Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. As an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will be part of the team responsible for the design, development and support of … and deploy Applications (e.g. using System Center Configuration Manger, Citrix, Intune, JAMF) and provide third line support where required VDI development and support Develop and manage the universities Identity Management Systems Administer, maintain and support M365 services, providing and implementing recommendations for change SAN management and development Develop and support Windows 10/11 and macOS systems and … structured projects Third line support, troubleshooting and resolving major incidents Experience of AD and EntraID design and maintenance Server and desktop deployment including virtualisation, configuration, installation and upgrades Performance management, capacity monitoring & optimisation, security management Endpoint and MobileDeviceManagement e.g. Intune and JAMF Application virtualisation Systems management, preferably SCCM Desktop OS preferably Windows More ❯
Wythenshawe, Manchester, United Kingdom Hybrid / WFH Options
Express Solicitors
unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP … Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobiledevicemanagement experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Express Solicitors
unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP … Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobiledevicemanagement experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level More ❯
and hardware related issues and managing the hardware deployment and returns. This is a varied role where you will have a range of responsibilities including: To build and deploy mobile phones to staff members and ensure compliance within our MobileDeviceManagement platform. To maintain our Mobile Phone number register Troubleshoot and remediate Mobile phone issues reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software … and security software and patches are installed before issue; maintain ICT's Asset Management tools. To troubleshoot and remediate hardware faults with laptops engaging with Support partners if required. Understanding of Exchange Admin Centre including Mailboxes, Resources and delegation permissions To work with the preferred ICT supplier to troubleshoot printer and network issues. The ideal candidate will have experience More ❯
and hardware related issues and managing the hardware deployment and returns. This is a varied role where you will have a range of responsibilities including: To build and deploy mobile phones to staff members and ensure compliance within our MobileDeviceManagement platform. To maintain our Mobile Phone number register Troubleshoot and remediate Mobile phone issues reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software … and security software and patches are installed before issue; maintain ICT s Asset Management tools. To troubleshoot and remediate hardware faults with laptops engaging with Support partners if required. Understanding of Exchange Admin Centre including Mailboxes, Resources and delegation permissions To work with the preferred ICT supplier to troubleshoot printer and network issues. The ideal candidate will have experience More ❯
ML1, Calderbank, North Lanarkshire, Lanarkshire, United Kingdom
Enable Scotland
and hardware related issues and managing the hardware deployment and returns. This is a varied role where you will have a range of responsibilities including: To build and deploy mobile phones to staff members and ensure compliance within our MobileDeviceManagement platform. To maintain our Mobile Phone number register Troubleshoot and remediate Mobile phone issues reported to the Service Desk Liaise with line managers and administrators to arrange for delivery and returns of all ICT assets, updating the ICT Asset Management tool and ticket system accordingly. To deploy apps to Android and Windows devices via the Intune deployment tool To build and configure laptops for staff members ensuring appropriate business software … and security software and patches are installed before issue; maintain ICT’s Asset Management tools. To troubleshoot and remediate hardware faults with laptops engaging with Support partners if required. Understanding of Exchange Admin Centre including Mailboxes, Resources and delegation permissions To work with the preferred ICT supplier to troubleshoot printer and network issues. The ideal candidate will have experience More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye … confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re looking for an IS Senior Analyst for Workplace Mobile Devices to join our IS team here at Booker. Your mission is to keep our mobile systems running smoothly, securely, and efficiently so that we can make life … easier for our customers and boost business performance. In this role, you’ll be leading our Mobile Phone Team day to day, making sure everything runs like clockwork. That means handling procurement, inventory, and distribution of mobile devices, while also setting up simple policies and processes that actually work. You’ll be the go to person for training More ❯
