Problem Management Job Trends

Problem Management
UK

The table below provides summary statistics and salary benchmarking for jobs requiring Problem Management skills. It covers permanent job vacancies from the 6 months leading up to 5 January 2026, with comparisons to the same periods in the previous two years.

6 months to
5 Jan 2026
Same period 2025 Same period 2024
Rank 342 346 273
Rank change year-on-year +4 -73 +47
Permanent jobs citing Problem Management 336 416 619
As % of all permanent jobs in the UK 0.57% 0.77% 1.17%
As % of the Processes & Methodologies category 0.70% 0.85% 1.28%
Number of salaries quoted 245 249 471
10th Percentile £34,900 £31,250 £31,250
25th Percentile £40,000 £41,250 £37,500
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% +1.46%
75th Percentile £72,656 £63,750 £69,375
90th Percentile £100,000 £79,000 £88,750
UK excluding London median annual salary £55,000 £48,745 £47,500
% change year-on-year +12.83% +2.62% +5.56%

All Process & Methodology Skills
UK

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 48,249 48,920 48,231
As % of all permanent jobs advertised in the UK 81.52% 90.19% 90.95%
Number of salaries quoted 28,284 23,965 36,703
10th Percentile £28,500 £35,000 £31,250
25th Percentile £37,000 £45,000 £42,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -4.00%
75th Percentile £75,000 £80,000 £78,750
90th Percentile £95,000 £100,000 £97,500
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -4.55%

Problem Management
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing Problem Management relative to all permanent IT jobs advertised.

Problem Management job vacancy trend in the UK

Problem Management
Salary Trend

Salary distribution trend for jobs in the UK citing Problem Management.

Salary distribution trend for jobs in the UK citing Problem Management

Problem Management
Salary Histogram

Salary distribution for jobs citing Problem Management over the 6 months to 5 January 2026.

Salary histogram for Problem Management in the UK

Problem Management
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the UK over the 6 months to 5 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +10 298 £55,000 +4.76% 54
UK excluding London -7 195 £55,000 +12.83% 52
London +53 133 £62,000 +3.33% 24
Work from Home +16 109 £56,750 +8.10% 26
South East +20 66 £50,000 -3.85% 19
North of England -4 34 £70,000 +59.09% 9
East of England +22 33 £55,000 +4.76% 2
Midlands -9 30 £51,500 +0.49% 5
Scotland +13 26 £40,000 -20.00% 9
Yorkshire -7 22 £55,000 +22.22% 2
West Midlands +8 15 £52,000 -0.95% 3
East Midlands -20 15 £29,500 -13.24% 2
North West -4 8 £75,356 +71.26% 6
South West -14 7 £49,499 +19.27% 5
North East +4 4 £105,000 +255.93% 1
Wales +6 3 £56,000 - 3
Northern Ireland - 3 £52,000 - 2

