an exciting opportunity to join our growing IT team as an IT Support Analyst in our Exeter office. As part of this role you will be responsible for: Proactively monitoring support calls using our ServiceNow ticket management system Taking phone calls, logging tickets, and troubleshooting IT issues Liaising with third party vendors where applicable Preparing hardware including deploying OS More ❯
and problem resolution. Strong understanding of network security principles and technologies (e.g., firewalls, VPNs, intrusion detection). Strong understanding of network design principles and best practices. Proficiency in network monitoring and management tools. Working knowledge of scripting/automation tools (e.g., Python, Ansible) is a plus. Soft Skills: Proven ability to analyze customer requirements and provide effective technical solutions. More ❯
Northern Ireland - Remote Shift pattern: Mon – Fri - UK Hours regardless of location (typically 9 – 5:30 to cover daily regional handover calls) The Role We are looking for a proactive and detail orientated incident manager to join our Team, providing services to a global company. In this role, you will be in charge of leading the incident management process … all protocols are diligently followed. Reporting on all ticket types ensuring updates are being handled in a timely manner. Coordinate with team members and the client on change requests, monitoring the schedule and approval of changes. Manage problem record creation and updates, conduct root cause analysis (RCA), and work with Engineers to implement long-term solutions to prevent future … major issues are found in the IT system. Managing re-assignment of tickets and re-scheduling non-urgent tasks. Incident Manager Skills · Time management and organisation · Attention to detail. · Proactivemonitoring of platforms · Incident, Change and Problem Process experience · ITIL Framework · Clear and positive thinking · Fast problem-solving and analytical skills · Empathy for customers and the ability to More ❯
tools such as: Microsoft Integration Services (BizTalk, Azure Integration Services) Software AG webMethods IBM App Connect/API Connect Google Apigee ActiveMQ We handle incident resolution, change requests, system monitoring, troubleshooting, and performance optimization , ensuring that integration platforms remain secure, scalable, and high-performing. Using automation, proactivemonitoring, and best practices , we help businesses maintain seamless and … to Service Level Agreements (SLAs) to maintain high-quality support and customer satisfaction. Handle incident resolution, change implementation, and customer communication. Who you are We're looking for a proactive and skilled professional with: Experience with IBM ACE, IBM API Connect, IBM MQ or webMethods Hybrid integration. Fluency in English (written and spoken). Basic experience in Java or More ❯
/3rd line support and ownership of incidents, requests, and problems Managing and improving Microsoft 365 and Windows 11 deployments Contributing to EUC-related projects and change initiatives Ensuring proactivemonitoring, security compliance, and patch management Collaborating with technology and business teams to optimise end-user experience Creating and maintaining technical documentation and reports Required Skills and Experience More ❯
/3rd line support and ownership of incidents, requests, and problems Managing and improving Microsoft 365 and Windows 11 deployments Contributing to EUC-related projects and change initiatives Ensuring proactivemonitoring, security compliance, and patch management Collaborating with technology and business teams to optimise end-user experience Creating and maintaining technical documentation and reports Required Skills and Experience More ❯
data center networks. Creating and maintaining project documentation to ensure accurate information sharing. Conducting workshops to share knowledge. Maintaining site and technical documentation. Developing expertise in specific technology areas. Proactivemonitoring and preventative maintenance of IT systems. Writing post-incident review documents and implementing recommendations. Testing business applications, network, and server performance; providing reports and strategies for infrastructure More ❯
and supporting Linux systems (RHEL, SLES). Experience with RedHat Satellite Server. Proficient in shell scripting (Bash, Korn). Strong understanding of server performance analysis and optimisation. Experience using monitoring tools such as Zabbix and Grafana. Familiarity with automation tools (e.g., Ansible, Terraform). Exposure to containerisation and DevOps technologies (Docker, Git, Kubernetes, Azure DevOps). Flexibility to travel …/or AWS). Job scheduling tools such as Redwood Cronacle/RunMyJobs. Understanding of project methodologies such as SAFe Agile, Prince II, or ITIL. If you’re a proactive and detail-oriented Systems Administrator looking to join a forward-thinking manufacturer, apply today through Chapman Tate Associates. More ❯
and supporting Linux systems (RHEL, SLES). Experience with RedHat Satellite Server. Proficient in shell scripting (Bash, Korn). Strong understanding of server performance analysis and optimisation. Experience using monitoring tools such as Zabbix and Grafana. Familiarity with automation tools (e.g., Ansible, Terraform). Exposure to containerisation and DevOps technologies (Docker, Git, Kubernetes, Azure DevOps). Flexibility to travel …/or AWS). Job scheduling tools such as Redwood Cronacle/RunMyJobs. Understanding of project methodologies such as SAFe Agile, Prince II, or ITIL. If you’re a proactive and detail-oriented Systems Administrator looking to join a forward-thinking manufacturer, apply today through Chapman Tate Associates . More ❯
IT Infrastructure Engineers. Report breaches of the ICT acceptable use policy. Update digital signage displays with content provided by school staff. Keep a check on daily backup status and proactivemonitoring alerting. Essential skills: Experience and some technical knowledge of Microsoft Windows Operating Systems. Understanding of PC maintenance and upgrades. Good communication skills with the ability to explain More ❯
