Cheltenham, Gloucestershire, South West, United Kingdom
Opus Enterprise Ltd T/A Real Recruitment
maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactivemonitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous … improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm professionalism to clients while inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Essential Experience Proven track record in leading … to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactivemonitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure More ❯
delivering high-quality technical support and IT solutions to a diverse range of clients. We pride ourselves on our commitment to excellent customer service, rapid issue resolution, and our proactive approach to IT management. Role Summary We are seeking an experienced Senior IT Technician to join our team. This role will support our clients by providing advanced technical assistance … accurate documentation for system configurations, network setups, and technical processes. Mentorship: Support the development of junior technicians by providing training, guidance, and oversight on technical procedures and client interactions. ProactiveMonitoring: Use monitoring tools to proactively identify and address potential system issues before they impact clients. Best Practices: Ensure compliance with industry best practices, including security standards … multiple client needs in a fast-paced environment. Project Support : Experience assisting with or leading technical projects, such as system migrations or infrastructure upgrades, is beneficial. Desired Personal Attributes Proactive and Resourceful : Eager to find and implement effective solutions, willing to go the extra mile to exceed client expectations. Attention to Detail : Careful and precise in troubleshooting and documenting More ❯
delivering high-quality technical support and IT solutions to a diverse range of clients. We pride ourselves on our commitment to excellent customer service, rapid issue resolution, and our proactive approach to IT management. Role Summary We are seeking an experienced Senior IT Technician to join our team. This role will support our clients by providing advanced technical assistance … accurate documentation for system configurations, network setups, and technical processes. Mentorship: Support the development of junior technicians by providing training, guidance, and oversight on technical procedures and client interactions. ProactiveMonitoring: Use monitoring tools to proactively identify and address potential system issues before they impact clients. Best Practices: Ensure compliance with industry best practices, including security standards … multiple client needs in a fast-paced environment. Project Support : Experience assisting with or leading technical projects, such as system migrations or infrastructure upgrades, is beneficial. Desired Personal Attributes Proactive and Resourceful : Eager to find and implement effective solutions, willing to go the extra mile to exceed client expectations. Attention to Detail : Careful and precise in troubleshooting and documenting More ❯
real businesses. If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. We are looking for a proactiveMonitoring Analyst with a keen interest in technology to join our team! Your role will be critical in monitoring the systems and infrastructure at our customer site … skills are essential for the role. Proactively monitor systems and infrastructure in scope (from network and infrastructure components, voice communication systems to mission critical systems); Managing alerts raised by monitoring systems according to internal procedures; Apply procedures to restore systems and services and take part in planned and unplanned interventions; Provide first line support to internal and external customers … improvement of the working procedures; Work autonomously in shifts in a 24 7 environment (shift rotation, on call, etc.); 1+ year of experience on Networking specific Support (focus on Monitoring activities); Good knowledge of network topologies (LAN/WAN) and operating experience in TCP; Experience with networking monitoring tools and ability to efficiently troubleshoot monitoring alerts and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
requests, and ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don't need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established … bring that positive impact home. What You'll Do: L2 Service Desk Analyst Investigate and resolve incidents and service requests in line with ITSM processes. Respond to alerts from monitoring tools (e.g., Logic Monitor) and address underlying issues. Implement technical changes, preparing and presenting to CAB when required. Support patch management, event management, and proactivemonitoring activities. More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
