produce accurate and meaningful management information Identify opportunities to increase productivity, reduce costs, and add value to branch/hub service delivery through data analysis, best practice, and continuous improvement Lead processimprovement initiatives, with a focus on MCM/Total Mobile and supporting systems such as ME3 and MSP Ensure adherence to standard operating procedures across … MCM/Total Mobile across all business areas; act as MCM 'Super User' for the region Manage contract set-up and mobilisation Produce reports to identify performance trends and improvement opportunities Line manage two members of staff Cultivate strong working relationships with clients, service users, and local communities Manage client expectations, attend meetings as required, and support business development … leading to a high level of literacy and numeracy Strong analytical skills with experience in interpreting data and producing actionable insights Experience in the above duties Experience in business process mapping and re-engineering Proven track record in managing and implementing operational change Project management experience, including planning, delivery, and stakeholder coordination Experience in training and upskilling staff, particularly More ❯
will report to the Operations Manager and will assist in developing and maintaining operational controls and processes in place for running the business applications in-life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work … and implement effective operations across the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such … as Excel or PowerBI, to identify trends and opportunities for both system optimisation and improvement in operational performance Continuous Improvement - Operations process optimisation Proactively identify opportunities for processimprovement Define problem statements, objectives and requirements Analyse options and support in providing recommendations Drive the delivery of small Improvement initiatives Process Documentation Documentation of More ❯
who will combine traditional Agile facilitation expertise with strong technical automation capabilities and analytical delivery management skills. This role will expand beyond conventional scrum mastery to encompass project analysis, process automation, and comprehensive delivery oversight across multiple parallel initiatives. Position Responsibilities: Facilitate the sizing of stories during planning sprints, backlog grooming, and sprint planning sessions for 1-2 teams … automate routine tasks, and improve operational efficiency Leverage SQL skills to extract, transform, and analyze data from various sources to support decision-making and automated reporting Identify opportunities for processimprovement and implement automated solutions that reduce manual effort and increase accuracy Collaborate with business teams to integrate automation solutions into existing processes and workflows Use collaborative engagement … techniques enhanced by data-driven insights Effectively facilitate retrospectives with focus on both processimprovement and automation opportunities Look for opportunities to teach and mentor teams on both Agile practices and automation capabilities Participate in setting best practices for delivery management and process automation Generate communication, process, and educational plans for change management, incorporating automated notification More ❯
who will combine traditional Agile facilitation expertise with strong technical automation capabilities and analytical delivery management skills. This role will expand beyond conventional scrum mastery to encompass project analysis, process automation, and comprehensive delivery oversight across multiple parallel initiatives. Position Responsibilities: Facilitate the sizing of stories during planning sprints, backlog grooming, and sprint planning sessions for 1-2 teams … automate routine tasks, and improve operational efficiency Leverage SQL skills to extract, transform, and analyze data from various sources to support decision-making and automated reporting Identify opportunities for processimprovement and implement automated solutions that reduce manual effort and increase accuracy Collaborate with business teams to integrate automation solutions into existing processes and workflows Use collaborative engagement … techniques enhanced by data-driven insights Effectively facilitate retrospectives with focus on both processimprovement and automation opportunities Look for opportunities to teach and mentor teams on both Agile practices and automation capabilities Participate in setting best practices for delivery management and process automation Generate communication, process, and educational plans for change management, incorporating automated notification More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary Are you ready to lead change and make a real impact across the NHS? Do you thrive in a fast-paced environment where collaboration, innovation and improvement are at the heart of everything you do? We're looking for an experienced and passionate Optimisation Manager to join our Workforce Services Directorate, on our Electronic Staff Record (ESR … scheme o Access to a wide range of benefits and high street discounts! Main duties of the job As Optimisation Manager, you'll lead the delivery of change and improvement projects across the Workforce Services Directorate. You'll work closely with NHS teams, clients, and suppliers to design and implement new processes, onboard new clients, and manage service transitions. … stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point of contact for process change, ensuring readiness More ❯