management solutions (BeyondTrust) and SSO systems (KeyCloak). -Have a strong foundation in networking principles. System Maintenance & Optimisation: -Administer and optimise Windows Server 2022 and Hyper-V environments. -Perform proactivemonitoring and maintenance to ensure system performance and reliability. -Implement and support disaster recovery and business continuity strategies. Collaboration & Documentation: -Work closely with cross-functional teams to resolve More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
BOSS Professional Services LTD
Support Engineer skills we seek are: Proven experience in a third-line support or similar role, managing and troubleshooting Azure cloud-hosted solutions. Strong knowledge of MS Azure, including monitoring tools, resource management, and cost optimisation. Advanced SQL skills, including the ability to write, debug, and optimise queries. Proficiency with C# for troubleshooting application code, debugging issues, and working … with developers on issue resolution. Solid understanding of application troubleshooting, including database and infrastructure-related issues. Familiarity with monitoring tools like Azure Monitor, Application Insights, or similar platforms. Supporting a B2B Azure Cloud environment. Desirable skills for the Azure Cloud Engineer include: Experience with DevOps tools such as Azure DevOps, CI/CD pipelines, or Terraform. Familiarity with other More ❯
data-driven success. Currently, we are looking for a Senior Azure Site Reliability Engineer to join our team in the UK. Your daily responsibilities: Architect, implement, and improve existing monitoring and alerting systems Proactively investigate and identify performance anomalies and upcoming demand Proactively monitor and identify security parameters Provide emergency response and resolve outages or service disruptions Conduct post … networking Programming languages, such as C#, Python, Perl, Java, C++ CICD tools such as Azure DevOps, GitHub Actions, Gitlab, Jenkins, TeamCity Scripting languages such as PowerShell, bash Observability/Monitoring: Prometheus, Grafana, Splunk Containerisation tools such as Docker, K8S, OpenShift, EC, containers Hosting technologies such as IIS, nginx, Apache, App Service, LightSail Analytical and creative approach to problem solving More ❯
issues raised by Front Office, Risk, Finance, and Operations teams. Collaborate with developers, infrastructure teams, and vendors to troubleshoot and resolve application issues. Enhance operational efficiency through automation and proactive monitoring. Maintain effective communication with stakeholders during incidents and platform upgrades. Participate in IT governance, platform de-risking, and process improvement initiatives. Monitor infrastructure performance and proactively identify areas More ❯
issues raised by Front Office, Risk, Finance, and Operations teams. Collaborate with developers, infrastructure teams, and vendors to troubleshoot and resolve application issues. Enhance operational efficiency through automation and proactive monitoring. Maintain effective communication with stakeholders during incidents and platform upgrades. Participate in IT governance, platform de-risking, and process improvement initiatives. Monitor infrastructure performance and proactively identify areas More ❯
knowledge. As 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness to learn new things every day, research and More ❯
knowledge. As 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness to learn new things every day, research and More ❯
SANs), and secure gateways. Proven ability to troubleshoot and resolve technical issues independently and collaboratively. Excellent communication and interpersonal skills for supporting both technical and non-technical users. Organised, proactive, and able to manage and prioritise a varied workload. Experience contributing to IT projects is desirable. If you are interested in this position and meet the above criteria, please More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Howdens Joinery
Linux systems (including but not limited to RHEL and SLES) - RedHat satellite server experience - Shell scripting (Bash and Korn) - Familiar with the principle of server performance analysis and tuning - Monitoring, alerting and dashboarding using tools such as Zabbix and Grafana - Automation technologies (including, but not limited to, Ansible, Terraform) - Technologies such as Docker, GIT, Kubernetes, Azure DevOps - Ability to More ❯
and CI/CD. Data Modelling and Warehousing: Apply strong data modelling principles to design and implement logical and physical data models for our analytical and operational data stores. Monitoring and Performance Tuning: Proactively monitor data pipeline performance, identify bottlenecks, and implement optimizations to ensure low latency and high throughput. Collaboration and Mentorship: Collaborate with cross-functional teams, including More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Trimble
Your Title: Senior Business Intelligence Analyst Job Location: UK - Hybrid Working from London, Milton Keynes, Leeds or Newcastle Our Department: AECO (Architecture, Engineering, Construction, and Owner) Software Solutions Are you looking for that career defining role where you can take More ❯
[Up to c. £200k Comp Package | On-Site Working] Looking to make an immediate impact within a high-performing financial firm? We're working with a globally respected investment manager known for its rigorous risk discipline and advanced technical stack More ❯
[Up to c. £200k Comp Package | On-Site Working] Looking to make an immediate impact within a high-performing financial firm? We're working with a globally respected investment manager known for its rigorous risk discipline and advanced technical stack More ❯
For more than 20years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in the UK and abroad. With a presence on four continents and a headcount of 5000 consultants, our ambition is to reach More ❯
Neos Networks is seeking a Data Analyst to join its dynamic team. This permanent, full-time position offers the flexibility of hybrid or remote working, allowing you to contribute from wherever you are. The ideal candidate will have a background More ❯