2,476 to 2,500 of 2,834 Permanent Process Improvement Jobs

team based across London and Budapest. Youll help us understand how well our customer support experience is working, identify the biggest opportunities for improvement, and shape the path towards greater automation. This is an analytical Data Science role with a strong product focus. Youll use customer, conversational and operational … data-driven understanding of customer support quality across human and automated channels. Design metrics that reflect meaningful customer outcomes, including resolution quality, customer effort, process adherence, consistency, fairness, durability of resolution and cost effectiveness. Identify the root causes of issues by combining machine learning, statistical methods and domain expertise ...

team based across London and Budapest. You'll help us understand how well our customer support experience is working, identify the biggest opportunities for improvement, and shape the path towards greater automation. This is an analytical Data Science role with a strong product focus. You'll use customer, conversational … data-driven understanding of customer support quality across human and automated channels. Design metrics that reflect meaningful customer outcomes, including resolution quality, customer effort, process adherence, consistency, fairness, durability of resolution and cost effectiveness. Identify the root causes of issues by combining machine learning, statistical methods and domain expertise ...

value and enabler of success in the business. Managers Leads (Team/Project) Subject matter Experts (SME) Quality Assurance Lead Business Process Manager People Team (for talent development, competency alignment, and workforce planning) How will you make an impact to the Business? Curate comprehensive lists of internal and external … Analyze post-training feedback and reflect the learnings in future programs. Collaborate with leaders to customize training supporting key initiatives like sales growth or process improvements. Foster a learning culture that reduces turnover, speeds onboarding, and enhances team retention. Generate insightful reports on training outcomes to guide leadership decisions ...

Technology Solutions to shape strategy, resource allocation, and performance outcomes. Drive financial transformation, ensuring transparency, accountability, and delivery against targets. Identify and execute margin improvement opportunities, including pricing, portfolio mix, and commercial performance. Oversee cash management, working capital, and investment appraisals to maximize financial returns. Operational LeadershipLead operational transformation … Oversee the operating model, ensuring resources, processes, and structures are aligned with strategic priorities. Drive cost optimization initiatives, including workforce efficiency, vendor management, and process improvements. Implement KPIs, dashboards, and operational performance frameworks to enhance execution and accountability. Champion digital tools and automation to improve both financial and operational ...

working across modern and legacy technology stacks. You will play a key role in developing scalable applications, improving existing systems, and contributing to continuous improvement initiatives across the wider technology function. Key Responsibilities Software Development & Delivery Design, develop, test, and maintain high-quality software solutions using agreed technologies … Sessions Retrospectives Collaborate closely with Developers, Testers, Product Owners, and other stakeholders. Share knowledge, best practices, and technical expertise with colleagues. Contribute to continuous improvement initiatives across the development team. Security, Compliance & Governance Apply secure development principles and follow industry best practices to protect systems, applications, and data. Adhere ...

Management, Banking and Settlements, and Reporting. Review and validate solution designs, enhancements, and configuration recommendations. Support customers through Workday releases, optimisation initiatives, and business process improvements. Drive solution quality and adherence to Workday best practices. Team Leadership & OperationsLead, mentor, and develop a team of Workday Financials consultants. Manage resource … planning, utilisation, forecasting, and workload allocation. Promote knowledge sharing, continuous improvement, and a high-performance culture. Support recruitment, onboarding, performance management, and career development activities. Business DevelopmentSupport account growth opportunities within existing customers. Contribute to proposals, Statements of Work (SOWs), estimations, and solution discussions. Collaborate with sales and account ...

with CRM, ticketing and line-of business systems Knowledge of the Microsoft Modern Work and Dynamics ecosystems, especially Teams and the Power Platform. Business Process Automation including integrations to 3rd party systems Experience of Luware or Zoom Contact Centre solutions Microsoft Teams Phone, AudioCodes and SBC/telephony integration … escalation for project engineers Track team performance, monitor individual and team goals, conduct regular one-to-ones and provide constructive feedback to drive continuous improvement, ensuring team members accurately record their activity in a timely manner Identify skill gaps within the team and work with the Director of Modern ...

optimum production asset availability and minimising downtime across site. You will respond promptly to breakdowns, carry out planned preventative maintenance (PPM), and support continuous improvement initiatives. Key responsibilities include: Maintaining plant performance to agreed targets (aiming for 100% availability) Diagnosing faults, including PLC fault finding Completing planned maintenance … prioritising breakdowns and work orders Supporting production teams to optimise line efficiency Assisting with machine operation training where required Completing maintenance projects, modifications, and process improvements Managing spare parts, documentation, and contractor activities Promoting high standards of safety, hygiene, and quality across site Encouraging teamwork and open communication between ...