role, youll take ownership of the design, operation, and continuous improvement of complex SAP environments across both on-premise and cloud landscapes. Youll combine deep technical expertise with a proactive, solution-focused mindset - delivering stable, secure, and high-performing SAP systems that empower our customers to achieve their business goals. Working closely with our Application Management, Hosting, and Consulting … across ABAP, Java, and hybrid system landscapes. Manage complex SAP environments hosted on HANA, SQL Server, Oracle, DB2, MaxDB, and ASE databases. Drive system stability, performance, and reliability through proactivemonitoring, tuning, and optimisation. Take ownership of Priority 1 (P1) incident resolution, ensuring swift recovery and detailed root cause analysis. Implement SAP Notes, kernel upgrades, Support Packs, and … Enhancement Packages across customer landscapes. Execute system copies, refreshes, migrations (homogeneous and heterogeneous), and upgrades with precision. Maintain saprouter configurations, Solution Manager, and Cloud ALM for integrated monitoring and change control. Support SAP security and authorisation processes, with a solid understanding of GRC and compliance frameworks. Deliver system health checks, EarlyWatch reports, and technical service reviews with clear insights More ❯
Services, Azure Functions, and container services (ACI, AKS). Proficient in Azure Monitor, Log Analytics, Application Insights, cost management and optimisation, resource tagging strategies, and maintaining platform availability through proactivemonitoring and incident response. Infrastructure as Code (Terraform) - Strong working knowledge of Terraform for provisioning and managing Azure infrastructure including writing and maintaining Terraform modules for Azure resources … integrated with Azure. Ability to troubleshoot build failures, manage YAML pipeline configurations, support deployment processes across Azure environments, manage service connections, and collaborate with development teams on release automation. Monitoring & Observability - Proficient in implementing and managing Azure Monitor, Log Analytics workspaces, Application Insights, and Azure dashboards. Experience creating alert rules, action groups, workbooks, and analysing metrics and logs using … KQL (Kusto Query Language). Skilled in performance troubleshooting, implementing Azure Service Health monitoring, and setting up distributed tracing. Ideally, knowledge and experience of Datadog Observability tooling. Security & Compliance - Strong understanding of Azure security best practises including Azure Security Center/Microsoft Defender for Cloud, encryption using Azure Key Vault, network security with NSGs and Azure Firewall, Azure Policy More ❯
Azure), implementing best practices and expanding the architectural possibilities within Azure Ensuring backup and recovery infrastructure is improved, maintained, and tested. Manage the group's Technology infrastructure and services Proactivemonitoring of all technology systems, working closely with the wider team and ServiceDesk Ensure all procedures are suitably documented and published in accordance with service standards Additionally, this More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Synoptix Limited
the product pipeline. Responsibilities: Maintain, support, and develop servers, and applications Implement procedures for reliable backup and restoration and security controls (e.g. anti-virus software) Develop and manage network monitoring and security processes Coordinate and implement upgrades in accordance with service commitments Proactively monitor resources to predict and prevent capacity issues Support system maintenance, security checks, and oversee backup More ❯
Group. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! Aufgaben You will have to: perform proactivemonitoring and in-depth analysis/documentation of Microsoft cloud environments status updates provide automation of service monitoring, notification of critical events create concepts and technical documentation More ❯
IT Technical Analyst Location: KnutsfordOnsite Salary: £35,000 - £45,000 + benefits Are you a proactive and technically minded IT professional looking to take the next step in your career? I am currently partnering with fantastic organisation that is investing heavily in its technology and people. They are seeking a Technical Analyst to join their established Infrastructure Team, helping … software deployments and integrations across hybrid environments Performing system upgrades, patches and maintenance to ensure stability and security Collaborating with external vendors and service providers Maintaining IT security through proactivemonitoring and incident response About You: You will bring a solid background in IT infrastructure and a strong understanding of both on premises and cloud technologies. A confident More ❯
and articulate Software Support Analyst into a new client support team. On a day to day basis the Software Support Analyst is to respond to incidents, change requests and proactivemonitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist the Client Support Team Lead … have detective like skills and take a positive approach to understand and solve even the most complex problems. To be able to mentor more junior members on their investigations Proactive and consistent in their approach to work and will drive improvement in their areas of responsibility and beyond Essential: A passion for technology and desire to learn about new More ❯
