351 to 375 of 378 Permanent Problem Management Jobs

with Azure DevOps, GitHub, and CI/CD. Experience with Azure Lighthouse and Microsoft Partner Center. Experience leading complex incidents, root cause analysis, and problem management. Strong understanding of ITIL-aligned Incident, Problem, Change, and Service Management. Experience mentoring and supporting Level 1 and Level 2 engineers. Strong … customer-facing and stakeholder management skills. Ability to manage multiple customer environments and competing priorities. Strong technical documentation and problem-solving skills. Willingness to participate in a 24x7 on-call rota. What You Will Do Act as the senior technical escalation point for complex Azure incidents and service ...

storage, secrets, CI/CD and observability. Translate security, assurance and accreditation requirements into automated, auditable platform controls. Establish service ownership, SLOs, incident response, problem management and resilience practices. Partner with Security, Product and Delivery teams to balance assurance requirements with delivery velocity. Provide technical leadership, set engineering … urgent operational environment. Technology Stack You will work across: Kubernetes: K3s, RKE2 and OpenShift Infrastructure as code: Terraform, Pulumi or comparable IaC tooling Configuration management: Ansible or equivalent Linux administration: Ubuntu and RHEL Bare-metal provisioning: PXE, MAAS, IPMI/Redfish or similar technologies Container tooling: Docker, containerd ...

resolve incidents, maintain service stability and drive improvements across ITIL processes. You will report on performance against KPIs, coach staff, and ensure proactive problem management while collaborating with cross-functional teams in a fast-paced environment. #J-18808-Ljbffr ...

data centre sites. The role demands leadership of technical and facilities teams and strong governance across budgets and SLAs. You will drive incident/problem management, vendor relationships and ISO/Health & Safety compliance, ensuring SOPs, MOPs and EOPs are followed to the highest standards. #J-18808-Ljbffr ...

ensure high-quality service. You will troubleshoot LAN/WAN issues, work with devices from Palo Alto, Cisco and Juniper, and contribute to problem management and release activities. On-call duties are required one week in four. #J-18808-Ljbffr ...

project meetings to address challenges and drive milestonesRepresent the network team as a technical leader and provide direction and insight for projects, discovery, and problem managementImprove the reliability and efficiency of network operations and practicesDrive capacity planning, forecasting, and create plans for growthEvaluate technologies for scale, security, and maintainabilitySupport ...

systems and resolve incidents in line with agreed SLAs Test, validate and document changes to ensure safe and controlled deployments, in line with change management processes Contribute to the successful delivery of technical projects by implementing infrastructure changes, supporting new platform deployments and acting as a technical … identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Role You will bring a strong blend of hands‐on technical experience, problem‐solving capability, and a passion for modern infrastructure and cloud‐native technologies. You'll thrive in a role that spans traditional datacentre environments, public ...

internal and external customers. You will drive AI-Ops adoption, automation, observability and incident response. You will own end-to-end incident and problem management, coach team leads, ensure RCAs and post-mortems are completed, and balance priorities across engineering, security and business needs. #J-18808-Ljbffr ...

applications. You will help maintain high availability, resilience and security while driving improvements across front and back‐office platforms. The role involves incident resolution, problem management, platform upgrades and service transition, with emphasis on automation, monitoring and stakeholder collaboration across technology and business teams. #J-18808-Ljbffr ...

solution standards (Rhenus “Core”). Challenge the stakeholders to accept configurable solutions. Analyse and resolve reported incidents and initiate actions to prevent re-occurrence (problem management). Support Go Live migration and hand-over to the support organization. Document solutions and ways-of-working. Reporting and consultancy tasks ...

/OS: Foundational support experience with z/OS, batch processing, and core infrastructure services. ITSM tools: Experience with ServiceNow or Jira Service Management and Incident, Change, and Problem Management. SRE expertise: Experience supporting cloud platforms with a focus on reliability, performance, and automation. High availability & disaster recovery ...

Service Assurance team, other internal teams and third parties to coordinate outages, changes and service activity, and to support effective change control and problem management. Represent the service desk in internal meetings, acting as a key point of contact and building strong working relationships with senior management … service improvement. Requirements Essential Experience working within a Managed Services Provider (MSP) or Managed Security Services Provider (MSSP) environment. Proven people or line management experience in a global environment, with strong coaching and leadership capability. Technical experience to at least second-line support level, supported by excellent troubleshooting skills. ...

encrypting sensitive data in transit, and ensuring compliance with data protection regulations (e.g. GDPR). Personal Characteristics Excellent communication and interpersonal skills. Effective stakeholder management skills to ensure colleagues are positively engaged and consulted (when required). Excellent organisational and prioritisation skills. Strong analytical and problem-solving skills. … passion for learning and coaching best practices. Ability to concisely specify requirements across all departments. A structured and analytical approach to troubleshooting and problem management. Aptitude to learn and develop both self and colleagues. Technical skills Demonstrable hands-on development experience using MS Power Platform. 3+ years' experience ...

encrypting sensitive data in transit, and ensuring compliance with data protection regulations (e.g. GDPR). Personal Characteristics Excellent communication and interpersonal skills. Effective stakeholder management skills to ensure colleagues are positively engaged and consulted (when required). Excellent organisational and prioritisation skills. Strong analytical and problem-solving skills. … passion for learning and coaching best practices. Ability to concisely specify requirements across all departments. A structured and analytical approach to troubleshooting and problem management. Aptitude to learn and develop both self and colleagues. Technical skills Demonstrable hands-on development experience using MS Power Platform. 3+ years’ experience ...

running Major Incidents across the business that affect our trading platform Manage and take ownership of Incidents, and defects across the platforms. Engaging with Management & Stakeholders. Leading the root cause analysis and creation of incident post-mortems off the back of service restoration. Accountable for proactively managing and prioritising … Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach with ability to be flexible with ...

