day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: • Windows OS environment • Desktop/laptop fleet management • Mobiledevicemanagement • Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP. More ❯
day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: • Windows OS environment • Desktop/laptop fleet management • Mobiledevicemanagement • Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP. More ❯
day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: • Windows OS environment • Desktop/laptop fleet management • Mobiledevicemanagement • Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP. More ❯
day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: • Windows OS environment • Desktop/laptop fleet management • Mobiledevicemanagement • Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP. More ❯
london (city of london), south east england, united kingdom
ARC IT Recruitment
day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: Windows OS environment Desktop/laptop fleet managementMobiledevicemanagement Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP. More ❯
applications Maintain network infrastructure, including understanding of TCP/IP, DNS, DHCP, VLANs, and network topology for effective troubleshooting and integration planning Administer and configure Microsoft Intune for mobiledevicemanagement (MDM) and mobile application management (MAM), including policy deployment, device enrolment, and compliance monitoring Administer and configure user provisioning via Entra Directory Services … to proven experience, open to training and development opportunities in this area Other attributes: Excellent customer service and communication skills Curious , creative, self-motivated, with effective time/task management and the ability to work to deadlines Committed to a Customer first approach through working with Passion, integrity, Curiosity, Consideration and excellence Benefits: Competitive salary 25 days holiday (plus More ❯
domain and network drive mapping issues. Citizen Chat Platform Support Monitor and manage the company's "Citizen Chat" (Webchat) platform, responding to basic FAQs and escalating more complex issues. Device and Mobility Support Provide support for corporate cell phones, including coordination with carriers for ordering, replacements, and troubleshooting. Assist with MobileDeviceManagement (MDM) systems, with … Microsoft Intune experience. User Onboarding/Offboarding Set up new accounts, distribution lists, and access rights for new employees. Ensure termination processes are completed efficiently, including account deactivation and device collection. Qualifications1+ years of IT Service Desk or Help Desk experience in a corporate environment. Basic understanding of: Active Directory (password resets, user account creation, group assignments). Domains … service orientation with excellent communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Preferred SkillsExperience with MDM solutions (Intune strongly preferred). Familiarity with mobiledevice support and coordination with cellular carriers. Exposure to IT ticketing systems and webchat support platforms. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified More ❯
The ideal candidate will be responsible for designing, implementing, and maintaining robust infrastructure solutions, ensuring high availability, security, and scalability. This role requires hands-on experience with checkpoint firewalls, mobiledevicemanagement (MDM), VPN technologies, and cloud platforms such as Azure, along with identity and devicemanagement tools like Entra ID and Intune. ECS Recruitment More ❯
The ideal candidate will be responsible for designing, implementing, and maintaining robust infrastructure solutions, ensuring high availability, security, and scalability. This role requires hands-on experience with checkpoint firewalls, mobiledevicemanagement (MDM), VPN technologies, and cloud platforms such as Azure, along with identity and devicemanagement tools like Entra ID and Intune. ECS Recruitment More ❯
network, firewall and telephony systems. Manage the contracts and on-going relationships with the telecommunications companies who provide services to Trivallis. E.g., Internet/firewall/telephone lines/mobile technology Manage all aspects of our Server Room Operations. Maintain and support the corporate email service using MS Exchange and archiving platform. Secure all Trivallis identities on premise and … within Azure Active Directory. Protect Trivallis against Cyber Security threats using the Microsoft suite of services/portals, including Defender endpoint management and device compliance. Verify the integrity of daily backups through proactive support and monitoring. Undertake patch management for servers and desktops using appropriate tools to adhere to the corporate patch management policy. Maintain the … security and integrity of the Trivallis on premise and Azure estates using recognised Microsoft software and portals, including anti-virus, encryption, cyber security, mobiledevicemanagement and certificate management tools. Co-ordinate and deliver change requests, engaging with a range of stakeholders and maintaining an accurate audit trail of documentation. Work with business owners to technically More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … platform teams to ensure seamless service delivery and alignment across regions. About you Youre a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
london (city of london), south east england, united kingdom
twentyAI
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … platform teams to ensure seamless service delivery and alignment across regions. About you Youre a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You're a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
maintenance of the company’s internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring and monitoring … of Anti-virus software & MobileDeviceManagement • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