Problem Management
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 40 (11.90%) SharePoint
2 37 (11.01%) Microsoft Exchange
3 9 (2.68%) Skype for Business
4 7 (2.08%) Anypoint
4 7 (2.08%) Confluence
5 4 (1.19%) Exchange Server 2003
6 3 (0.89%) IIS
7 1 (0.30%) Apache Airflow
7 1 (0.30%) Appian
7 1 (0.30%) NetWeaver
Applications
1 22 (6.55%) Microsoft Office
2 13 (3.87%) Microsoft Excel
3 2 (0.60%) Microsoft PowerPoint
Business Applications
1 17 (5.06%) Remedy ITSM
2 6 (1.79%) Shopify
3 3 (0.89%) Fidessa
3 3 (0.89%) Unit4 Business World
4 2 (0.60%) SAP S/4HANA
5 1 (0.30%) assyst
5 1 (0.30%) Carpe Diem
5 1 (0.30%) Elite 3E
5 1 (0.30%) SAP IBP
Cloud Services
1 108 (32.14%) Azure
2 80 (23.81%) Microsoft 365
3 40 (11.90%) AWS
4 31 (9.23%) Entra ID
5 21 (6.25%) OneDrive
6 12 (3.57%) Azure Sentinel
7 11 (3.27%) SaaS
8 10 (2.98%) GCP
8 10 (2.98%) Power Platform
9 9 (2.68%) Azure Monitor
10 7 (2.08%) Azure DevOps
10 7 (2.08%) Boomi
10 7 (2.08%) iPaaS
10 7 (2.08%) Workato
11 6 (1.79%) Power Automate
12 5 (1.49%) Serverless
13 4 (1.19%) Azure Event Grid
13 4 (1.19%) Azure Functions
13 4 (1.19%) Azure Storage
14 3 (0.89%) Microsoft Purview
Communications & Networking
1 44 (13.10%) WAN
2 43 (12.80%) LAN
3 40 (11.90%) SD-WAN
4 38 (11.31%) Firewall
5 32 (9.52%) Wireless
6 27 (8.04%) VPN
7 24 (7.14%) Wireshark
8 17 (5.06%) DHCP
9 16 (4.76%) DNS
10 13 (3.87%) Wi-Fi
11 11 (3.27%) Cisco Nexus
11 11 (3.27%) TCP/IP
12 9 (2.68%) Skype
13 8 (2.38%) VoIP
14 7 (2.08%) Unified Communications
15 6 (1.79%) Cisco IOS
16 5 (1.49%) Network Security
16 5 (1.49%) WAAS
17 4 (1.19%) SMTP
17 4 (1.19%) X.400
Database & Business Intelligence
1 14 (4.17%) SQL Server
2 9 (2.68%) DTS
2 9 (2.68%) MySQL
3 6 (1.79%) Relational Database
4 5 (1.49%) Power BI
5 4 (1.19%) Azure SQL Database
5 4 (1.19%) GIS
5 4 (1.19%) Oracle Database
5 4 (1.19%) Oracle Database 10g
6 2 (0.60%) BusinessObjects
6 2 (0.60%) PostgreSQL
7 1 (0.30%) Amazon Redshift
7 1 (0.30%) Data Warehouse
7 1 (0.30%) Metadata
7 1 (0.30%) SAP BW
7 1 (0.30%) SAP HANA
Development Applications
1 15 (4.46%) JIRA
2 6 (1.79%) GitLab
3 2 (0.60%) Sonatype Nexus
4 1 (0.30%) Browser DevTools
4 1 (0.30%) Git
General
1 179 (53.27%) Social Skills
2 91 (27.08%) Finance
3 61 (18.15%) Analytical Skills
4 51 (15.18%) Law
5 33 (9.82%) Telecoms
6 25 (7.44%) Retail
7 21 (6.25%) Legal
8 19 (5.65%) Banking
9 11 (3.27%) Manufacturing
10 10 (2.98%) Front Office
11 9 (2.68%) Games
11 9 (2.68%) Inclusion and Diversity
12 7 (2.08%) Presentation Skills
13 6 (1.79%) Influencing Skills
14 5 (1.49%) Organisational Skills
14 5 (1.49%) Public Sector
15 4 (1.19%) Back Office
15 4 (1.19%) Documentation Skills
15 4 (1.19%) Local Government
16 3 (0.89%) Advertising
Job Titles
1 60 (17.86%) Analyst
2 58 (17.26%) Support Engineer
3 38 (11.31%) Applications Support
4 34 (10.12%) Support Analyst
5 33 (9.82%) Lead
6 29 (8.63%) Applications Engineer
7 28 (8.33%) Senior
8 26 (7.74%) Network Engineer
9 25 (7.44%) Applications Support Engineer
9 25 (7.44%) IT Manager
10 24 (7.14%) Problem Manager
10 24 (7.14%) Service Manager
11 18 (5.36%) Infrastructure Engineer
11 18 (5.36%) IT Support
12 17 (5.06%) Consultant
13 14 (4.17%) 2nd Line Support
13 14 (4.17%) Incident Manager
13 14 (4.17%) Infrastructure Support
14 13 (3.87%) Developer
14 13 (3.87%) Service Analyst
Libraries, Frameworks & Software Standards
1 25 (7.44%) HTML
1 25 (7.44%) JSON
1 25 (7.44%) XML
2 21 (6.25%) CSS
3 10 (2.98%) REST
4 7 (2.08%) SOAP
5 6 (1.79%) .NET
5 6 (1.79%) Web Services
6 5 (1.49%) RESTful
7 4 (1.19%) WPF
8 3 (0.89%) FIX Protocol
9 2 (0.60%) OAuth
9 2 (0.60%) SAML
10 1 (0.30%) .NET Core
10 1 (0.30%) .NET Framework
10 1 (0.30%) 802.1X
10 1 (0.30%) Middleware
10 1 (0.30%) OpenID
10 1 (0.30%) SAP Basis
10 1 (0.30%) SAP Fiori
Miscellaneous
1 57 (16.96%) Management Information System
2 34 (10.12%) Onboarding
3 27 (8.04%) Data Centre
4 25 (7.44%) CMDB
5 18 (5.36%) Video Conferencing
