EC2M, Coleman Street, Greater London, United Kingdom
Devonshire Hayes Recruitment Specialists Ltd
framework and tools delivery. Demonstrable experience of testing across technology platforms such as: Customer Relationship Management (e.g., Siebel, Dymanics) Enterprise Document Management Systems (e.g., OpenText) Web Portals/Online Application Forms, and integration more »
these modules with others like Material Management (MM), Sales and Distribution (SD), Logistics Execution (LE), Project System (PS), and Vendor Invoice Management (VIM) by OpenTextmore »
Your Impact: We're looking to welcome a Premium Support Engineer to our growing team, with advanced technical skills on OpenText Exstream. You will work on our customer's complex software environments and provide technical support to customers who are developing their solutions. You will ensure customers get the highest … level of business value and are satisfied with the products and services they receive from OpenText with a focus on promoting retention, loyalty, and account growth. The overall objective of the Premium Support Engineer is to deliver experiences that customers want to have again to earn the right to customer … driven growth. This is achieved by building trust, focusing on value, and enabling alignment across the OpenText organization. What the role offers: Be the customer's single point of contact for support incidents opened for a specific product center. Develop an in-depth understanding of your customer s environment and more »
