301 to 325 of 461 Permanent Problem Management Jobs

Senior Product Support Manager

Hiring Organisation
Raytheon
Location
Crawley, West Sussex, United Kingdom
Salary
£ 70 K
additional services, optimise existing solutions and deliver cost savings.Support the development, testing and continuous improvement of products and technologies.Assist with the staging, tracking and management of technical equipment and inventory.Provide technical support across the wider business and assist Telecom Management with regional enquiries.Share your expertise through internal training … AMQS or related aerospace messaging systems.Experience supporting pre-sales technical engagements, pricing proposals or RFP responses.A background in fault investigation, root-cause analysis, problem management or service-review processes.Knowledge of Cisco routers, switches and firewalls, together with equipment-staging and inventory-control practices.Experience delivering on-site technical support ...

Technical Product Manager – Financial Data

Hiring Organisation
Quant Capital
Location
London, United Kingdom
Salary
£ 45 K
Capital is urgently looking for a Technical Product Manager to join our high profile client. The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The candidate should be adept at problem solving through innovation, making … Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles • Support the sale of existing Managed Services • Support the delivery teams ...

Integration Lead Analyst

Hiring Organisation
Barts Health NHS Trust
Location
London, E1 4DG, United Kingdom
Salary
£66274.00 to £73496.00
Cerner)Millennium Electronic Health Record and various other systems, both within and outside Barts Health.The successful candidate will have a software development background, service management experience, experience designing and building interfaces using an integration engine within a healthcare environment, and experience managing or supervising junior staff. The role operates … Qualifications Essential A relevant first-degree, or equivalent qualification or experience plus relevant post graduate qualification or experience ITIL green badge equivalent in service management InterSystems training and qualifications or equivalent from other integration engine suppliers Desirable PRINCE2 foundation equivalent in project management Experience Essential Effective communication ...

Progress Database Administrator- OpenEdge DBA

Hiring Organisation
Intuition IT Solutions Ltd
Location
Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 70,000 Annual
Support Progress/OpenEdge upgrades, patching, migrations, and environment refreshes. Collaborate with application, infrastructure, and development teams to resolve production issues. Participate in incident management, root-cause analysis, and preventive action planning. Automate routine DBA activities using Scripting and maintain operational runbooks. Ensure database security, access controls, maintenance … Linux and/or Windows environments. Knowledge of monitoring tools and Scripting using Bash, PowerShell, Python, or similar. Strong analytical, communication, documentation, and problem-solving skills. Experience working in an incident, change, and problem management environment. Preferred: Experience supporting large-scale or business-critical Progress/OpenEdge ...

Interim Senior Operations Analyst

Location
City of Edinburgh, Scotland, United Kingdom
core business services through industry leading toolsets and the ongoing development of these to ensure that service observability is maximised and continually improved. Inquisitive, problem-solving skills are required as the role involves the triage and reaction to anomalies within our technology to ensure applications, systems, infrastructure & services remain … involves engagement at all levels within TSB, both IT and business, as well as with the bank's IT suppliers so excellent communications & relationship management skills are key. The role includes responsibility of decision making within the IT Operations team, acting as lead support and directing a team ...

Senior Product Support Manager

Location
Crawley, England, United Kingdom
optimise existing solutions and deliver cost savings. Support the development, testing and continuous improvement of products and technologies. Assist with the staging, tracking and management of technical equipment and inventory. Provide technical support across the wider business and assist Telecom Management with regional enquiries. Share your expertise through … related aerospace messaging systems. Experience supporting pre-sales technical engagements, pricing proposals or RFP responses. A background in fault investigation, root‐cause analysis, problem management or service‐review processes. Knowledge of Cisco routers, switches and firewalls, together with equipment‐staging and inventory‐control practices. Experience delivering on-site ...

ERP Application Support Specialist

Location
South Hams, England, United Kingdom
data migration, system audits, and ensure data integrity across all ERP systems. Generate and distribute periodic system performance and support metrics reports. Incident and Problem Management: Track, manage, and resolve ERP-related incidents and problems in a timely manner. Use issue-tracking tools to log and report issues … translate them into ERP solutions. Coordinate with project managers and cross-functional teams to ensure timely delivery of project milestones. Assist in the change management process, including user adoption and training during new project rollouts. Strategic Contributions: Act as a key resource in driving strategic ERP initiatives aimed ...

Sr Cloud Technical Lead

Hiring Organisation
SAS Institute
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 70 K
more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer ...