and articulate Software Support Analyst into a new client support team. On a day to day basis the Software Support Analyst is to respond to incidents, change requests and proactivemonitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist the Client Support Team Lead … have detective like skills and take a positive approach to understand and solve even the most complex problems. To be able to mentor more junior members on their investigations Proactive and consistent in their approach to work and will drive improvement in their areas of responsibility and beyond Essential: A passion for technology and desire to learn about new More ❯
articulate Application Support Analyst into a new client support team. On a day to day basis the Application Support Analyst t is to respond to incidents, change requests and proactivemonitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist the Client Support Team Lead … have detective like skills and take a positive approach to understand and solve even the most complex problems. To be able to mentor more junior members on their investigations Proactive and consistent in their approach to work and will drive improvement in their areas of responsibility and beyond Essential: A passion for technology and desire to learn about new More ❯
articulate Application Support Analyst into a new client support team. On a day to day basis the Application Support Analyst t is to respond to incidents, change requests and proactivemonitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist the Client Support Team Lead … have detective like skills and take a positive approach to understand and solve even the most complex problems. To be able to mentor more junior members on their investigations Proactive and consistent in their approach to work and will drive improvement in their areas of responsibility and beyond Essential: A passion for technology and desire to learn about new More ❯
oxford district, south east england, united kingdom
MARS Recruitment
and articulate Application Support Analyst into a new client support team. On a day to day basis the Application Support Analyst is to respond to incidents, change requests and proactivemonitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist the Client Support Team Lead … have detective like skills and take a positive approach to understand and solve even the most complex problems. To be able to mentor more junior members on their investigations Proactive and consistent in their approach to work and will drive improvement in their areas of responsibility and beyond Essential: A passion for technology and desire to learn about new More ❯
Pittsburgh, Pennsylvania, United States Hybrid / WFH Options
Reed Smith LLP
applications and business operations. Optimize database performance through capacity planning, query optimization, index tuning, and other performance-tuning techniques. Perform database engineering and administration tasks, including installation, configuration, tuning, monitoring, backup, recovery, and troubleshooting. Develop and implement data management policies, procedures, and best practices to ensure data integrity, availability, and security Implement and maintain database security measures, including access … failure. Apply patches and updates to SQL Server instances and related components in a timely manner. Perform regression testing to ensure compatibility with existing applications. Design, develop, and maintain proactivemonitoring and alerting solutions to detect and respond to database issues in real-time. Develop automated scripts and jobs to streamline monitoring tasks. Provide cloud related expertise More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
the transition of the TPCMS service to other parties by aiding the development and training needs of candidates. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would More ❯
CV34 5AH, Hampton Magna, Warwickshire, United Kingdom
Telent
the transition of the TPCMS service to other parties by aiding the development and training needs of candidates. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would More ❯
the transition of the TPCMS service to other parties by aiding the development and training needs of candidates. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would More ❯
Austin area. Some (vehicular) travel is involved to include nearby cities outside the Austin region. Tasks will include tracking, troubleshooting, and resolving end-user computer issues, as well as proactivemonitoring and support. Additionally, this role will support and assist other IT functions, as needed. The successful candidate will possess strong problem solving skills, deep technical knowledge in … and AV services Provide smart hands support for network and voice services Provide recommendations regarding new technologies to better support all executives, and users Perform regular walkthroughs to provide proactive support to high visible individuals Acts as a resource for IT projects and initiatives in other functional areas as needed Receive and respond to incoming requests in a timely … manner including occasional after-hours support. Follow set procedures for logging, reporting, and statistically monitoring desktop operations Present the facts transparently to promote collaborative solutions Job Requirements: Bachelor's degree or equivalent experience (i.e. 7+ years' experience in an IT technical role) 5+ years' direct experience supporting C-Suite executives and other VIP staff 7+ years' experience in desktop More ❯
