Responsibilities Provide 2nd line support for a diverse client base, handling escalated technical issues via phone, email, remote tools, and occasionally on-site. Troubleshoot and resolve problems related to Microsoft 365, Windows Server, Azure, Active Directory, networking, and end-user systems . Support desktop environments (Windows 10/11), laptops, printers, and mobile devices, including MDM (e.g. Intune … line with SLAs and best practice standards. What We're Looking For Proven experience in a 2nd line IT support role , ideally within an MSP environment. Strong knowledge of Microsoft 365, Windows Server, Active Directory, Azure, Intune , and desktop support. Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls, switches). Experience with remote support … in a busy support environment. What's On Offer Competitive salary up to £40,000 , depending on experience Clear progression path within a growing MSP Ongoing training and certifications (Microsoft, CompTIA, etc.) Friendly and collaborative team environment Pension scheme and other standard company benefits Apply Now If you're ready to step into a varied and rewarding technical role More ❯
Swadlincote, Derbyshire, East Midlands, United Kingdom
Bloor Homes - Business Support
expect to receive the following benefits. Competitive salary Generous holiday entitlement Holiday buy & carry over Competitive bonus scheme Company Car/Car Allowance Enhanced Family Policy Generous Pension Scheme Microsoft Office Discount High Street Retail Discount Wellbeing initiatives Option to join the salary sacrifice car scheme Life Assurance at 6 times your basic salary Employee discount on our Homes … Excellent attention to detail Full Driving Licence Ability to build and sustain positive relationships with team members and end users Understanding of Windows OS and Server OS Familiar with MicrosoftIntune Knowledge of how hardware works and performance of devices Our talent is what sets us aside from our competitors. Working at Bloor Homes, you can expect More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Maxwell Bond
experience in IT Infrastructure, with at least 1 year in a senior or lead capacity . Strong background in server, storage, network, and cloud infrastructure. Hands-on experience with Microsoft Azure , including designing and supporting cloud environments. Knowledge of Office 365 tools including Exchange, SharePoint, Teams, Intune, and hybrid setups. Proactive mindset with excellent troubleshooting, documentation, and … communication skills. Working knowledge of ITIL practices is preferred. Desirable Technical Stack: LAN/WAN/DNS networking MicrosoftWindows Server & Linux administration Azure IaaS & PaaS services Office 365 & Intune Security tools and vulnerability remediation Virtualisation (VMware/Hyper-V) If you're keen on getting your details over to me for the Infrastructure Engineer role, please More ❯
ensuring that our infrastructure supports the business effectively, securely, and efficiently. Key Responsibilities: Provide 1st and 2nd line technical support for systems including: Windows 11 OS , Windows Server , and Microsoft AD Admin Tools Microsoft Office 365 Suite, Teams , SharePoint , and Power Applications Mobile Device Management using Intune Palo Alto Global Protect VPN , Crowdstrike ED&R , and … Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre as a Service (TalkDesk) Banking systems including CitiDirect , Barclays.Net , and ING Bespoke CRM and POS systems Microsoft SCCM 2016 ITSM tools , especially Freshservice Work with users across the UK to ensure swift issue resolution and proactive system support. Support operations in a highly regulated financial environment with a strong focus on More ❯
Infrastructure maintenance and deployment roles. Understanding of IT Infrastructure concepts used in dispersed organisations, such as IP networking, AD, DNS, group policies, Office 365, Routing, NAT, ACL and other Microsoft/Networking technologies (e.g. Azure AD, Intune). Familiarity with IT hardware including routers, firewalls, physical and virtual server environments. Good knowledge of Windows Server 2016 and … of virtualised environments (e.g. VMware, Azure). Proficient in Computer Networks: LAN, VLAN's, WAN, IPSec, SSL, Route based tunnels, Wi-Fi, DHCP and DNS. Industry certifications (e.g. CCNA, Microsoft/MCSE, VMware) (desirable). Knowledge of system validation and audit processes e.g. GCP/GXP/SOX (desirable). What's in it for you? State-of-the More ❯
support wider Digital Services initiatives Collaborate with internal teams and external partners to deliver tailored solutions What we're looking for in the senior infrastructure engineer: Strong knowledge of Microsoft technologies (Office 365, Azure AD/Entra, Intune, AVD, Windows Server) Deep understanding of identity management, SSO, MFA, RBAC Skilled in cloud networking, server/storage systems … Azure) Experience with VMware vSphere/vCenter and enterprise-level firewalls Certifications such as ITIL, CCNA, Microsoft, VMware, or Citrix preferred Familiarity with automation tools (Ansible, Terraform) is a bonus Leadership and mentoring capabilities Data-driven decision-making and performance analysis Vendor and stakeholder management Strong problem-solving and risk mitigation skills Customer-focused with an eye for service More ❯
