standards that support all users across our organization. You'll be responsible for managing core IT infrastructure, including Windows 11 systems , Virtual Desktop, EUC, Infrastructure (VDI) , Azure services , and Microsoft 365 platforms . The ideal candidate will have strong expertise in Entra ID , Intune , Citrix XenApp and XenDesktop, and other enterprise mobility management technologies, with a DevSecOps … Desktop Infrastructure (VDI) environments to deliver reliable remote access solutions Configure and maintain Entra ID (Azure Active Directory) for identity and access management across the organization Deploy and manage MicrosoftIntune for device management, application deployment, and security policy enforcement Implement conditional access policies, group policies, and user profile management solutions Support Azure and Microsoft … or a similar regulated environment Proven track record working in architecture roles within ITIL-governed environments Strong hands-on experience with Windows 11, Entra ID, Active Directory, VDI, EUC, Microsoft 365 suites, and Intune Expertise in VDI technologies and virtual desktop management Knowledge of Microsoft 365, single sign-on (SSO), identity providers, and PKI systems PowerShell More ❯
Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects , both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments , and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years' experience in IT support … licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯
month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years’ service At Chalkline, we’re more than just a Microsoft Solutions Partner – we’re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we’re proud to … thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients … across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
Role: Cloud & Infrastructure Engineer (Microsoft Azure) Location: Sheffield (Hybrid) Salary: £50,000 - £60,000 per year I'm currently working with a fantastic client who's looking to bring an experienced Cloud & DevOps Engineer on board. If you have strong Microsoft Azure skills and a background in infrastructure, networking, and automation, this could be the perfect next step … hands-on role where you'll be responsible for managing and optimizing a hybrid cloud and on-premises infrastructure. The right candidate will have experience deploying Azure services, administering Microsoft 365, and working with both Windows and network infrastructure. You'll be joining a well-established IT team in a stable company that offers genuine career progression and support … ll Be Doing: Managing and supporting Azure cloud infrastructure (VMs, Storage, Key Vault, Automation, Recovery Services Vault) Administering Windows Servers, Active Directory, Exchange, and Entra ID (Azure AD) Handling Microsoft 365 services: Exchange Online, Intune, Teams Supporting infrastructure: Cisco firewalls, switches, VPNs, and Ubiquiti wireless networks Implementing and monitoring NTFS permissions, data access policies, and security configurations More ❯
and support various infrastructure-related projects. Independently manage and deliver small-scale projects. Monitor, maintain, and enhance the infrastructure environments of multiple clients (300+ networks). Essential Technical Skills MicrosoftWindows Server (2008-2022/2025) Microsoft Exchange Active Directory Services Microsoft Office 365 (including SharePoint, Intune, and Entra) Microsoft Desktop OS (WindowsMore ❯
This role is focused on delivering high-quality service and technical expertise, working closely with the IT team and other departments to support evolving IT needs. Responsibilities include supporting Microsoft 365, managing user identity and access, deploying hardware and software, overseeing unified communications, maintaining network infrastructure, managing virtual servers, and handling IT inventory. Role and Responsibilities: Provide high-quality … laptops, PCs, and mobile devices using Windows Autopilot, Intune, and the Company Portal, ensuring compliance with company policies Administer user accounts, mailboxes, group policies, and licenses across Microsoft 365, Local AD, and Azure AD Set up and provision VOIP devices; support unified communications systems Collaborate with system administrators on network optimisation and cloud integration projects Ensure cost … protocols, adhering to a security-by-design approach Essential Skills and Experience: Over two years of experience managing a service desk, with a strong customer-focused approach Skilled in MicrosoftIntune, Entra, and M365, with a solid interest in cloud technologies, networking, and device maintenance Experienced in leveraging service desk platforms and AI agent technologies to enhance More ❯
ensuring that our infrastructure supports the business effectively, securely, and efficiently. Key Responsibilities: Provide 1st and 2nd line technical support for systems including: Windows 11 OS , Windows Server , and Microsoft AD Admin Tools Microsoft Office 365 Suite, Teams , SharePoint , and Power Applications Mobile Device Management using Intune Palo Alto Global Protect VPN , Crowdstrike ED&R , and … Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre as a Service (TalkDesk) Banking systems including CitiDirect , Barclays.Net , and ING Bespoke CRM and POS systems Microsoft SCCM 2016 ITSM tools , especially Freshservice Work with users across the UK to ensure swift issue resolution and proactive system support. Support operations in a highly regulated financial environment with a strong focus on More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
and 2nd line support basics nailed, and now you’re looking for a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and external partners across the UK. You … Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint, Intune, OneDrive, Exchange, Teams, and more Team Culture : Supportive, collaborative, and focused on doing IT properly, not cutting corners Opportunity : Contribute to improvement … and external customers with 1st and 2nd line technical queries Managing user onboarding/offboarding, device setup (Autopilot), and account permissions (Azure AD) Troubleshooting across Windows 10/11, Microsoft 365, hardware, and mobile devices Administering and supporting M365 tools including SharePoint, OneDrive, Teams, and Exchange Online Using Intune to manage devices, pushing apps, enforcing security, and More ❯