service delivery challenges and maintain established performance objectives • Incident Response: Lead operational event identification, escalation protocols, and after-action reporting for volume spikes, system outages, and other service disruptions • ProcessImprovement: Drive continuous improvement initiatives focusing on First Contact Resolution enhancement, call deflection strategies, and customer experience optimization Required Qualifications: • Experience: Minimum three (3) years of IT … needed • After-Action Reporting: Provide government with an "after action" report within one business day of the end of an operational event, including the specific content of the report ProcessImprovement and Innovation • FCR Enhancement: Drive continuous improvement initiatives focusing on First Contact Resolution enhancement, call deflection strategies, and customer experience optimization • Technology Integration: Support onboarding of More ❯
Business Process Re-Engineering Specialist - Senior Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB). We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its … clients a tailored solution around Program & Project Management, Strategic Planning, and IT Services. Position Description: ThinkTek is seeking a Senior Business Process Re-Engineering (BPR) Specialist to support enterprise transformation initiatives for our Federal Government clients. The selected candidate will bring proven expertise in organizational redesign, processimprovement, and future-state business modeling. The role requires strong … deep knowledge of BPMN 2.0, and the ability to translate business transformation strategies into actionable procedures and workflows. Responsibilities: Lead and facilitate workshops to capture business needs and deliver processimprovement products. Apply business process re-engineering techniques using BPMN 2.0 standards. Drive organizational transformation leveraging Lean Six Sigma (LSS), Agile, or other redesign methodologies. Convert future More ❯
truly global brand are seeking experienced Business Architect to assist in there Digital transformation across all platforms. The role holder will provide proactive proposals to the business for continuous improvement and innovation or cost optimisation, ensure correct security and IT policies are in place to minimise business risks and manage cost down by simplifying the IT landscape - reducing the … the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for processimprovement requests. Help define business requirements for new initiatives and gather current business requirements and … user perspective for processimprovement design. Identify integration opportunities for business system management applications and other applicable interdependent technology assets to maximize their capabilities to drive process efficiency, effectiveness and/or affordability. Provide expertise on systems integrations and potential issues/bottlenecks. Drive cross functional process alignment, manage and provide guidance on BPM technology tools More ❯
modules (GL, AP, AR, Billing, Asset Management) and Oracle Transactional Business Intelligence (OTBI). Data Analysis: Proven ability to transform complex datasets into strategic business insights and comprehensive reports. ProcessImprovement: Demonstrated track record of processimprovement through innovation and creativity. Communication: Strong verbal and written communication skills, with the ability to convey complex solutions to More ❯
Newcastle, Staffordshire, West Midlands, United Kingdom
Biocomposites
for manufacturing medical/pharma devices, ensuring they meet quality, safety, and regulatory standards. They will collaborate with various teams to integrate automation solutions, troubleshoot issues, and drive continuous improvement in production processes. They will also liaise with suppliers of automated solutions and manage finding the appropriate solutions. Duties & Responsibilities Designing and implementing automated systems, including robotics, PLCs, HMIs … and validation of automated equipment, ensuring it meets internal quality systems and regulatory requirements. Working closely with design, quality, and manufacturing teams to align automation solutions with product and process needs. Creating and maintaining comprehensive documentation, including URS, FAT/SAT IQ/OQ/PQ protocols, equipment qualifications, and risk assessments. Providing technical support to resolve issues with … automated systems and offering guidance to production teams. Identifying and implementing opportunities to improve safety, quality, and efficiency in manufacturing processes through automation. Implement Continuous Improvement (CI) initiatives, driving Lean Manufacturing, Six Sigma, and automation strategies to enhance productivity and reduce costs. Staying current with new automation technologies and regulatory requirements. Provide solutions for processimprovement working More ❯