Sr Cloud Technical Lead

Hiring Organisation
SAS Institute
Location
London, UK
Employment Type
Full-time
About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. ...

Sr Cloud Technical Lead

Hiring Organisation
SAS Institute
Location
Marlow, Buckinghamshire, UK
Employment Type
Full-time
About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. ...

Senior Service Desk Engineer

Location
Bishop's Stortford, England, United Kingdom
business and uphold the exceptionally high technical standards ITVET is known for. This role is suited to an experienced MSP professional who thrives on problem solving, ownership, and delivering an outstanding customer experience. Key Responsibilities Act as the highest technical escalation point within the Service Desk, resolving complex … levels of the service desk Maintain exceptional customer service standards, particularly in high pressure or business critical situations Identify recurring issues and contribute to problem management, root cause analysis, and long-term fixes Strong emphasis on contribution to the improvement of processes, documentation, standards, and technical quality across ...

Service Desk Technician

Location
Greater London, England, United Kingdom
Service Desk Technician is responsible for delivering first-line IT support for all IT services and systems. Phone-based, they are responsible for management and escalation of all incoming service requests and incident tickets. In accordance with global Service Desk procedures, maintaining ownership through to resolution or confirmed handoff … Delivers support services in accordance with internal service level expectations and ensure that customer expectations are set and consistently met or exceeded Provides proactive management of incidents and service requests across all global queues for regional tickets Resolves issues at first contact when appropriate while escalating work requiring additional ...

Power Platform Engineer III - Hybrid

Hiring Organisation
Genesis10
Location
Richfield, Minnesota, United States
Employment Type
Permanent
Salary
USD Hourly
implement enterprise standards for Power Platform governance, including environment strategy, Data Loss Prevention (DLP) policies, and connector governance Establish and improve Application Lifecycle Management (ALM) practices using solutions, environment variables, and deployment pipelines Design, administer, and support SharePoint Online solutions, including site and information architecture Build integrations and administrative … building, and supporting production Power Apps and Power Automate solutions Demonstrated experience designing and implementing Power Platform governance (environment strategy, DLP policies, security, lifecycle management) Advanced experience integrating and automating Microsoft 365 services using Microsoft Graph, REST APIs, and PowerShell Proven ability to contribute to complex technical initiatives, troubleshoot ...

SRE Engineer

Location
Greater London, England, United Kingdom
driving reliability, performance, and operational excellence across Ricoh’s hybrid cloud and on‐prem environments. You will help shape SRE practices, support incident and problem management, embed automation, and ensure infrastructure operations meet the highest security and compliance standards, including ISO 27001. This is a hands‐on technical … knowledge of Azure and on‐prem infrastructure (IaaS, PaaS, networking, identity, storage) Hands‐on experience with infrastructure‐as‐code (Terraform, ARM/Bicep), configuration management (Ansible, PowerShell DSC), and CI/CD tooling (Azure DevOps, GitHub Actions) Experience with monitoring and observability stacks Solid understanding of OS fundamentals (Windows ...

Senior Cloud Engineer

Location
Egham, England, United Kingdom
maintaining the technical standards, architectures, and engineering practices that underpin the Cloud & Hosting platform. This includes driving automation through Infrastructure as Code (IaC), configuration management, and platform engineering principles to deliver secure, repeatable, compliant, and cost-effective infrastructure at scale. Working closely with Group Security, Global Networks, Enterprise Architecture … available, operationally resilient, and aligned to enterprise governance, security, and compliance requirements. The role also provides technical leadership across cloud networking, identity and access management, encryption, connectivity, observability, platform resilience, and operational excellence. As the senior engineer within the Cloud & Hosting domain, the role evaluates emerging technologies, defines ...

3rd Line IP Network Support Engineer | AspireCom | London, United Kingdom

Location
Greater London, England, United Kingdom
technologies. Diagnose routing, switching, wireless, and security-related issues. Implement network upgrades, maintenance activities, and infrastructure changes. Perform root cause analysis and contribute to problem management activities. Collaborate with customers, vendors, and internal technical teams to resolve incidents. Ensure infrastructure availability, performance, and operational resilience. Create and maintain … service improvement initiatives and operational best practices. Participate in out-of-hours support activities when required. Maintain compliance with operational processes, SLAs, and change management procedures. Required Qualifications & Skills Minimum 5 years of experience within a Service Desk, NOC, ISP, MSP, or SME networking environment. Strong hands-on experience ...

