Enterprise Applications Support Manager
- Hiring Organisation
- Tirehub Llc
- Location
- Atlanta, Georgia, United States
- Employment Type
- Permanent
- Salary
- USD Annual
improving reliability. Partners with architects and technical leads in Level 2 and Level 3 issue analysis and resolution. Ensures stability, performance, and continuous improvement of enterprise applications and their integrations. Serves as subject matter expert on application performance, availability, and monitoring. Acts as key point of contact … . Collaborates with technical leads to manage platform technical debt and code quality. Establishes and enforces standards of excellence for technical support operations. Automation & Process Improvement Drives automation initiatives to reduce manual intervention and increase efficiency. Creates and maintains standard operating procedures (SOPs) for support teams. Enhances knowledge ...