to bridge the gap between business needs and technical solutions. This role will involve working closely with stakeholders, identifying business objectives, and leveraging data-driven insights to drive continuous improvement and successful solution delivery. The ideal candidate is a critical thinker, detail-oriented, and has strong technical acumen in data analysis, visualization, and business process design. Key Responsibilities … stakeholders to gather and document business requirements, user stories, and technical specifications. Analyze complex data sets and deliver actionable insights using statistical analysis, data mining, and predictive modeling. Facilitate processimprovement initiatives and provide recommendations for optimizing business processes. Design, develop, and maintain reports, dashboards, and data visualizations using BI tools such as Power BI, Tableau, or similar … Development Life Cycle) and Agile methodologies. Certifications (Preferred): CBAP (Certified Business Analysis Professional) PMI-PBA (Professional in Business Analysis) Tableau or Power BI Certification Six Sigma Green Belt (for processimprovement) Soft Skills: Excellent analytical and problem-solving skills. Strong communication and stakeholder management abilities. Attention to detail and commitment to delivering high-quality solutions. Ability to work More ❯
complex, high-value transactions across our corporate and banking and finance matters, as an extension of our legal and support teams, dealing with activities that are best performed by process-centric specialists utilising legal technology tools, including AI for enhanced matter support and delivery. You will be both client and business facing and will play a pivotal role in … technology, and new ways of working. Key Responsibilities Team Management Supervise a team of legal professionals on a per matter basis with legal tasks that are best performed by process-centric specialists utilising legal technology tools, including AI to streamline processes and improve efficiency. Identifying training needs, creating guidance and providing coaching to ensure matter teams have the requisite … scoping and design of matter delivery, ensuring all requirements and risk considerations are addressed before work commences. Where appropriate, support follow-up reviews with clients to identify opportunities for processimprovement and enhance future service delivery. Address inquiries and concerns promptly, including triaging issues to ensure critical items are dealt with timely. Build and maintain strong relationships with More ❯
Location: London, UK Reports to: VP, Global Manufacturing Technology & Supply Job Summary: The Associate Director, Supply Chain Business Process Management (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard's strategic goals. The role focuses on processimprovement, digital transformation, and cross-functional collaboration, ensuring seamless integration of … ERP and patient orchestration platforms within a GxP-regulated environment. Key Responsibilities Business Process Optimization: Analyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing. Lead processimprovement projects, ensuring alignment with operational goals. Define workflows, document processes, and establish KPIs. Oversee change management, training, and post-implementation reviews. Provide leadership and problem solving … S&OP cycles and KPI reporting for executive leadership. Apply Lean Six Sigma to enhance SCM efficiency. Establish SCM risk management processes and reviews. Qualifications: 10+ years in business process management, ERP implementation, and digital systems within biotech/life sciences. Deep knowledge of SCM ERP modules (procurement, logistics, manufacturing, warehousing). Experience with patient orchestration platforms for Cell More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
management reviews. Proactively identify, communicate and mitigate Quality risks and issues for in house equipment's with the aim of reducing risk and increasing customer satisfaction. Participate in engineering processimprovement and facilitate local flash audits providing compliance and processimprovement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies … or considerable previous experience in related role. Experienced quality professionals, preferably within Electronic Engineering with a proven track record in Quality Assurance. Practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) Good knowledge of the product lifecycle - specifically in development Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document … management tools Continuous improvement awareness and ability to use own initiative to deliver improvements Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to More ❯
aimed at maintaining data integrity. The ideal candidate should possess a forward-thinking mindset; learning the project they are assigned and then seeing if there is any room for processimprovement or driving automated solutions. Analyze asset data, propose processimprovement, and drive system enhancements for asset management. Use a combination of analysis and intuition to … diagrams and flow charts that increase the user's comprehension of material. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: Verbal and written communication skills, attention to detail, customer service … employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence. More ❯
direction of business-critical applications. The Role As an IT Business Analyst, you’ll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you’ll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT … change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing … UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for processimprovement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You’ll be expected to More ❯