YAML pipelines, including Salesforce-specific pipelines. Build and maintain Infrastructure as Code (IaC) using Terraform and Ansible. Design highly reliable, scalable, and secure infrastructure supporting performance-critical workloads. Build proactivemonitoring, observability, and alerting with Prometheus, Grafana, Azure Monitor, DataDog, and Dynatrace. Troubleshoot complex system issues spanning applications, networks, and infrastructure. Define platform SLAs, SLOs, and governance standards … Code with Terraform and Ansible, along with scripting in PowerShell, Python, or Bash Experience implementing GitOps workflows and managing platform SLAs, SLOs, and governance standards Familiarity with observability and monitoring tools including Prometheus, Grafana, Azure Monitor, DataDog, or Dynatrace Preferred experience supporting Salesforce DevOps pipelines and working with Java, .NET, or Node.js application environments Exposure to AI/ML … Certified Kubernetes Administrator (CKA), Microsoft AZ-400, or HashiCorp Terraform Associate are advantageous Strong interpersonal skills including clear communication, collaboration across teams, adaptability in fast-paced environments, and a proactive mindset with a focus on reliability, performance, and developer enablement More ❯
YAML pipelines, including Salesforce-specific pipelines. Build and maintain Infrastructure as Code (IaC) using Terraform and Ansible. Design highly reliable, scalable, and secure infrastructure supporting performance-critical workloads. Build proactivemonitoring, observability, and alerting with Prometheus, Grafana, Azure Monitor, DataDog, and Dynatrace. Troubleshoot complex system issues spanning applications, networks, and infrastructure. Define platform SLAs, SLOs, and governance standards … Code with Terraform and Ansible, along with scripting in PowerShell, Python, or Bash Experience implementing GitOps workflows and managing platform SLAs, SLOs, and governance standards Familiarity with observability and monitoring tools including Prometheus, Grafana, Azure Monitor, DataDog, or Dynatrace Preferred experience supporting Salesforce DevOps pipelines and working with Java, .NET, or Node.js application environments Exposure to AI/ML … Certified Kubernetes Administrator (CKA), Microsoft AZ-400, or HashiCorp Terraform Associate are advantageous Strong interpersonal skills including clear communication, collaboration across teams, adaptability in fast-paced environments, and a proactive mindset with a focus on reliability, performance, and developer enablement More ❯
YAML pipelines, including Salesforce-specific pipelines. Build and maintain Infrastructure as Code (IaC) using Terraform and Ansible. Design highly reliable, scalable, and secure infrastructure supporting performance-critical workloads. Build proactivemonitoring, observability, and alerting with Prometheus, Grafana, Azure Monitor, DataDog, and Dynatrace. Troubleshoot complex system issues spanning applications, networks, and infrastructure. Define platform SLAs, SLOs, and governance standards … Code with Terraform and Ansible, along with scripting in PowerShell, Python, or Bash Experience implementing GitOps workflows and managing platform SLAs, SLOs, and governance standards Familiarity with observability and monitoring tools including Prometheus, Grafana, Azure Monitor, DataDog, or Dynatrace Preferred experience supporting Salesforce DevOps pipelines and working with Java, .NET, or Node.js application environments Exposure to AI/ML … Certified Kubernetes Administrator (CKA), Microsoft AZ-400, or HashiCorp Terraform Associate are advantageous Strong interpersonal skills including clear communication, collaboration across teams, adaptability in fast-paced environments, and a proactive mindset with a focus on reliability, performance, and developer enablement More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
with allowance, providing 24/7 coverage Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactivemonitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking fundamentals and … exposure to SIEM tools and advanced security solutions. Full training and development opportunities will be provided. Key Responsibilities Monitor and manage client firewalls, VPNs, and network devices using centralized monitoring platforms and vendor tools. Perform firewall rule changes, security policy updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and … exposure to firewall technologies (Fortinet or Check Point preferred). Ability to troubleshoot connectivity issues using tools like ping, traceroute, and log analysis. Familiarity with ticketing systems and remote monitoring tools. Strong communication and documentation skills. Desirable Skills & Experience Hands-on experience with Fortinet FortiGate and/or Check Point SmartConsole. Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or More ❯