Business Analyst
- Hiring Organisation
- MRJ Recruitment
- Location
- Liverpool, England, United Kingdom
product management ways of working (backlogs, roadmaps, value-based prioritisation) Experience delivering within telephone/contact centre and CRM programmes, ideally involving platform migration or major transformation Knowledge of telephony platforms such as Genesys Cloud (or similar CCaaS solutions) Exposure to CRM platforms and modern customer engagement tooling, including live ...