you inspired by dynamically engaging with an international, wide range of business functions, levels and processes? Are you fluent in English, analytic, flexible, energized by accelerated action, compliance and processimprovement focused? Well, this may be the role for you. Position in the organization: The Major Incident Manager: Business Protection and Technology Assurance (BPTA) is a member of … A Bachelor's degree or equivalent; Extensive commercial track record Incident Management, Security, Risk, Compliance or operational and business experience; A background in financial services, HR/payroll, business process outsourcing; Significant experience and affinity with Business ProcessImprovement principles and practices; Experience in Project Management; OTHER SKILLS TO SUCCEED IN THIS ROLE: Strong written and verbal More ❯
Proficiency in Microsoft Office Suite Preferred Qualifications: Master's degree in Business Administration, Finance, or related field Experience in project management Experience in data analysis and visualization Experience in processimprovement methodologies (e.g. Lean Six Sigma) Certification in Business Analysis (e.g. CBAP, CCBA) Responsibilities: Conducting research and analysis to identify business problems and opportunities Collaborating with stakeholders to … gather requirements and develop solutions Creating and maintaining project plans and timelines Monitoring and reporting on project progress and outcomes Providing recommendations for process improvements and cost savings Skills: As a Business Analyst, you will use your analytical and problem-solving skills to identify business problems and opportunities, and develop solutions to optimize business processes. You will also use … recommendations. Proficiency in Microsoft Office Suite is required to create and maintain project plans and reports. Preferred qualifications such as experience in project management, data analysis and visualization, and processimprovement methodologies will be beneficial in this role. More ❯
when required. The Project Manager will be responsible for leading the planning, driving the delivery of project execution across the organisation. This will also include system implementations, updates and processimprovement initiatives. This role requires an understanding of payroll operations, project management methodologies and cross function collaboration to ensure timely and compliant project delivery. Duties Project Management: Lead … end-to-end projects including system implementations, vendor transitions, compliance upgrades, and process automation Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders Develop and manage detailed project plans, timelines, budgets, and resource allocations Monitor project progress and proactively address risks, issues, and dependencies Payroll Expertise: Support on payroll project processes, compliance, and best practices Ensure … as the primary liaison between HR, Finance, People Solutions Experience, external vendors, and other stakeholders Facilitate regular project meetings, status updates, and executive reporting - such as steerco reporting presentations ProcessImprovement & Compliance Identify opportunities to streamline processes and enhance operational efficiency Ensure payroll processes comply with local, national, and international labour laws and tax regulations Support internal and More ❯
Responsibilities: Supports processimprovement through conducting analysis using internal program and external benchmark data. Determines areas of risk and improvement by developing/refining/monitoring metrics to create identification of and justification for improvements. Conducts statistical analysis to measure production, performance, and usage of services and products. Performs record keeping functions, ensuring all visualization and production … as visualization requests, product formatting, and dissemination are captured within the relevant database. Performs ad hoc and recurring business analytic support that includes, but is not limited to, business process mapping of intelligence-related activities, performance measures of intelligence-related activities, surveying stakeholders, statistical analysis of intelligence-related activities, and processimprovement analysis. Qualifications: At least More ❯
Using ticket management and scheduling software, the team ensures resources are allocated effectively and in accordance with company policy. This role blends front-line operational activity with team leadership, processimprovement, and reporting responsibilities. It combines hands-on scheduling, creative problem-solving, and strategic oversight to continuously enhance the teams capabilities and service delivery. Day-to-Day Responsibilities … Additional RMT Team Lead Responsibilities: Oversee and guide the team in scheduling, resource allocation, and daily ticket management. Ensure workloads are balanced and manage quiet periods to focus on processimprovement and departmental capability enhancement. Identify and implement opportunities to streamline operations and improve efficiency. Review and advise on client communications to ensure alignment with operational priorities and … Identify required operational metrics and deliver reports to the Technical Manager and COO. Arrange and lead departmental meetings with the Technical Manager and COO to review performance, workload, and process improvements. Provide support, advice, and mentorship to team members for problem-solving, process adherence, and professional development. Act as the go-to location for resource management tasks, ensuring More ❯
