remote and More ❯
London, England, United Kingdom Hybrid / WFH Options
The Dune Group
working with a Service Desk ticketing system, (e.g. Citrix, Freshworks, ServiceNow, Remedy, SupportWorks). Ability to prioritise/triage issues raised by the business. Experience with using and troubleshooting MicrosoftOffice/Outlook. Basic understanding of PC hardware set-up and configuration. Working … knowledge of Active Directory. Ability to learn new technologies and concepts quickly and accurately. Desired Excellent understanding of working in a 24x7 multichannel retail environment. ITIL Foundation level. Office365 experience and support. Printer/Projectors support experience. Familiar with the Citrix application delivery. Experience in providing support in a Retail environment About the perks Blended working – spreading More ❯
ability to explain technical issues to non-technical users. Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. Must Have Skills: Certification : CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) , or equivalent. Experience with cloud-based applications (e.g., Microsoft365, Google Workspace). Knowledge of IT security best practices and protocols. More ❯
line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active Directory, Office365, and Exchange. Experience in supporting 1st and 2nd Line teams/acting as an escalation point Excellent problem-solving skills and attention to detail. Strong communication skills and … the ability to work well under pressure. Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus. Why Join Us? Competitive salary and benefits package. Opportunity for professional growth and development. A collaborative and supportive team environment. Access to cutting-edge technology and tools. If you are a dedicated IT professional looking to take the next More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
documentation and liaise with external vendors to resolve complex issues. Your Skills and Experience Proven experience across 1st, 2nd line IT support. Strong knowledge of Windows Server, Active Directory, Microsoft365, and networking technologies (TCP/IP, DNS, DHCP, VLANs). Familiarity with virtualisation platforms (e.g., Hyper-V). Knowledge of cybersecurity best practices and disaster recovery More ❯
within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO More ❯
in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management abilities. Experience in IT operations, including network and system management. Knowledge of Microsoft365, Active Directory, Azure, and VMware. Experience in a manufacturing environment is a plus. Knowledge of cybersecurity best practices and compliance standards. Experience in managing IT budgets More ❯
tickets and following escalation procedures Following and maintaining documentation Configuring and rolling out machines for new and existing users Supporting users to use Windows 10/11 and Office365 effectively and resolving any issues Upgrading or repairing hardware when required Installing, configuring and supporting a variety of printers and drivers Supporting the use of iPhones and Android … remote support for factory systems Experience and qualifications in IT networking, understanding of VPNs, Firewalls, VLAN and routing Understanding of ITIL and Project Management strategies Experience and qualifications with Microsoft365, including Intune and Azure Experience of training others within an IT team TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group More ❯
boarding workflow, collaborating with PeopleOps (HR) and Security for a seamless process Demonstrate advanced knowledge of enterprise systems including JAMF, Intune/AutoPilot, Tanium endpoint management software, ServiceHub, Okta, O365, Zoom and Slack. Demonstrate knowledge of enterprise Audio/Video systems troubleshooting Collaborate with other technicians around the Globe, providing both technical peer review and development support Represent IT in … regulatory standards What You Bring Basic Qualifications 3-5 years of experience in IT Support or Systems Administration roles Advanced experience with enterprise tools such as JAMF, Intune, Okta, O365, Zoom, ServiceNow, Slack and advanced endpoint management Demonstrated ability to collaborate in cross-functional projects/activities and introduce scalable IT solutions Background in ITSM or ITIL-based support frameworks … efficiency Familiarity with networking fundamentals and identity management (e.g., DNS, DHCP, SSO, MFA) Preferred Qualifications Bachelor's degree in information technology, Computer Science, or related field Certifications such as Microsoft Certified: Modern Desktop Administrator, JAMF 300/400, CompTIA Security+/CySA+, or equivalent Scripting ability in PowerShell, Bash, or Python for automation and systems optimization Benefits that Benefit More ❯
experience. Minimum 3 years' experience in IT support within a professional services environment. Minimum 2 years of hands-on experience with Active Directory and Windows 10. Strong proficiency with Microsoft365 applications and cloud services. Experience with remote support tools and ticketing systems. Familiar with local and wide area network concepts, LAN/WAN connectivity, and data More ❯
Azure Certification (e.g., Microsoft Certified Azure Administrator Associate or Azure Solutions Architect Expert). Knowledge: Demonstrated knowledge of Azure user service offerings including Autopilot/Intune, SharePoint, Exchange, O365/M365, OneDrive, and Azure Active Directory (AD). Scripting: Proficiency in scripting languages such as PowerShell, Bash, and Python. CI/CD Tools: Hands-on experience developing and refining More ❯
of hardware, software, cloud, and services. We help organizations accelerate innovation and modernize their operations by providing expert guidance and scalable technology solutions tailored to their unique needs, across Microsoft, AWS, and Google ecosystems. Role Overview As a Solutions Consultant - Cloud & Modern Workplace, you will be part of a dynamic presales team that supports organizations in shaping their digital … sales, technical, and delivery teams to define, design, and position modern cloud infrastructures and workplace collaboration environments that drive agility, security, and business growth. While a strong foundation in Microsoft technologies is key, exposure to AWS services for cloud computing or Google Workspace for collaboration will be highly valuable. Candidates with interest and curiosity across multiple platforms will find … their careers in a client-facing presales capacity. Key Responsibilities Solution Design & Presales Support Assist in scoping and shaping workplace and cloud solutions that align with client needs, combining Microsoft, AWS, and Google capabilities where appropriate. Workplace & Collaboration Advisory Support presales engagements for Microsoft365 (Exchange Online, Teams, SharePoint, OneDrive) and Google Workspace (Gmail, Google Drive More ❯
Provide 3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable More ❯
Provide 3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable More ❯
Provide 3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable More ❯
Provide 3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable More ❯
Provide 3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable More ❯
Provide 3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable More ❯