and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we’ll work with you to meet your needs. Together, let’s make the world’s content accessible - to everyone. 🟣About the Role Are you ready to join a … re looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, processimprovement, and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, you’ll: Resolve complex technical issues escalated from More ❯
London Insurance Market A leading London-based insurer is seeking a Business Analyst to join its Business Transformation team , playing a key role in driving impactful change across people, process, and technology. This is an exciting opportunity for a proactive and collaborative professional who thrives on shaping business solutions that deliver measurable value. The successful candidate will act as … initiatives. Leading the documentation of business problems, opportunities, and requirements. Conducting gap analysis and designing future-state processes. Supporting solution design, UAT, and business readiness planning. Identifying opportunities for processimprovement and innovation. What you’ll bring: Proven experience as a Business Analyst within change or transformation environments. Strong understanding of both agile and waterfall methodologies. Familiarity with More ❯
mobilisation phase, ensuring clear communication and strong working relationships. Maintain excellent relationships with Sureserve businesses Operations Directors and other senior personnel. Work with Group bid teams to benefit bid process and demonstrate application of best-in-class solutions. Working with housing management system vendors, define and own the standard approach for integrating clients into Sureserves solutions, including data interfaces … mobilisation relating to integrations, ensuring projects are delivered on time, within budget, and aligned with client expectations. Identify opportunities to streamline mobilisation through automation, better testing practices, and continuous process refinement. Establish and track key performance indicators (KPIs) for integration speed, cost, client satisfaction, and overall mobilization effectiveness. Key Responsibilities Define and implement a scalable, repeatable approach for interfacing … with new clients. Manage the end-to-end client integration process across technical and operational functions. Improve client satisfaction with the onboarding experience. Continuously improve time to value for client onboarding. Reduce the overall cost of mobilization through efficiency and automation. Introduce automated testing and validation for faster, more reliable integrations. Act as a senior point of contact for More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
environments are stable, efficient, and aligned with continuous delivery and testing needs. You'll work closely with engineering, platform, and product teams to drive improvements in automation, tooling, and process efficiency. The QA & Environments Manager will oversee provisioning, integrations, data refreshes, and quality assurance across a broad technology landscape, including cloud and on-prem systems. The QA & Environments Manager … Hands-on experience with cloud provisioning and management (ideally Azure) Familiarity with SAP, ERP, or other integrated enterprise systems Excellent stakeholder management, mentoring, and communication skills Track record in processimprovement, environment optimisation, and automation Solid understanding of CI/CD pipelines, system integrations, and architectural design Comfortable managing both strategy and hands-on delivery QA & Environments Manager More ❯
have the client up and running. Be the primary interface to the client. Lead client API and Algo Conformance testing and certification. Support start and end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and … efforts to ensure the stability and reliability of these components. Work according with defined Support SLAs. Work with the team lead to continuously improve support processes: Identify areas for processimprovement specific to FIX and proprietary protocols, application support, hardware, and APIs, and suggest proactive solutions to enhance the overall customer support experience. Collaborate with the team to More ❯
have the client up and running. Be the primary interface to the client. Lead client API and Algo Conformance testing and certification. Support start and end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and … efforts to ensure the stability and reliability of these components. Work according with defined Support SLAs. Work with the team lead to continuously improve support processes: Identify areas for processimprovement specific to FIX and proprietary protocols, application support, hardware, and APIs, and suggest proactive solutions to enhance the overall customer support experience. Collaborate with the team to More ❯
functionality. Ensure data accuracy, report performance, and compliance with security standards . Support users through technical troubleshooting, guidance, and resolution of escalated HRIS queries . Identify system enhancements and process improvements; research and implement solutions leveraging Workday best practices. Maintain clear documentation of configurations, processes, and integrations . Stay current with new Workday features and adoption opportunities to maximize … Experience in Workday Prism, Adaptive Insights, or other reporting/analytics tools . Knowledge of security configuration and role-based access management in Workday. Familiarity with change management and processimprovement methodologies . Experience mentoring or guiding junior Workday specialists. Ability to work proactively within a team and independently , demonstrating initiative. Strong organisational and stakeholder management skills, with More ❯
met or exceeded across response times, resolution times, and customer satisfaction. Act as an escalation point for high-severity or complex technical issues. Lead incident management, escalations, and continuous improvement initiatives. Improve processes, tooling, documentation, and self-service resources to enhance customer experience. Identify customer pain points and proactively drive improvements. Technical & Cross-Functional Expertise Maintain understanding of modern … perform in high-stress, fast-paced environments and work flexible hours when needed. Preferred Experience with cybersecurity product areas (XDR, EDR, NDR, SIEM, network security). Six Sigma or processimprovement background. Experience building offshore or international support operations. Digital transformation experience (AI support tooling, customer self-service tech, etc.). More ❯
and influencing key stakeholders to drive change and innovation. Contribute to business development activities including client presentations, RFP responses, solutioning, and commercial discussions. Drive innovation by identifying opportunities for processimprovement, automation, and the adoption of emerging SAP technologies and ecosystem tools. Actively contribute to internal capability building through mentoring, coaching, and leading knowledge-sharing initiatives. Represent NTT … development, and strategic solutioning. Excellent communication and facilitation skills, both written and verbal, with the ability to articulate complex concepts in clear business terms. Passion for innovation and continuous improvement, staying ahead of trends in HR technology and SAP roadmap developments. Proven ability to mentor, coach, and uplift the capability of junior team members, fostering a high-performance culture. More ❯