Adderbury, Banbury, Oxfordshire, England, United Kingdom
Plus One Recruitment
Do you have a passion for processimprovement and problem-solving? Do you enjoy working with systems, data, and people to drive efficiency and productivity? Our client, a well-established and highly respected business based near Banbury, offers business-to-business services to their clients all over the UK. They are now seeking a Business Systems Analyst to … developed systems through the initial rollout, including training handover to relevant departments. Provide ongoing support and development of existing processes and systems. Write and maintain work instructions, manuals, and process documentation. Facilitate and lead meetings (Teams, conference calls, face-to-face). Support areas of the business under pressure to maintain high levels of customer service. Participate in special … Excellent numerical skills and attention to detail. Ability to produce clear, concise documentation. Strong communication and interpersonal skills. Previous experience with SAP a desirable. Knowledge of databases. Experience in processimprovement or project management. Personal Attributes: Logical and organised approach to work. Analytical and problem-solving mindset. Quick learner with flexibility and adaptability. Ability to manage multiple projects More ❯
Do you have a passion for processimprovement and problem-solving? Do you enjoy working with systems, data, and people to drive efficiency and productivity? Our client, a well-established and highly respected business based near Banbury, offers business-to-business services to their clients all over the UK. They are now seeking a Business Systems Analyst to … developed systems through the initial rollout, including training handover to relevant departments. Provide ongoing support and development of existing processes and systems. Write and maintain work instructions, manuals, and process documentation. Facilitate and lead meetings (Teams, conference calls, face-to-face). Support areas of the business under pressure to maintain high levels of customer service. Participate in special … Excellent numerical skills and attention to detail. Ability to produce clear, concise documentation. Strong communication and interpersonal skills. Previous experience with SAP a desirable. Knowledge of databases. Experience in processimprovement or project management. Personal Attributes: Logical and organised approach to work. Analytical and problem-solving mindset. Quick learner with flexibility and adaptability. Ability to manage multiple projects More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SearcHive Limited
strategic decision-making Revenue Recognition & Subscription Accounting Manage complex subscription revenue recognition under IFRS 15 standards Maintain accurate deferred revenue schedules and contract liability tracking Support month-end close process with focus on revenue accuracy and timing Work closely with Sales Operations on deal structuring and revenue impact Financial Planning & Budgeting Support annual budgeting process across all departments … Success teams on commercial analysis Provide financial support for new product launches and market expansion Support pricing analysis and contract profitability reviews Assist with due diligence for potential acquisitions ProcessImprovement & Controls Implement scalable accounting processes to support rapid growth Maintain strong internal controls and documentation for PE compliance Drive automation initiatives to improve efficiency and accuracy Support … problem-solving capabilities Personal Attributes: Detail-oriented with strong analytical mindset Excellent communication skills for cross-functional collaboration Ability to work in fast-paced, evolving environment Proactive approach to processimprovement Strong business acumen and commercial awareness What is Offered: Competitive salary + performance bonus Comprehensive benefits including private healthcare and pension Equity participation in high-growth business More ❯
and legislative knowledge in aligned service area Understanding of benefits administration systems Demonstrates superb communication skills (written and verbal) Ability to conduct analysis and document findings. Procedure execution and processimprovement Align, plan, and implement new product capability delivery within flight implementations. Drive and/or support execution of key implementation activities (example: data conversion load). Participate … HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements. Performing root cause analysis to determine gaps or trends for continuous improvement opportunities. Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable Creating training material and reference material for participant services Assisting and coaching … Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT) Manage defects. Monitor and report on progress. Troubleshoot and escalate environment issues. Conduct client testing with business partners. Identify testing processimprovement opportunities. The Team Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over More ❯