2Nd Line Support
- Hiring Organisation
- HW Select Ltd
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
remote technical support by telephone, email, chat and remote-access tools Supporting employees, senior executives, VIP guests and international visitors Troubleshooting Windows, Microsoft 365, networking, VPN and virtual desktop issues Administering users and groups across cloud and on-premises environments Supporting Active Directory, Azure, Intune, Microsoft Teams, SharePoint … desktop support or technical support position Previous experience providing Level 2 or escalation support Experience with Active Directory, Azure and Microsoft Intune Strong Microsoft 365 knowledge, including Teams, SharePoint and OneDrive Experience using ITSM platform Understanding of Conditional Access and cloud-based identity management Experience supporting corporate video conferencing ...