data protection compliance programme, including GDPR, UK DPA, CCPA/CPRA and other global emerging privacy frameworks. Contribute to cross-functional programs, controls, and process improvements that support global regulatory compliance and scalability. Conduct research and help scope emerging privacy requirements in other markets, escalating legal questions to supervising … partnership with supervising counsel and external DPO. Identify opportunities to streamline existing processes, reduce operational friction and enhance documentation quality and consistency. Drive process improvements to enhance scalability and operational consistency across the privacy programme. Advise on the Compliant Use of AI Contribute to data protection compliance process ...

consistently met. Working closely with the Client Pension Manager, you'll oversee team performance, support new client implementations, manage workload planning and drive continuous improvement initiatives across the function. Key Responsibilities Lead, coach and develop a team of pension administration professionals. Manage departmental KPIs, productivity measures and service level … agreements. Schedule and allocate workloads to ensure efficient service delivery. Monitor quality standards and identify opportunities for process improvement. Act as the first point of escalation for client concerns and operational issues. Produce management reporting and operational performance insights. Support recruitment, onboarding and development of new team members. Ensure ...

security challenges. By staying current with industry best practices, policies, and procedures, you will contribute to maintaining a secure digital environment and driving continuous improvement in the firm. Job responsibilities Execute and influence the design of comprehensive security strategies, policies, and procedures to enhance threat detection capabilities and protect … Evaluate and enhance the organization's security posture by staying current with industry trends, emerging on-chain threats, and regulatory requirements, driving innovation and process improvements Required qualifications, capabilities, and skills Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines 5+ years of experience in cybersecurity ...

businesses and countries into Workday with all the specifics this entails (data collection, EIB, change management). Support post-implementation optimisation and continuous improvement initiatives. Troubleshoot system issues and provide user support where required. Application Management Services (AMS) Interface & Ticket Management Act as the primary liaison between the business … support system adoption and project delivery. General HR & Business Support Provide support on ad-hoc and minor HR projects as required. Contribute to process improvements and efficiency initiatives across HR. Explore how AI tools can support the HR function by improving efficiency, reducing manual administration, enhancing data insight ...

resolve issues: Monitor effectiveness of financial crime processes, identify control gaps, and support audit findings, remediation, and risk mitigation efforts.Drive innovation & AI enablement: Identify process improvements and support adoption of AI-driven solutions (e.g., monitoring, screening, risk scoring) while managing governance risks like bias and explainability.Lead stakeholder engagement: Collaborate … cross-functionally, align advisory and delivery teams, and communicate risks, impacts, and strategies clearly to senior stakeholders.Champion continuous improvement: Build financial crime expertise, share best practices, and foster a high-performing, collaborative, and client-focused culture.What you'll bringMinimum of 5 years' experience in regulatory compliance and operational roles ...

Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with … systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved ...

contribute to architecture discussions. Build tools and integrate systems to enhance operational efficiency, reliability, and scalability of products across the business. Contribute to process improvements, focusing on continuous integration, delivery, and deployment to ensure a smooth and stable development pipeline. Participate in code reviews, share feedback constructively, and help … fostering a collaborative and innovative environment. Stay updated with the latest trends and technologies in software engineering, payments, and fintech, proactively identifying opportunities for improvement and innovation. Assist in troubleshooting complex issues related to our systems, providing timely resolutions to ensure uninterrupted service for our customers. Help define ...

helping to improve and modernise its finance systems, processes and reporting. This is a hands-on role combining financial systems expertise, technical accounting and process improvement. You will identify inefficiencies, recommend practical solutions and lead the implementation of changes that improve automation, strengthen controls and make … Dynamics), CRM systems and Excel to resolve issues and streamline processes. Improving expenses and procurement processes, including updating procedures, templates and guidance. Coordinating improvement projects and engaging with finance and non-finance stakeholders. Supporting senior finance leadership with the coordination of finance workstreams and delivery of wider priorities. ...

helping to improve and modernise its finance systems, processes and reporting. This is a hands-on role combining financial systems expertise, technical accounting and process improvement. You will identify inefficiencies, recommend practical solutions and lead the implementation of changes that improve automation, strengthen controls and make … Dynamics), CRM systems and Excel to resolve issues and streamline processes. Improving expenses and procurement processes, including updating procedures, templates and guidance. Coordinating improvement projects and engaging with finance and non-finance stakeholders. Supporting senior finance leadership with the coordination of finance workstreams and delivery of wider priorities. ...

