Customer Success Manager
- Hiring Organisation
- Adecco
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
opportunities within existing accounts. Strong commercial awareness with an understanding of contracts, renewals, and customer profitability. Experience using CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems. Good working knowledge of Microsoft 365 applications. Desirable Experience Experience working within an IT Managed Service Provider (MSP). … Understanding of Microsoft solutions including Microsoft 365, Azure, Security, Modern Workplace, and Copilot technologies. Experience supporting customer technology roadmaps and digital transformation initiatives. ITIL awareness or service management knowledge. Knowledge & Competencies Strong customer success and customer lifecycle management principles. Excellent stakeholder engagement and relationship-building skills. Commercially ...