6 9 (2.68%) Operational Technology
7 7 (2.08%) Security Posture
8 6 (1.79%) Cloud Native
8 6 (1.79%) Fat Client
8 6 (1.79%) Self-Motivation
8 6 (1.79%) Thin Client
8 6 (1.79%) Virtual Team
9 5 (1.49%) Data Protection Act
9 5 (1.49%) Enterprise Software
9 5 (1.49%) iPad
9 5 (1.49%) Low-Code
9 5 (1.49%) Mobile App
9 5 (1.49%) Replication
10 4 (1.19%) iPhone
10 4 (1.19%) Product Ownership
Operating Systems
1 83 (24.70%) Windows
2 39 (11.61%) Windows Server
3 27 (8.04%) Windows 10
4 21 (6.25%) Linux
5 14 (4.17%) Unix
6 12 (3.57%) Apple iOS
7 9 (2.68%) Windows Server 2008
8 7 (2.08%) Android
9 6 (1.79%) Mac OS
9 6 (1.79%) Solaris
10 5 (1.49%) Red Hat Enterprise Linux
11 4 (1.19%) Windows Server 2003
12 3 (0.89%) HPUX
13 1 (0.30%) Windows Server 2016
Processes & Methodologies
1 177 (52.68%) ITIL
2 120 (35.71%) Incident Management
3 106 (31.55%) ITSM
4 103 (30.65%) Service Management
5 97 (28.87%) Problem-Solving
6 91 (27.08%) Root Cause Analysis
7 88 (26.19%) Continuous Improvement
8 87 (25.89%) Change Management
9 74 (22.02%) Service Delivery
10 68 (20.24%) Customer Service
11 50 (14.88%) Stakeholder Management
12 44 (13.10%) Cybersecurity
13 41 (12.20%) Stakeholder Engagement
14 40 (11.90%) Asset Management
15 35 (10.42%) Coaching
16 34 (10.12%) Agile
17 32 (9.52%) Validation
18 31 (9.23%) Task Automation
19 30 (8.93%) DevOps
20 28 (8.33%) Mentoring
Programming Languages
1 43 (12.80%) SQL
2 32 (9.52%) PowerShell
3 25 (7.44%) JavaScript
4 23 (6.85%) Python
5 13 (3.87%) C#
6 9 (2.68%) Java
6 9 (2.68%) Shell Script
7 5 (1.49%) Bash
8 3 (0.89%) VBA
9 2 (0.60%) Bicep
10 1 (0.30%) Perl
10 1 (0.30%) T-SQL
10 1 (0.30%) VB.NET
Qualifications
1 36 (10.71%) Degree
2 24 (7.14%) CCNP
2 24 (7.14%) Cisco Certification
3 20 (5.95%) Azure Certification
3 20 (5.95%) ITIL Certification
4 17 (5.06%) Security Cleared
5 15 (4.46%) SC Cleared
6 14 (4.17%) AWS Certification
6 14 (4.17%) Microsoft Certification
7 13 (3.87%) Master's Degree
8 11 (3.27%) AWS Certified Solutions Architect
8 11 (3.27%) PMI Certification
8 11 (3.27%) PMP
9 9 (2.68%) Computer Science Degree
10 8 (2.38%) ITIL Foundation Certificate
11 5 (1.49%) CCNA
11 5 (1.49%) JNCIA
11 5 (1.49%) Network+ Certification
12 4 (1.19%) DV Cleared
13 3 (0.89%) A+ Certification
Quality Assurance & Compliance
1 68 (20.24%) SLA
2 35 (10.42%) QA
3 17 (5.06%) GDPR
4 16 (4.76%) ISO/IEC 27001
5 13 (3.87%) NIST
6 11 (3.27%) Cyber Essentials
7 7 (2.08%) GRC
8 5 (1.49%) Accessibility
8 5 (1.49%) PCI DSS
9 4 (1.19%) Cyber Essentials PLUS
9 4 (1.19%) Sarbanes-Oxley
10 3 (0.89%) COBIT
10 3 (0.89%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 1 (0.30%) Data Quality
11 1 (0.30%) NEBOSH
11 1 (0.30%) PMO
System Software
1 52 (15.48%) Active Directory
2 25 (7.44%) VMware Infrastructure
3 13 (3.87%) Firmware
4 10 (2.98%) Virtual Desktop
5 7 (2.08%) Docker
6 6 (1.79%) Hyper-V
7 4 (1.19%) BitLocker
7 4 (1.19%) Virtual Machines
8 2 (0.60%) VMware ESXi
8 2 (0.60%) VMware NSX
9 1 (0.30%) Veritas Cluster Server
Systems Management
1 33 (9.82%) Microsoft Intune
2 18 (5.36%) SCCM
3 9 (2.68%) Nagios
3 9 (2.68%) ZABBIX
4 8 (2.38%) Kubernetes
5 7 (2.08%) Ansible
6 5 (1.49%) Kibana
7 4 (1.19%) Grafana
7 4 (1.19%) Jamf Pro
8 3 (0.89%) Single Sign-On
9 2 (0.60%) Argo
9 2 (0.60%) Dell DRAC
9 2 (0.60%) Istio
9 2 (0.60%) Terraform
9 2 (0.60%) vCenter Server
9 2 (0.60%) VxRail
10 1 (0.30%) Active Directory Federation Services
10 1 (0.30%) CA Spectrum
10 1 (0.30%) CASB
10 1 (0.30%) QRadar
Vendors
1 105 (31.25%) Microsoft
2 64 (19.05%) Cisco
3 60 (17.86%) ServiceNow
4 40 (11.90%) SolarWinds
5 32 (9.52%) VMware
6 31 (9.23%) Meraki
7 26 (7.74%) CheckPoint
7 26 (7.74%) Palo Alto
8 21 (6.25%) BMC
9 18 (5.36%) Remedy
10 14 (4.17%) Fortinet
10 14 (4.17%) Oracle
11 13 (3.87%) Citrix
12 12 (3.57%) Apple
13 10 (2.98%) Red Hat
13 10 (2.98%) SAP
14 9 (2.68%) Darktrace
14 9 (2.68%) Dell
14 9 (2.68%) Google
14 9 (2.68%) Tanium