including migrations, automation, and security posture improvements Requirements IT leadership experience from a similar role Deep technical expertise across cloud platforms, networking, system security, and enterprise tools (e.g., Intune, AD, Office 365) Strong understanding of IT best practices, automation, and modern DevOps principles Ability to manage projects, prioritize effectively, and communicate with both technical and non-technical stakeholders More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
This could range from simple, one-day jobs to multi-strand, complex systems migrations, and security hardening. These projects typically include the implementation of Office 365, EMS (including Intune, Conditional Access, Autopilot and many other 365 security features), Mimecast, Azure platform and Hosted Telephony. · Your successful delivery of projects will help our clients achieve the IT roadmap we … leveraging the expertise of others to solve problems. · You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast, Gmail). · Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot. · Knowledge of Jamf, SharePoint … Online, Teams setup, and Microsoft Azure administration. · Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. · Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. IND More ❯
will work with end users to troubleshoot tickets to resolution, design systems to meet customer requirements, and assist with onsite installations. Your profile: Experienced in setup and support of Microsoft 365 services (Intune, Sharepoint, AAD, Exchange, Teams) Experienced with Windows 10/11, Microsoft Office Experience configuring and troubleshooting networks - TCP/IP, Switches, Routers, WiFi … LAN/WAN/VLANs - predominately Ubiquiti but support other brands too Experience troubleshooting hardware, software and Microsoft 365 systems Experience in Powershell scripting would be a plus Experience in M365 Azure and M365 Compliance would be a plus Apple macOS experience would be a plus Full UK driving licence and car Good communication skills More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
automation tools such as Azure Automation, Power Platform, and REST APIs Experience with Git, Azure DevOps, or GitHub Understanding of system administration for Windows, Linux/Unix, Active Directory, Microsoft 365, and Intune Comfortable with networking concepts such as DNS, DHCP, VPNs, and VLANs Ability to write clear, maintainable documentation for scripts and tools A proactive, problem More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
Excellent problem-solving and troubleshooting abilities Confident working independently and under SLA-driven targets Strong experience supporting both MacBooks and Windows machines Good working knowledge of Google Workspace and Microsoft 365, including SharePoint Experience with device deployment and configuration using Intune Familiarity with ticketing platforms such as Autotask, ConnectWise, or ServiceNow Solid understanding of cybersecurity tools and … repeated incidents Manage and resolve tickets within SLA guidelines using platforms like Autotask Use RMM tools to monitor, diagnose, and fix hardware and software issues Configure and deploy Intune-managed devices across client networks Monitor and respond to security alerts and potential threats Maintain and support key IT services, including endpoint security and cloud backups Onboard new users More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
document IT hardware (e.g., servers, firewalls, laptops) Maintain and update system documentation and change logs Escalate complex issues to 3rd line support when necessary Support technologies including Windows Server, Microsoft 365, Azure, VMware/Hyper-V, ESET, SonicWall, and Meraki Identify sales opportunities and liaise with account managers Skills and Experience Essential: Minimum 2 years' experience in a fast … paced MSP or IT support environment Strong knowledge of Microsoft technologies (Server 2019+, 365, Azure) Experience with virtualization, networking, and security tools Excellent communication and problem-solving skills Ability to manage workload independently and meet tight deadlines Desirable: Microsoft 365 Certified: Administrator Expert (MS-102) Azure Administrator (AZ-104) or Network Engineer (AZ-700) Certifications in Acronis, ESET … Mimecast, VMware, Cisco (CCNA) Experience with tools such as HaloPSA, N-Central, Intune, Power BI What You'll Need: Strong customer service mindset A passion for learning and continuous improvement A proactive, detail-oriented approach UK driving licence and access to a vehicle (essential for site visits) If you're ready to take the next step in your More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