Blue Bell, Pennsylvania, United States Hybrid / WFH Options
WEIDENHAMMER SYSTEMS CORPORATION
continually follow up to ensure timely incident resolution and customer satisfaction. The engineer will proactively identify and take steps to resolve or eliminate recurring incident types and participate in processimprovement and knowledge documentation to positively impact customer satisfaction and increase operating effectiveness and efficiency. Essential Functions Ability to deliver well-crafted bill of materials and statements of … in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain knowledge More ❯
Internal Audit and Compliance teams to provide evidence and documentation. Assist in quarterly and annual access certification processes. Support external audit activities and respond to security audit queries. Governance & ProcessImprovement Develop and document Oracle Cloud security policies, procedures, and standards. Implement automated controls where possible to reduce manual effort. Recommend process improvements for user provisioning, deprovisioning More ❯
Internal Audit and Compliance teams to provide evidence and documentation. Assist in quarterly and annual access certification processes. Support external audit activities and respond to security audit queries. Governance & ProcessImprovement Develop and document Oracle Cloud security policies, procedures, and standards. Implement automated controls where possible to reduce manual effort. Recommend process improvements for user provisioning, deprovisioning More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Vanloq - Workforce Solutions
logs, and financial trackers Prepare high-quality reports, dashboards, and executive summaries Coordinate key governance forums, including tracking actions and milestones Support resource management and capacity planning Assist with processimprovement and standardisation within the PMO function Key Skills & Experience: Proven experience as a PMO Analyst or Project Analyst within financial services or fintech Strong understanding of project More ❯
of experience may be substituted for a BA/BS. At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual processimprovement, communication techniques or managing data for large organizations. Prior experience working with industry/government executive level personnel. Demonstrated knowledge of management and operations of Department of More ❯
where improvements can be made. * Collaborating closely with cross-functional teams to gather necessary data, share findings, and develop a communal approach to problem-solving. * Identifying opportunities for continuous processimprovement by developing initiatives that enhance both data reporting and analysis workflows. Operational Performance Analyst - What will you need? * Demonstrated ability in analysing complex datasets with strong interpretation More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Robert Walters
where improvements can be made.* Collaborating closely with cross-functional teams to gather necessary data, share findings, and develop a communal approach to problem-solving.* Identifying opportunities for continuous processimprovement by developing initiatives that enhance both data reporting and analysis workflows. Operational Performance Analyst - What will you need? * Demonstrated ability in analysing complex datasets with strong interpretation More ❯
London, working alongside global counterparts in the US. The team is responsible for ingesting, transforming, and maintaining datasets used across the investment lifecycle, with a strong focus on automation, processimprovement, and user experience. This is a hybrid role combining technical oversight, stakeholder management, and hands-on problem-solving. You'll interface directly with PMs, analysts, and engineers More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
Procurement Systems & Reporting Specialist Location: Hybrid (UK-based) Salary: Competitive + Benefits Type: Permanent, Full-Time Are you a systems-savvy procurement professional with a passion for processimprovement and data-driven decision-making? This is a fantastic opportunity to join a forward-thinking organisation where you’ll play a key role in optimising procurement operations through technology More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
Procurement Systems & Reporting Specialist Location: Hybrid (UK-based) Salary: Competitive + Benefits Type: Permanent, Full-Time Are you a systems-savvy procurement professional with a passion for processimprovement and data-driven decision-making? This is a fantastic opportunity to join a forward-thinking organisation where you’ll play a key role in optimising procurement operations through technology More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
Procurement Systems & Reporting Specialist Location: Hybrid (UK-based) Salary: Competitive + Benefits Type: Permanent, Full-Time Are you a systems-savvy procurement professional with a passion for processimprovement and data-driven decision-making? This is a fantastic opportunity to join a forward-thinking organisation where you’ll play a key role in optimising procurement operations through technology More ❯
external vendors to resolve complex network issues Leading infrastructure projects involving data centres, telephony, and cloud connectivity Performing proactive monitoring, maintenance, capacity planning, and performance tuning Driving automation and processimprovement initiatives What You’ll Need Minimum 5 years’ experience supporting enterprise-level data and voice networks Solid experience in financial or trading environments preferred Cisco CCNP (or More ❯
external vendors to resolve complex network issues Leading infrastructure projects involving data centres, telephony, and cloud connectivity Performing proactive monitoring, maintenance, capacity planning, and performance tuning Driving automation and processimprovement initiatives What You’ll Need Minimum 5 years’ experience supporting enterprise-level data and voice networks Solid experience in financial or trading environments preferred Cisco CCNP (or More ❯
asset management systems, or helpdesk platforms. • Experience with IT vendor management and cross-border support coordination. • Excellent problem-solving, documentation, and interpersonal skills. • Analytical mindset with an eye for processimprovement and risk mitigation. • Adaptable and forward-thinking, with an interest in emerging technologies and digital transformation. Education and Certification • Bachelor’s in Computer Science, Information Technology, Electrical More ❯
City of London, London, United Kingdom Hybrid / WFH Options
SFI Agri Commodities
asset management systems, or helpdesk platforms. • Experience with IT vendor management and cross-border support coordination. • Excellent problem-solving, documentation, and interpersonal skills. • Analytical mindset with an eye for processimprovement and risk mitigation. • Adaptable and forward-thinking, with an interest in emerging technologies and digital transformation. Education and Certification • Bachelor’s in Computer Science, Information Technology, Electrical More ❯
daily stand-ups, team meetings). · Willingness to work both on-site and off-site as required). · Attention to Detail : Ensures accuracy in contract documentation and proposal submissions. · ProcessImprovement Mindset : Identifies and implements improvements in business processes · Ethical and accountable, with a commitment to upholding integrity, compliance, and quality standards. · Collaborative and team-oriented, with a More ❯