manner and takes ownership through to completion Technical Skills and Qualifications Essential Security Infrastructure (Firewalls etc) Windows Desktop environments, including the latest Windows Version Windows Server (Apply online only) Microsoft Exchange Server 2013/2016/Office 365 Networking – LAN, VLAN’s, Wi-Fi, WAN, Firewalls Virtualisation – VMware/Hyper-V Understanding of Information Security best practices Understanding of … ITIL best practices Good knowledge of backup and replication systems Desirable Office 365 Suite Administration Experience Knowledge of Microsoft System Centre Configuration Manager; including software/OS deployment Cloud Hosting (AWS, Azure) Experience with DR and Backups Technologies, in particular ArcServe Cloud Antivirud & Managed Networks Cloud managed telephony Cloud migration experience MicrosoftIntune Cyber Essentials Plus More ❯
and Cyber Essentials Plus Conduct root cause analysis (RCA) and document major incidents/problems Skills & Experience: Essential: Proficiency with Windows 11, macOS, Linux, and Office 365 Experience with Microsoft Azure, and Microsoft O365 services Solid understanding of Windows Server, Hyper-V and/or VMware iSCSI and file storage systems with clustering/failover capabilities Advanced networking … VPNs, and firewall technologies Practical experience with IT hardware/software installation and troubleshooting Familiarity with MicrosoftIntune, KANDJI, or other MDM tools Scripting skills (e.g., PowerShell) Backup systems (MS DPM, Azure backups) Strong documentation skills for policies, workflows, and reports Experience with ServiceDesk, JIRA, or other ticketing platforms Desirable: ITIL v4 Foundation MCSE/MCITP or More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
AWD online
IT Administrator/Systems Administrator who has experience with Windows OS, Microsoft Office Applications and a passion for technology is required for an in-house Technical Operations Team based in Cambridge, Cambridgeshire. SALARY: £25,000 - £30,000 per annum (depending on experience) + Generous Benefits (see below) LOCATION: Hybrid working from home and the office in Cambridge JOB TYPE … Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for anIT Administrator/Systems Administratorwho has experience with Windows OS, Microsoft Office Applications and a passion for technology. In recent years, the in-house Technical Operations (TechOps) has been investing heavily in enhancing company-wide technology infrastructure and building a community of dedicated IT professionals who … package. DUTIES Your duties as the IT Administrator/Systems Administrator include: Overseeing on-premise and cloud technologies, including file system and permissions management, device and software management via MicrosoftIntune, as well as identity and access management across platforms like Microsoft 365 Setting up and issuing hardware such as laptops and peripherals, overseeing equipment lifecycles More ❯
and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and … IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows 10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with a problem-solving mindset. Exposure to … Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you More ❯
and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and … IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows 10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with a problem-solving mindset. Exposure to … Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing … device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value … e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device More ❯
potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to … business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able … to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing … device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value … e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Crimson
other MS tools to support the Service Desk. Occasional travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise … devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working … knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
AWD Online
IT Administrator/Systems Administrator who has experience with Windows OS, Microsoft Office Applications and a passion for technology is required for an in-house Technical Operations Team based in Cambridge, Cambridgeshire. SALARY: £25,000 - £30,000 per annum (depending on experience) + Generous Benefits (see below) LOCATION: Hybrid working from home and the office in Cambridge JOB TYPE … Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Administrator/Systems Administrator who has experience with Windows OS, Microsoft Office Applications and a passion for technology. In recent years, the in-house Technical Operations (TechOps) has been investing heavily in enhancing company-wide technology infrastructure and building a community of dedicated IT … package. DUTIES Your duties as the IT Administrator/Systems Administrator include: Overseeing on-premise and cloud technologies, including file system and permissions management, device and software management via MicrosoftIntune, as well as identity and access management across platforms like Microsoft 365 Setting up and issuing hardware such as laptops and peripherals, overseeing equipment lifecycles More ❯
read on if you think you're up for the challenge About the role Provide deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and troubleshoot hardware and software issues on Windows laptops, Apple Macbooks … support and guidance. Ability to work both independently and as part of a team. A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows 10/11, Apple macOS, and mobile devices. Exposure to endpoint management (e.g. MDM), Active Directory, and Office … network devices (e.g. switches, access points, printers, video conferencing) and basic troubleshooting. Previous experience in an IT support role is an advantage but not required. CompTIA A+ or Network+. Microsoft Certified: Azure Fundamentals (AZ-900). HNC/HND or foundation degrees in IT-related fields. We offer a rewarding and challenging place to work, a transparent and collaborative More ❯
