JOB TITLE: PCSupport Technician JOB LOCATION: Washington DC WAGE RANGE : $25hr to $28hr w2 JOB NUMBER: 25-03362 REQUIRED EXPERIENCE: Basic Qualifications - Two or more years of technical training in computer field preferred - Two or more years of Active Directory Experience - Two or more years of technical support experience - Experience working with company products and operating … working with solving computer-related technical problems - Experience working with the company escalation policy JOB DESCRIPTION Must possess the proven ability to install and configure new IT equipment, perform PC Refresh, deploy new hire installs of equipment, PC moves, retirement and pickup of devices set for retirement. Reimage laptops with proper chain of custody. Basic inventory management. To … tickets by carrying out problem analysis to implement fixes and computer installations with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams both direct and indirect to include leads and management where necessary as well as end to end scheduling operations for tickets assigned directly to them. Must accurately record More ❯
interim DoD clearance is required, U.S. Citizenship is required THIS POSITION IS ON-SITE IN ON-SITE AT CONCORD, MA Our government customer has an immediate need for a PC Technician, located in Concord, MA. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate … will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will … to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. The candidate will escalate more complex problems to Senior Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for More ❯
TEKsystems is looking for a PC Technician to support our government customer on a large DOD Program. This position requires an active secret clearance and one of the following certifications: CompTIA A+, CompTIA Network+, or CompTIA Security+. Skills: Windows 10, Windows 7, Hardware, Desktop, Active directory, Imaging, Troubleshooting Responsibilities: Support responsibilities include software installation, and configurations. Performs … technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. Troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs More ❯