D365 platform. The role would suit someone who has experience supporting D365 and has had some exposure to product updates, enhancements or change management . You don't need to be an expert in every aspect of D365 as training and development will be provided. Working closely with business … will help ensure D365 continues to deliver value across the organisation. The Role Provide advanced application support for Microsoft Dynamics 365, including incident and problem management. Work with users and business stakeholders to understand requirements and identify improvements. Support the management of the D365 backlog, enhancements and product ...

Operations Analyst to join our dynamic team supporting the EET APS Domain Operations group. The ideal candidate will have strong experience in major incident management, ITIL processes, and enterprise triage facilitation, and a proven ability to restore services quickly and communicate concise updates to senior leadership. Responsibilities: Lead triage … portfolio and drive timely service restoration. Facilitate cross-functional bridge calls with multiple support teams and senior leadership. Open, manage, and track Incident and Problem tickets in ITSM platforms. Own production issues end to end and coordinate remediation plans and risk management. Review and improve knowledge content for technical ...

compliance and security standards: Familiarity with PCI DSS and other relevant security frameworks to ensure the infrastructure meets regulatory requirements and best practices.* Strong problem-solving collaboration and incident management capabilities.* Knowledge in network technologies such as TCP/UDP, IPv4/IPv6, Wireless, BGP, VPN, L2 switching … Scrum or Kanban, to support collaborative development and iterative delivery.* Experience with Jira* Good working knowledge of ITIL processes such as changes, incident, and problem management.**Why Edenred PayTech?**We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit ...

toolsIdentity issues for escalation and communication, and provide solutions to the business and technology stakeholdersAnalyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructureRequired qualifications, capabilities, and skillsExperience or equivalent expertise troubleshooting, resolving … maintaining information technology servicesKnowledge of front office trading applications and Equities marketsExperience in Incident and Problem managementExperience in using Unix commandsStrong communication skills to translate technical language into meaningful business impact statementsWorking knowledge in one or more general purpose programming languages (Unix Shell, Python) plus an interest in learning ...

work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountability**Key Responsibilities****Linux Systems Administration*** Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux … access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services.* Automate repeatable administration using shell scripting and configuration-management or orchestration tooling.* Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues.* Maintain build standards, technical documentation, operational ...

continuous improvement of team documentation, knowledge bases and operational processes. Highlight recurring customer issues, product gaps and service deficiencies to Service Delivery, Product Management and Engineering teams to drive product and platform improvements. Lead and support operational readiness activities for new customer onboarding, product launches, platform enhancements and custom … minimise customer impact and ensure service stability. Identify opportunities to improve service reliability, operational efficiency and supportability through automation, process improvement and proactive problem management. Mentor and support less experienced team members through knowledge sharing, coaching and technical guidance. Maintain professional development through ongoing training and relevant industry certifications. ...

. Demonstrated ability to troubleshoot NAV-specific errors (posting issues, table locks, item ledger entries, dimension conflicts, etc.). Strong documentation, communication, and stakeholder management skills. Desirable: Experience working with Jet Reports, SSRS, or Power BI for NAV reporting. Familiarity with integration tools/APIs for connecting … party systems (EDI, eCommerce platforms, etc.). Exposure to Business Central (AL development) as a future upgrade path. ITIL awareness for structured incident and problem management. Development Path While this role is focused on NAV 2017 support and optimisation, the successful candidate will also be supported to expand into ...

distributed environments. Build networks that keep organisations connected and secure. Apply now! Key Responsibilities Manage day-to-day tickets including Incident, Service Request, and Problem Management. Act as an escalation point for complex, high-priority customer incidents. Troubleshoot and resolve advanced routing, switching, and security issues. Perform system analysis … driving licence and willingness to travel occasionally for projects. Familiarity with SolarWinds or other SNMP-based NMS platforms. Experience with Microsoft Azure and identity management solutions. Background delivering Cisco projects from design to deployment. Benefits A remote-first role with occasional travel for projects or on-site support. Opportunity ...

wider team members.Drive data strategy, architecture, governance and data quality to enable trusted, accessible information.Own service performance, governance, risk, information security, change, incident and problem management.Manage technology suppliers, service levels, budgets and commercial performance.Drive continual service improvement, automation and standardisation to improve efficiency, resilience and user experience.Ensure effective business … delivering service improvement and measurable business outcomes.Experience managing senior stakeholders and translating business needs into practical technology solutions.Strong knowledge of ITIL-aligned service management, including demand, change, incident and problem management.Experience across enterprise applications, data platforms and technology architecture.Understanding of information security, risk, business continuity and supplier management.Strong ...

device management. Windows infrastructure and desktop support. VMware/VDI environments. Networking and troubleshooting. Firewall and switch administration. Backup technologies. Infrastructure troubleshooting and problem management. Experience with Palo Alto, Juniper, Veeam, NinjaOne and Autopilot would be highly advantageous. You don't need to be an expert in every technology … infrastructure engineer. Desirable ITIL knowledge or certification. Familiarity with ISO 27001. Previous experience working within a regulated environment. Strong understanding of incident, problem and change management. Experience working within formal change-control processes. Experience contributing to infrastructure transformation projects. The Environment The organisation operates within a regulated environment ...