technical exposure Proactively identify recurring issues and suggest improvements What Were Looking For Proven experience in a 2nd Line IT Support role, ideally within an MSP Solid knowledge of Microsoft 365, Windows Server (2016+), Active Directory, DNS/DHCP Experience with Azure (e.g. Azure AD, basic VM management, Intune) Good networking fundamentals: firewalls, switching, VPNs Familiarity with … and communication skills Full UK driving licence (client visits required) Benefits: Salary up to £40,000 DOE Private healthcare 25 days annual leave + bank holidays Professional development and Microsoft certification support Electric car scheme Pension scheme Flexible hybrid working If youre interested in this opportunity, please send across your CV for immediate consideration. Set2 Recruit is acting as More ❯
routers Apple products and support Group Policy administration Azure AD, Intune and Defender knowledge Exposure to Ubiquiti/Cisco Wireless Previous MSP experience Recognised accreditations (CompTIA, Apple, Microsoft) PERSON SPECIFICATION The successful candidate will demonstrate: A logical, methodical approach to the task at hand A willingness to learn and teach Excellent documentation and communication skills High standards More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
to team as required. Can be trusted to work with minimal supervision. Required Skills & Qualifications: Proven ability to deliver excellent customer service. Strong working knowledge of M365 (Identity, Intune) and Secure Modern Office. Experience with Windows Server Administration including Active Directory, DNS, DHCP, File & Print. Familiarity with Windows Desktop rollout and support. Excellent communication skills, capable of describing … Veeam, Citrix, Aruba Networking, Sophos FW, Teams Voice, and vulnerability management. Benefits: Opportunity to improve skills in a small team with close access to clients. Support to work towards Microsoft accreditations. Potential career paths into account management or enterprise infrastructure teams. This is an excellent opportunity within a fantastic, growing organisation. If you meet the above criteria and are More ❯
team, ensuring the timely and successful implementation and completion of projects. • Strong understanding of Active Directory, including a deep understanding of Group Policy and DNS. • Knowledge of virtualization technologies. • Microsoft 365 Platform experience. • Strong understanding of Microsoft Authentication workflows and protocols. • Experience supporting and maintaining Microsoft Active Directory Federation Services (ADFS). • Demonstrated experience supporting IT projects … planning, and monitoring using tools like Splunk, SolarWinds. • Understanding of networking concepts and secure network design tailored to secure government systems. • Strong knowledge of patch management strategies for both Microsoft and RHEL • Familiarity with network troubleshooting tools (e.g., Wireshark) and government-approved monitoring systems. PREFERRED QUALIFICATIONS: • Ability to implement and secure EntraID, Exchange, and SharePoint Online. • Experience implementing DLP … device configuration profiles, and Windows Autopilot. • Ability to troubleshoot authentication issues at an engineering level. Including a deep understanding of SAML, OIDC, and modern authentication. • Experience supporting and maintaining Microsoft Entra Connect. • Strong understanding and implementation experience with Azure Virtual Desktop. Ability to support a large multi-tenant deployment. • Experience with Nerdio management layer. • Knowledge of containerization tools (e.g. More ❯
challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure .You'll join a close-knit IT team where full training and mentoring will be provided to help you grow and succeed in the role! Key Responsibilities Manage … and assets Perform OS, firmware, and application patching and vulnerability management Support onboarding/offboarding processes, including access setup and asset allocation. Administer licenses, accounts, and user groups in Microsoft 365. Monitor and maintain health of live systems with L1-L3 analysis and cyber risk identification What You'll Bring Self-starter with the ability to own and drive … with the ability to spot trends and recurring issues. Strong attention to detail and structured approach to problem-solving. Hands-on experience with Office 365, Azure AD, and Intune administration. Working knowledge of Cisco networking tools and core networking principles. Familiarity with ITIL support practices and cloud computing frameworks. Exposure to PowerShell and SQL (additional languages a plus More ❯
Jersey, Channel Islands, England, United Kingdom Hybrid / WFH Options
Elearning Recruitment
or similar platforms such as VMware Horizon Knowledgeable in industry-standard security best practices, including encryption, phishing prevention, and data loss protection Familiar with the administration and configuration of Microsoft Azure and Microsoft 365 environments Experienced with Mobile Device Management (MDM) solutions such as Intune or MobileIron Hands-on experience with backup software, with a preference … GPO) management Capable of delivering remote support for non-managed devices, including BYOD setups Experienced with email management platforms, particularly Exchange Online Possesses a foundational understanding of databases, especially Microsoft SQL Base Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical More ❯