continuous improvement. Network & Client Systems Integration: Contribute to the overall design, installation, maintenance, and client integration with company networks. Identity and Account Management: Administer user and group management through Microsoft Office 365 and Exchange Online (mailbox and group management). Issue Documentation and Knowledge Sharing: Log maintenance activities, compile knowledge base entries, and document resolutions through the company's … internal ticketing and knowledge base systems. Video Conferencing Support: Diagnose and resolve video conferencing issues with Microsoft Teams, Zoom Rooms, and general A/V hardware. Client Support via Ticketing System: Use the internal ticketing system (Freshservice) to monitor, react to, and follow up on service tickets. Virtual Desktop Administration: Provide administration and troubleshooting support for virtual desktop environments … techniques. Active Directory, security groups, domain administration, and Azure integration. Systems including, but not limited to: Windows 11, Mac OS, iOS, Office 365, Google Workspace. Key applications such as Microsoft Office 365, Adobe Creative Suite, AutoCAD, and tax-related software (e.g., CCH Tax Suite). Hardware systems (modern Mac & Windows systems, mobile devices, Wyse/Dell Zero clients, etc. More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Birketts LLP
documentation of configurations, processes, and procedures. Collaboration: Work closely with other IT teams, sharing knowledge and relationship building Device Management: Deploy and manage endpoint devices using tools like SCCM, MicrosoftIntune, and other endpoint management platforms. Compliance: Ensure devices comply with our policies and industry standards. Updates and Patching: Manage the deployment of operating system updates, patches … working within an IT Service Desk or Desktop Support role. Experienced with using ITSM tools preferred Excellent troubleshooting, problem-solving and analytical skills. Proficiency in endpoint management tools (e.g. MicrosoftIntune, Autopilot). Microsoft Technologies e.g. Windows OS, Active Directory, Entra ID, Office 365 Experience with supporting end-user hardware including Laptops, Mobile Phones, Printers and More ❯
role focuses on managing and modernizing enterprise cybersecurity platforms, with a strong emphasis on Zscaler technologies (ZIA, ZPA, ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment. The ideal candidate will have hands-on experience with security tools across cloud, endpoint, network, and identity domains. This role supports operations, troubleshooting, and integration efforts for … secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools. Responsibilities include policy configuration, SAML integrations, monitoring, and user onboarding for Zscaler platforms. Integrate security tools with Microsoft platforms such as Azure AD, Conditional Access, Intune, and Microsoft Defender. Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell … communication skills. Preferred Qualifications: Experience in highly regulated environments. Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture. Exposure to tools such as CrowdStrike, Office 365, Microsoft Defender, and Intune. Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect. Other Requirements: Ability to successfully More ❯
Excellent support experience with mobile devices e.g. tablets and smartphones running iOS • Demonstrate security conscious practices • Working knowledge of current and legacy hardware platforms • Strong background in supporting full Microsoft Office suite on Windows and Mac platforms, with recent support in Office 2016/365 • Good operational knowledge of Office 365 administration • Good Knowledge of TCP/IP and … business Technology systems • Good knowledge of SharePoint administration • Good knowledge of Windows Server Operating systems • Working knowledge of MS PowerShell • Experience in delivering support across multiple locations • Experience with MicrosoftIntune Device Management • Exposure to Infrastructure technologies - Server and Networks etc • Completed security related certification/s • Experience with event support • Experience of using Microsoft Deployment More ❯
. • Ability to prioritize and manage multiple open tickets. • Establish good working relationships with clients and team members. • Excellent Communication Skills, both written and verbal. • Required Technical Skills: o MicrosoftWindows Server OS (including roles) o Microsoft 365 Exchange Online SharePoint Online o MicrosoftIntune and Windows AutoPilot o Azure o VMWare ESX and vCenter … Storage Technologies; IBM, HP, NetGear o Citrix Apps and Desktops o Citrix ADC o Veeam Backup o Email Security; Mimecast, Trend, ProofPoint • Preferred Technical Skills: o PowerShell Scripting o Microsoft SQL Server Administration o Cisco Umbrella o Darktrace o Duo MFA o ConnectWise RMM o External IP Scanning Security technologies. o Sentinel One Anti-Virus o HP Aruba Switches More ❯
lifecycle management.Key responsibilities include: Delivering first-line IT support to internal users across multiple sites. Handling onboarding and offboarding processes. Managing the IT asset register and hardware lifecycle. Supporting Microsoft 365, Active Directory and general software/hardware troubleshooting. Ensuring effective ticket resolution through the service management tool. Identifying recurring issues and escalating as appropriate. Maintaining documentation and knowledge … in a similar IT support or service desk role. GCSEs in Maths & English (Grade B/5 or higher). CompTIA A+ certification. Strong technical understanding of Windows OS, Microsoft 365 and Active Directory. Basic networking knowledge (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Full UK driving licence. Desirable: CompTIA Network+/Security+ Microsoft MS-102 certification Familiarity with MicrosoftIntune, Android Enterprise or Azure Previous experience in industrial or IoT environment Key Attributes: Proactive and self-motivated Strong attention to detail Clear and effective communicator A team player with a collaborative mindset Able to manage multiple priorities and work independently Benefits: 25 days’ annual leave plus bank holidays. Pension More ❯