helping to improve and modernise its finance systems, processes and reporting. This is a hands-on role combining financial systems expertise, technical accounting and process improvement. You will identify inefficiencies, recommend practical solutions and lead the implementation of changes that improve automation, strengthen controls and make … Dynamics), CRM systems and Excel to resolve issues and streamline processes. Improving expenses and procurement processes, including updating procedures, templates and guidance. Coordinating improvement projects and engaging with finance and non-finance stakeholders. Supporting senior finance leadership with the coordination of finance workstreams and delivery of wider priorities. ...

helping to improve and modernise its finance systems, processes and reporting. This is a hands-on role combining financial systems expertise, technical accounting and process improvement. You will identify inefficiencies, recommend practical solutions and lead the implementation of changes that improve automation, strengthen controls and make … Dynamics), CRM systems and Excel to resolve issues and streamline processes. Improving expenses and procurement processes, including updating procedures, templates and guidance. Coordinating improvement projects and engaging with finance and non-finance stakeholders. Supporting senior finance leadership with the coordination of finance workstreams and delivery of wider priorities. ...

Management, Banking and Settlements, and Reporting. Review and validate solution designs, enhancements, and configuration recommendations. Support customers through Workday releases, optimisation initiatives, and business process improvements. Drive solution quality and adherence to Workday best practices. Team Leadership & Operations Lead, mentor, and develop a team of Workday Financials consultants. Manage … resource planning, utilisation, forecasting, and workload allocation. Promote knowledge sharing, continuous improvement, and a high-performance culture. Support recruitment, onboarding, performance management, and career development activities. Business Development Support account growth opportunities within existing customers. Contribute to proposals, Statements of Work (SOWs), estimations, and solution discussions. Collaborate with sales ...

that is investing heavily in its internal capabilities. You will work closely with Finance, Technology and Operations stakeholders to enhance Workday Financials functionality, drive process improvements and support future projects across the Workday ecosystem. Key Responsibilities Configure, maintain and enhance Workday Financials modules. Support day-to-day administration … functionality deployments. Create and maintain reports, dashboards and analytics within Workday. Investigate and resolve functional issues and user queries. Participate in system improvement projects and Workday-related initiatives. Produce and maintain system documentation, procedures and training materials. Collaborate with external partners and internal stakeholders to ensure successful delivery ...

develop insightful reports, dashboards, and visualizations to provide actionable insights to staff, stakeholders, and service users. To identify trends, anomalies, and areas for improvement based on data analysis. To monitor Contractual Performance Indicators (CPIs) ensuring compliance with Service level Agreements (SLAs) and to highlight performance fluctuations and concerns. Select … them understand potential conclusions and opportunities. Present confidently on your findings, suggesting next steps for the service. Translate data findings into actionable recommendations for process improvements. Provide strategic insights to enhance decision-making related to parking policies, enforcement strategies, and resource allocation. Consider air quality and road safety implications ...

supporting new use cases, including real-time personalisation, predictive journeys and AI-driven decisioning. Maintaining audience catalogues and related documentation. Identifying and recommending process improvements. Promoting customer-first thinking in audience and journey design. Experience of working with Adobe Audience Manager, Adobe Experience Platform/CDP, Adobe Journey Orchestration … based data, and identity resolution. Ability to write, or work collaboratively on, SQL, scripting, or segmentation logic. Experience of using testing, optimisation, and continuous improvement to enhance campaign performance. Awareness of GDPR and data privacy requirements within a customer-focused environment. You might know us as a supermarket, technology ...

Senior Business Analyst within complex change, transformation, or enterprise-wide programmes. Strong experience gathering, documenting, and managing business and functional requirements. Excellent business process mapping, analysis, and documentation skills. Experience facilitating workshops and engaging with stakeholders at all levels, including senior leadership. Strong understanding of Agile, Waterfall, or hybrid … delivery methodologies. Proven experience delivering system integration projects , working across multiple platforms and applications to ensure seamless data flow and business process alignment. Experience with B2B integrations , including the exchange of data between suppliers, customers, and third-party partners via APIs, middleware, or other integration technologies. Ability to bridge ...

integrates across critical business functions. Working alongside high-calibre engineers and engaged business partners, you will own technical outcomes at scale and drive meaningful improvement across applications platforms.**Responsibilities*** Lead the design and development of application systems and software, ensuring solutions align with the overall architecture blueprint and meet … evolving business requirements.* Partner with multiple management teams to define system enhancements that support the deployment of new products and process improvements.* Resolve high-impact technical problems by conducting in-depth analysis of complex business processes, system workflows, and industry standards.* Develop and enforce standards for coding, testing, debugging ...