read on if you think you're up for the challenge About the role Provide deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and troubleshoot hardware and software issues on Windows laptops, Apple Macbooks … support and guidance. Ability to work both independently and as part of a team. A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows 10/11, Apple macOS, and mobile devices. Exposure to endpoint management (e.g. MDM), Active Directory, and Office … network devices (e.g. switches, access points, printers, video conferencing) and basic troubleshooting. Previous experience in an IT support role is an advantage but not required. CompTIA A+ or Network+. Microsoft Certified: Azure Fundamentals (AZ-900). HNC/HND or foundation degrees in IT-related fields. We offer a rewarding and challenging place to work, a transparent and collaborative More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
Role: Cloud & Infrastructure Engineer (Microsoft Azure) Location: Sheffield (Hybrid) Salary: £50,000 - £60,000 per year I'm currently working with a fantastic client who's looking to bring an experienced Cloud & DevOps Engineer on board. If you have strong Microsoft Azure skills and a background in infrastructure, networking, and automation, this could be the perfect next step … hands-on role where you'll be responsible for managing and optimizing a hybrid cloud and on-premises infrastructure. The right candidate will have experience deploying Azure services, administering Microsoft 365, and working with both Windows and network infrastructure. You'll be joining a well-established IT team in a stable company that offers genuine career progression and support … ll Be Doing: Managing and supporting Azure cloud infrastructure (VMs, Storage, Key Vault, Automation, Recovery Services Vault) Administering Windows Servers, Active Directory, Exchange, and Entra ID (Azure AD) Handling Microsoft 365 services: Exchange Online, Intune, Teams Supporting infrastructure: Cisco firewalls, switches, VPNs, and Ubiquiti wireless networks Implementing and monitoring NTFS permissions, data access policies, and security configurations More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
and 2nd line support basics nailed, and now you’re looking for a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and external partners across the UK. You … Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint, Intune, OneDrive, Exchange, Teams, and more Team Culture : Supportive, collaborative, and focused on doing IT properly, not cutting corners Opportunity : Contribute to improvement … and external customers with 1st and 2nd line technical queries Managing user onboarding/offboarding, device setup (Autopilot), and account permissions (Azure AD) Troubleshooting across Windows 10/11, Microsoft 365, hardware, and mobile devices Administering and supporting M365 tools including SharePoint, OneDrive, Teams, and Exchange Online Using Intune to manage devices, pushing apps, enforcing security, and More ❯
ConnectWise, RMM systems (Asio/Addigy), Mac & Windows OS, Active Directory/Azure Active Directory, Virtual machines (Oracle & Hyper-V), hardware build/deployment, printers/peripherals, cloud services (Microsoft 365, Google Workspace, Dropbox), Microsoft MDM Software (Intune, Addigy, Jamf, Apple Business Manager), Encryption (Bitlocker & FileVault), 2-factor authentication solutions (Duo, Google, Microsoft 365), Anti More ❯
Marlow, Buckinghamshire, South East, United Kingdom
Mobilus Limited
an open mind to helping out with basic PC and networking problems will be required. You will possess strong technical knowledge and commercial experience of working with the following: Microsoft 365 solutions (Exchange, Entra, Intune etc.) SharePoint & Teams site management Windows Server Management, Active Directory, database management, group policy, security, user and group management Network, Firewall & IP … Telephony Windows and Apple Mac OS RDS/Terminal Services Microsoft Azure PowerShell The Technical Support Technician will be structured in their approach and have impressive technical and problem-solving skills. As well as being highly personable, they will need to be adaptable, efficient, open-minded and relish solving technical problems with effective and timely solutions. You will need … previous experience of working for an MSP (Managed Service Provider), as well as proven experience of onboarding and implementing solutions/Microsoft Tenancies for new customers. Your experience will ideally be in-line with 2 nd line support, or an experienced 1 st line support, ready to move into 2 nd line. A driving license is essential to allow More ❯
Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects , both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments , and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years' experience in IT support … licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯
Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects, both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments, and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years’ experience in IT support … licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