OT Engineer

Location
Glasgow, Scotland, United Kingdom
ownership of problems and requests as well as the ability to work in a pressurised environment. – Have a systematic, disciplined and analytical approach to problem solving with the ability to prioritise own workload within demanding schedules. – Have a full understanding of the roles for change control and acceptance testing …/large organisation – Have great technical knowledge, understanding and experience of systems and applications used in an operational technology environment – Experience of incident and problem management and implementing technical change using a change management process – Strong collaboration skills, with a demonstrated ability to work well as part ...

Product Manager – Financial Data

Hiring Organisation
Quant Capital
Location
London, United Kingdom
Salary
£ 45 K
Plus BonusQuant Capital is urgently looking for a Product Manager to join our high profile client.The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industryThe candidate should be adept at problem solving through innovation, making confident … Manager will:· Deliver service improvement initiatives to standardize and harden a Managed Services businessIncludes the technical infrastructure, application and Service deliveryDrive capacity and availability management initiativesSupport the sale of existing Managed Services Support the delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem ...

Data Analyst

Location
Biggin Hill, England, United Kingdom
Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Role Overview … business requirements, when ad hoc requests are made Troubleshooting and resolving data issues from a helpdesk and ensuring these are managed though our incident management processes Performing security tests and ensure system integrity to maintain a secure IT operating environment for the business Produce root cause analysis reports ...

Senior Technical Operations Engineer

Hiring Organisation
Oracle Corporation
Location
Belfast, Down, United Kingdom
Salary
£ 60 K
offerings. RESPONSIBILITIESInstall, monitor, maintain, support, and optimize all production server hardware and software.Provide technical support for complex technical issues which may include leading problem management cases and providing management status.Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … infrastructure as code tooling.Experience participating in or running incident bridges.Customer focus, with a passion for delighting customers.Experience in cloud technical support, operations, incident management is preferred, but not required.Demonstrate ability to quickly learn new technical disciplines and then train others.Only Oracle brings together the data, infrastructure, applications, and expertise ...

Senior Technical Operations Engineer

Location
Belfast City District, Northern Ireland, United Kingdom
RESPONSIBILITIES Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors … code tooling. Experience participating in or running incident bridges. Customer focus, with a passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability to quickly learn new technical disciplines and then train others. #J-18808-Ljbffr ...

Help Desk Specialist II

Hiring Organisation
NuAxis Innovations
Location
Washington, Washington DC, United States
Employment Type
Permanent
Salary
USD Annual
service ticket for every customer interaction regardless of the mode of communication (email, phone, fax, or walk-in) Provide infrastructure monitoring and critical events management support for MEMC. Proactively identify and escalate issues within WMATA's environments using existing processes and suite of enterprise monitoring tools within MEMC. Tier … Directory Resource Administrator (DRA) Systems Center Configuration Manager (SCCM) Cisco AnyConnect Citrix XenDesktop Junos Pulse NetScreen VPN BMC Remedy 7.5 or 8.1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service Level (SL) modules Experience: At least 2 years of current ...

Azure Cloud Infrastructure Engineer

Location
Southampton, England, United Kingdom
Southampton - onsite 2-3 days per month Salary: up to £52,000+ on-call + excellent benefits Skills: Azure IaaS, Azure subscriptions, Azure tenant management, Azure networking, storage, virtual machines, resource groups, governance, PowerShell, Azure Automation, Microsoft Entra ID, Conditional Access, Microsoft 365 We are looking to recruit … Azure infrastructure services including virtual machines, storage accounts, networking, DNS, web apps, application gateways and load balancing Support Azure governance, access control, security, cost management and operational best practice Act as a senior technical specialist across Azure and Microsoft cloud services Design, implement and support secure, scalable Azure cloud ...

Remote Problem Manager — RCA, PIR & CSI Lead

Location
United Kingdom
International is seeking an experienced Problem Manager for a remote, Outside IR35 role requiring active SC clearance. The role covers problem records, known errors, PIRs and service improvement across technical teams and stakeholders. You will own the Problem Management lifecycle, drive root cause analysis and ensure ...

Linux Infrastructure Engineer Fintech / Trading

Hiring Organisation
Quant Capital
Location
London, UK
Employment Type
Full-time
high profile client. Our client has recently been voted in the fintech 100 (best financial technology businesses). They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. They have offices globally (travel arranged for your benefit if wanted … solutions for networks, firewalls, servers and storage. The ideal candidate will have experience with the UNIX/Linux operating system and exposure to configuration management tools and cloud services. The client trades across Equities, Fixed Income, and FXOn a day to Day basis the Linux Engineer will: Ownership, maintenance ...