across Windows and Mac environments. Act as the escalation point for complex support tickets and ensure compliance with SLAs. Oversee the local IT equipment lifecycle, including procurement, deployment, inventory management, and decommissioning. Document and continuously improve support procedures and maintain the knowledge base. Local Infrastructure Oversight Monitor and coordinate the maintenance of local IT infrastructure (e.g., meeting rooms, servers … with Central IT and External Providers Interface with Group IT teams responsible for cybersecurity, networking, and infrastructure. Coordinate on-site interventions with external system engineers and technology vendors (e.g., mobile providers, AV specialists). Act as the local lead for IT-related activities during site changes, upgrades, audits, or incidents. Support the local execution of group-wide IT initiatives … coordination, including leading end-user support. Experience with IT operations in a multinational or centrally managed environment Familiarity with trading floor operations. Proficiency in Windows OS, Microsoft 365, endpoint management tools, and networking fundamentals. Experience with remote support tools, asset management systems and mobiledevicemanagement (MDM). Familiarity with cybersecurity best practices and endpoint More ❯
YOUR RESPONSIBILITIES Administer and manage Pride in London's Google Workspace environment including user accounts, permissions, and system configuration Develop and implement security protocols and BYOD (Bring Your Own Device) policies for volunteers using personal devices Provide technical support for staff and volunteers accessing Pride in London systems on their personal devices Manage email systems, shared drives, and collaboration … Train team members on IT security best practices, BYOD compliance, and Google Workspace tools WHAT YOU'LL BRING TO THE ROLE Proven experience with Google Workspace administration including user management and security settings Strong knowledge of BYOD (Bring Your Own Device) policies and mobiledevicemanagement Understanding of cybersecurity best practices, password policies, and data … protection protocols for personal devices Experience with IT incident response and problem-solving in cloud-based environments Excellent communication skills for providing technical guidance on personal device security to volunteers Role Details This is a volunteer role with commitment of 4-6 hours per week. What you'll get from Pride In London: Be Yourself, No Masks! Friendly Induction More ❯
of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone … Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD s SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability Management Microsoft System Center Configuration Manager 2016 InTune MobileDeviceManagement Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a … person, team or service provider whilst ensuring the customer is communicated to effectively. Escalate Major Incidents or complaints as appropriate. Identify and report recurring incidents to BTS Service Desk Management team to prevent problems. Attend bi-weekly problem management meeting where required to represent the Service Desk, and Weekly CAB where required to present and represent Service Desk More ❯
Epsom, Great Burgh, Surrey, United Kingdom Hybrid / WFH Options
Dynamite Recruitment
of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone … Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD’s SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability Management Microsoft System Center Configuration Manager 2016 InTune MobileDeviceManagement Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a … person, team or service provider whilst ensuring the customer is communicated to effectively. Escalate Major Incidents or complaints as appropriate. Identify and report recurring incidents to BTS Service Desk Management team to prevent problems. Attend bi-weekly problem management meeting where required to represent the Service Desk, and Weekly CAB where required to present and represent Service Desk More ❯
Certifications: CompTIA A+ or Network+ Microsoft 365 Certified: Modern Desktop Administrator Associate ITIL Foundation Certification Technical Proficiencies: Basic configuration and troubleshooting of: COTS software and hardware (PCs, Macs, printers, mobile devices) Windows, macOS, iOS, Android platforms TCP/IP tools and network protocol commands Active Directory (AD) user/account administration Microsoft Office 365 (ProPlus, SharePoint, Exchange Online) Remote … access support (Cisco AnyConnect, VPN, RSA SecurID) MobileDeviceManagement (Intune, Workspace ONE, JAMF, Apple Business Manager) Incident, change, and knowledge management systems (BMC Helix/Remedy) Experience: Minimum 1 year supporting macOS and remote access tools Minimum 3 years in an IT call center or help desk environment Minimum 3 years AD administration experience Minimum … years supporting Microsoft Windows 10 and Office 365 Minimum 3 years supporting iOS/Android mobile platforms Minimum 5 years using enterprise ITSM tools like BMC Helix or Remedy Additional Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves as the first point of contact for technical support. The ability More ❯
