1 to 25 of 63 Remote Permanent Proactive Monitoring Jobs

requests, and ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don't need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established … bring that positive impact home. What You'll Do: L2 Service Desk Analyst Investigate and resolve incidents and service requests in line with ITSM processes. Respond to alerts from monitoring tools (e.g., Logic Monitor) and address underlying issues. Implement technical changes, preparing and presenting to CAB when required. Support patch management, event management, and proactive monitoring activities. More ❯

role, youll take ownership of the design, operation, and continuous improvement of complex SAP environments across both on-premise and cloud landscapes. Youll combine deep technical expertise with a proactive, solution-focused mindset - delivering stable, secure, and high-performing SAP systems that empower our customers to achieve their business goals. Working closely with our Application Management, Hosting, and Consulting … across ABAP, Java, and hybrid system landscapes. Manage complex SAP environments hosted on HANA, SQL Server, Oracle, DB2, MaxDB, and ASE databases. Drive system stability, performance, and reliability through proactive monitoring, tuning, and optimisation. Take ownership of Priority 1 (P1) incident resolution, ensuring swift recovery and detailed root cause analysis. Implement SAP Notes, kernel upgrades, Support Packs, and … Enhancement Packages across customer landscapes. Execute system copies, refreshes, migrations (homogeneous and heterogeneous), and upgrades with precision. Maintain saprouter configurations, Solution Manager, and Cloud ALM for integrated monitoring and change control. Support SAP security and authorisation processes, with a solid understanding of GRC and compliance frameworks. Deliver system health checks, EarlyWatch reports, and technical service reviews with clear insights More ❯

the product pipeline. Responsibilities: Maintain, support, and develop servers, and applications Implement procedures for reliable backup and restoration and security controls (e.g. anti-virus software) Develop and manage network monitoring and security processes Coordinate and implement upgrades in accordance with service commitments Proactively monitor resources to predict and prevent capacity issues Support system maintenance, security checks, and oversee backup More ❯

applications and business operations. Optimize database performance through capacity planning, query optimization, index tuning, and other performance-tuning techniques. Perform database engineering and administration tasks, including installation, configuration, tuning, monitoring, backup, recovery, and troubleshooting. Develop and implement data management policies, procedures, and best practices to ensure data integrity, availability, and security Implement and maintain database security measures, including access … failure. Apply patches and updates to SQL Server instances and related components in a timely manner. Perform regression testing to ensure compatibility with existing applications. Design, develop, and maintain proactive monitoring and alerting solutions to detect and respond to database issues in real-time. Develop automated scripts and jobs to streamline monitoring tasks. Provide cloud related expertise More ❯

with allowance, providing 24/7 coverage Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking fundamentals and … exposure to SIEM tools and advanced security solutions. Full training and development opportunities will be provided. Key Responsibilities Monitor and manage client firewalls, VPNs, and network devices using centralized monitoring platforms and vendor tools. Perform firewall rule changes, security policy updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and … exposure to firewall technologies (Fortinet or Check Point preferred). Ability to troubleshoot connectivity issues using tools like ping, traceroute, and log analysis. Familiarity with ticketing systems and remote monitoring tools. Strong communication and documentation skills. Desirable Skills & Experience Hands-on experience with Fortinet FortiGate and/or Check Point SmartConsole. Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or More ❯

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical More ❯

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical More ❯

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years' experience in IM/software support. Proven experience leading technical More ❯

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical More ❯

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical More ❯

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical More ❯

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years' experience in IM/software support. Proven experience leading technical More ❯

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical More ❯

architects, and analysts . Key Responsibilities Lead the planning and execution of data-centric projects, ensuring alignment with business goals and timelines. Manage full project lifecycle — initiation, planning, execution, monitoring, and closure — using Agile and Scrum practices. Coordinate between onsite and offshore teams, ensuring clear communication and collaboration across time zones. Drive daily stand-ups, sprint planning, retrospectives, and More ❯

architects, and analysts . Key Responsibilities Lead the planning and execution of data-centric projects, ensuring alignment with business goals and timelines. Manage full project lifecycle — initiation, planning, execution, monitoring, and closure — using Agile and Scrum practices. Coordinate between onsite and offshore teams, ensuring clear communication and collaboration across time zones. Drive daily stand-ups, sprint planning, retrospectives, and More ❯

architects, and analysts . Key Responsibilities Lead the planning and execution of data-centric projects, ensuring alignment with business goals and timelines. Manage full project lifecycle - initiation, planning, execution, monitoring, and closure - using Agile and Scrum practices. Coordinate between onsite and offshore teams, ensuring clear communication and collaboration across time zones. Drive daily stand-ups, sprint planning, retrospectives, and More ❯

architects, and analysts . Key Responsibilities Lead the planning and execution of data-centric projects, ensuring alignment with business goals and timelines. Manage full project lifecycle — initiation, planning, execution, monitoring, and closure — using Agile and Scrum practices. Coordinate between onsite and offshore teams, ensuring clear communication and collaboration across time zones. Drive daily stand-ups, sprint planning, retrospectives, and More ❯

architects, and analysts . Key Responsibilities Lead the planning and execution of data-centric projects, ensuring alignment with business goals and timelines. Manage full project lifecycle — initiation, planning, execution, monitoring, and closure — using Agile and Scrum practices. Coordinate between onsite and offshore teams, ensuring clear communication and collaboration across time zones. Drive daily stand-ups, sprint planning, retrospectives, and More ❯

architects, and analysts . Key Responsibilities Lead the planning and execution of data-centric projects, ensuring alignment with business goals and timelines. Manage full project lifecycle — initiation, planning, execution, monitoring, and closure — using Agile and Scrum practices. Coordinate between onsite and offshore teams, ensuring clear communication and collaboration across time zones. Drive daily stand-ups, sprint planning, retrospectives, and More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

cross-team guild of Site Reliability Engineers, which enables you to not only influence direction within your product family, but to also help shape how we handle observability and monitoring across ICT. This role is open to flexible and hybrid working arrangements, with presence in the Cambridge office a minimum of two days per week. The Role: Collaborate with … cross-functional teams to ensure the reliability, availability, and performance of our client-facing services Maintain and configure observability platforms such as Datadog Proactive monitoring of production and other environments to ensure stability, availability, security and integrity Design and implement automation and processes to improve the efficiency and effectiveness of the teams and other support functions Engage with … 8+ years of hands-on experience as a Site Reliability Engineer or in a similar role (such as DevOps) Familiarity with managing cloud-based services (ideally Azure), including observability, monitoring, scaling, and security Hands-on use of observability tools such as Datadog (or similar) Knowledge of automation, scripting (Python or PowerShell), and Infrastructure as Code (e.g., Terraform, Pulumi, ARM More ❯