Application Support Analyst (Days)
- Location
- United Kingdom
supporting Resonate’s product suite and the underlying critical systems our customers rely on every day. Working across Linux, AWS, SQL, hardware, networking and monitoring tools, you’ll investigate and resolve technical issues, support commissioning activity, and help maintain reliable services within agreed SLAs. This is a hands … customer sites where required, to support deployments or facilitate incident resolution and training. Work within service level agreements for response and resolution times. 2. Monitoring, reliability and incident resolution Support, configure, and maintain monitoring solutions for Resonate environments and customer applications, helping ensure reliable service performance and high ...