2nd Line Support Engineer - Hybrid - up to £42,000
- Hiring Organisation
- Involved Solutions
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £42,000 per annum
Engineer to join a growing IT team supporting a modern Microsoft environment. You'll provide 2nd line technical support across desktop, infrastructure and Microsoft 365 technologies, working closely with 1st and 3rd line teams to resolve escalated issues while contributing to a range of IT improvement projects. Key Responsibilities … Provide 2nd line support for users across hardware, software and Microsoft technologies. Troubleshoot issues across Windows 10/11, Microsoft 365 and Active Directory. Administer user accounts, permissions and Group Policy within Active Directory and Entra ID. Support Microsoft 365 services including Exchange Online, Teams and SharePoint. Manage ...