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus on NextGen services help us stand out among our peers. Thrive seeks individuals who view their weekdays not just as 'a job' but as an opportunity to … Understanding of market data platforms (Bloomberg, Reuters, FactSet) and Excel plug-ins Basic networking knowledge of routers, firewalls, and switches Experience with spyware/malware removal tools Knowledge of mobiledevicemanagement Powershell scripting skills Active Directory Management and GPO creation skills More ❯
Somerset, South West, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager, and related admin centres. Configure and secure Microsoft 365 tenants, applying security policies and best practice. Support Windows Server, desktop OS, and mobiledevicemanagement via Intune. Carry out networking support including routers, firewalls, switches, TCP/IP, and DNS. Implement and support security protocols including DKIM, DMARC, and SPF. … when required. Skills & Experience Required: Minimum 3 years in a technical support or service desk role. Proven experience administering Microsoft 365 and Azure AD environments. Strong knowledge of Intune (device configuration, compliance, app deployment, and PowerShell scripting). Hands-on experience with cloud networking and security principles. Familiar with ticketing systems, SLAs, and ITIL processes. Excellent troubleshooting skills across More ❯
Description Endpoint Management Engineer with advanced engineering, architecture, and Tier 3/4 expertise in DoD hybrid IT environment. This role is responsible for delivering forward-looking, compliant, and standardized endpoint solutions across virtual, physical, mobile, and cloud-based platforms. The engineer will play a key role in application integration, endpoint security, desktop engineering, mobiledevicemanagement, and enterprise application packaging. Requirements Education & Experience A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science OR A BBA in the same technical fields is also acceptable, provided it is not pursued as a minor. The degree must include courses in applied and natural science, computing, engineering, and engineering technology. Secret Clearance … Architect ExpertKey Tasks: Expertise in Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, Active Directory, Azure AD, Group Policy, and MDM solutions. Design, engineer, and support enterprise endpoint management frameworks that enable standardized application delivery, monitoring, and lifecycle support. Architect and maintain Enterprise Management tools (e.g., MECM, Intune, Azure AD, MDM platforms). Provide automation, scripts, and More ❯
Systems is currently hiring for an AWS Cloud Engineer with a top defense technology firm. Project Details/Mission Supported: • This role focuses on the Joint Personal Edge Compute Device (JPECD) under the Technology Integration & Support Cooperative (TISC), delivering cloud-based development, integration, sustainment, and support services. Qualified candidates will have the following experience and skills: • 5+ years of … experience in cloud technologies including AWS (Lambda, EC2, S3, RDS, CloudFormation, CLI) • Experience with automation tools (Ansible, Jenkins) • Familiarity with containerization (Docker), scripting (Bash), and configuration management • Strong understanding of Identity and Access Management (KeyCloak, AD, PKI) • Operating systems: Linux, Windows, Red Hat Enterprise Linux • Version control systems: GitLab, GitHub • Knowledge of MobileDeviceManagementMore ❯
with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024. We are looking for 2 x Service Desk Analyst's to join our Service Management Team on a full time, permanent basis, based from our Doxford office, Sunderland. The Service Desk Analyst is responsible for the following: Field inbound calls, self-service action of … development of standards, and apply these to track, monitor, report, resolve or escalate issues. You will contribute to the creation of support documentation. You will input to the knowledge management system. You will perform simple security administration tasks and maintain relevant records and documentation. You will manage ITSM tool content and ensure it is up to date. Contribute to … years’ experience with the following technologies: Windows 7/10/11 Windows 2008, 2012, 2019 Server MS Exchange Active Directory Office 365 MS Azure/Entra MS Intune MobileDeviceManagement tools Remote control tool sets Managing PC setup and deployment Microsoft Defender antivirus protection General Networking and Routing- LAN/WAN/WiFi The below More ❯
with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024. We are looking for 2 x Service Desk Analyst's to join our Service Management Team on a full time, permanent basis, based from our Doxford office, Sunderland. The Service Desk Analyst is responsible for the following: Field inbound calls, self-service action of … development of standards, and apply these to track, monitor, report, resolve or escalate issues. You will contribute to the creation of support documentation. You will input to the knowledge management system. You will perform simple security administration tasks and maintain relevant records and documentation. You will manage ITSM tool content and ensure it is up to date. Contribute to … years’ experience with the following technologies: Windows 7/10/11 Windows 2008, 2012, 2019 Server MS Exchange Active Directory Office 365 MS Azure/Entra MS Intune MobileDeviceManagement tools Remote control tool sets Managing PC setup and deployment Microsoft Defender antivirus protection General Networking and Routing- LAN/WAN/WiFi The below More ❯
rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as … software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA MobileDeviceManagement Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as … software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA MobileDeviceManagement Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP More ❯
usual projects and take a role in resolving infrastructure-related issues. Deploy end user hardware (desktops, laptops, tablets, cabling, printers, telephones, AV equipment, peripherals) as well as deployment and management of end user software. Support school events and activities, ensuring that IT and AV are available for use when required. Personal Attributes: Excellent written and verbal communication skills Excellent … Apple product experience (hardware, macOS, iOS) Basic networking skills (DHCP, DNS, TCP/IP, VLAN, switching, wireless) Desirable: Relevant IT certifications Educational MIS systems experience (SIMS, Schoolbase, iSAMS, etc.) MobileDeviceManagement (Apple JAMF, Chromebook G-Suite) Experience supporting services in the cloud (SaaS) Previous experience working in a school Web & email security in relation to child More ❯
hardware. You're a great communicator, keen to learn, and thrive in a team environment that values innovation. Desirable Office 365 & Azure administration iPM or other healthcare systems VoIP, mobiledevicemanagement, or backup tools like Veeam Security tools and infrastructure management platforms like Lansweeper Disclosure and Barring Service Check This post is subject to the More ❯
desk to include the following: Technical support services include identifying, analyzing, and resolving hardware and software-related issues, including but not limited to: password resets, troubleshooting, fault isolation, problem management, hardware/software evaluation, testing, installation, root cause analysis, hardware maintenance. Provide Desktop Support services to the government user community. Respond to IT incidents and requests that have been … Maintain work logs in a clear and professional manner Manage customer relationships from reported incident through resolution. Meet all Service Level Agreements (SLA) as listed in the Service Level Management Plan. Assist in developing and implementing permanent resolutions to reoccurring problems Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite … incident or request cannot be resolved at the Tier 2 level. Troubleshoot and resolve user incidents and requests dealing with client owned hardware and peripherals. Assist in the asset management process Create and/or revise Standard Operating Procedures (SOP). Adhere to all client policies and procedures. Assist with evaluating/testing/recommending new technologies for the More ❯
and assignment of service priorities. Technical support services include identifying, analyzing, and resolving hardware and software-related issues, including but not limited to: password resets, troubleshooting, fault isolation, problem management, hardware/software evaluation, testing, installation, root cause analysis, hardware maintenance. Provide Desktop Support services to the government user community. Respond to IT incidents and requests that have been … Maintain work logs in a clear and professional manner Manage customer relationships from reported incident through resolution. Meet all Service Level Agreements (SLA) as listed in the Service Level Management Plan. Assist in developing and implementing permanent resolutions to reoccurring problems Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite … incident or request cannot be resolved at the Tier 2 level. Troubleshoot and resolve user incidents and requests dealing with client owned hardware and peripherals. Assist in the asset management process Create and/or revise Standard Operating Procedures (SOP). Adhere to all client policies and procedures. Assist with evaluating/testing/recommending new technologies for the More ❯
and assignment of service priorities. Technical support services include identifying, analyzing, and resolving hardware and software-related issues, including but not limited to: password resets, troubleshooting, fault isolation, problem management, hardware/software evaluation, testing, installation, root cause analysis, hardware maintenance. Provide Desktop Support services to the government user community. Respond to IT incidents and requests that have been … Maintain work logs in a clear and professional manner Manage customer relationships from reported incident through resolution. Meet all Service Level Agreements (SLA) as listed in the Service Level Management Plan. Assist in developing and implementing permanent resolutions to reoccurring problems Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite … incident or request cannot be resolved at the Tier 2 level. Troubleshoot and resolve user incidents and requests dealing with client owned hardware and peripherals. Assist in the asset management process Create and/or revise Standard Operating Procedures (SOP). Adhere to all client policies and procedures. Assist with evaluating/testing/recommending new technologies for the More ❯