key role responsible for maintaining, developing and optimising the organisation’s finance system. The postholder will ensure the system operates effectively, supports accurate financial management, and contributes to continual process improvement. Key Responsibilities Administer and maintain the finance system, including user access, workflow management, chart of accounts, attributes and relationships. Manage and respond to helpdesk queries, providing technical support … parameters. Takes accountability for actions and outcomes. Values and draws on the diverse perspectives, skills and experiences of colleagues. Experience and Qualifications Experience of supporting or leading systems and process improvements. Experience of working with a helpdesk or ticketing system (advantageous). Recently qualified or part-qualified accountant (ACA, ACCA, CIMA or international equivalent). Working knowledge of Unit4. More ❯
agile team Work closely with the engineering leadership to ensure quality is built in early and is testable Develop and participate in the QA/test approach, methodology, and process for a Continuous Integration/Continuous Delivery (CI/CD) environment Test applications through automated and manual back-end functions as well as through UI Qualify all new features … attention to detail Skills: Familiarity with multiple DevSecOps tool chains Experience using Agile methodologies Detailed and fully proficient knowledge of technology trends and champions new ideas and product and process improvements Memory and CPU profiling Experience building large-scale mission-critical applications Experience with distributed systems Information visualization What Sets You Apart: Creative thinker with demonstrated success leading the More ❯
or granted asylum. The Kuiper Propulsion Team is seeking a Test Engineer Manager to lead the Propulsion Development Test Team. This team of engineers supports the development and continued improvement of propulsion flight hardware and its test infrastructure. The team is responsible for the design, build, optimization, and execution of electric propulsion testing of all propulsion subsystems, including the … root cause investigations of on-orbit anomalies anomalies. This team will work closely with Propulsion's Production Test Team, supporting improvements and scaling of production acceptance test infrastructure and process improvements. Key job responsibilities - You will work with stakeholders across the Propulsion Manufacturing and Design Teams to coordinate and support development test efforts. - Your team will define and document … The Propulsion Design Team is made up of engineers from a variety of disciplines (e.g. aerospace engineering, physics, electrical engineering) which are responsible for different aspects of the development process: such as mechanical design, systems engineering, propulsion subject matter experts, manufacturing, and test. This integrated team structure allows direct communication and rapid process feedback while also promoting close More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
the development of our growing portfolio of complex embedded digital systems. Your role will be leading the day to day line management of the team, identifying opportunities and driving process improvements while promoting a delivery focussed culture on some of the most exciting and challenging products and technology in defence today. The role will require a blend of technical … and test of embedded systems onto hardware platforms Excellent communication skills- ability to inspire and drive teams to succeed Project management - planning, budgeting and delivery mind set Innovation and improvement – the ability to foster a culture of improvement and challenging the norm Engineering is at heart of our business; and this role will give you an opportunity to More ❯
all channels, including emailing, calling, and LinkedIn outreach. Your outbound activity will drive success metrics faster. Challenger of status quo by identifying use cases for quantifiable business value through process improvement. Close attention to detail, with a process and solution oriented, customer mindset to uncover and prove out multiple land and expand use cases. Proficient with leading sales More ❯
Cradley Heath, West Midlands, England, United Kingdom
Trinity Personnel
perfect if you enjoy problem-solving, working with data, and improving processes. Key Responsibilities Support the IT Director with day-to-day system and data management tasks. Handle and process image data and files accurately. Convert and upload data files into the internal system. Manage spreadsheets and maintain accurate data records. Process data into different sales order formats. … Assist with technical problem-solving and IT support tasks across the business. Contribute to ongoing IT projects and process improvements. Skills & Experience Previous experience in an IT support, data processing, or similar technical role. Strong problem-solving skills and attention to detail. Confident working with spreadsheets (Excel or similar). Ability to manage and process large amounts of More ❯
to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset. Supporting cost optimisation (FinOps) and security posture improvement across client deployments. Automation, IaC, and CI/CD Build, optimise, and manage Infrastructure-as-Code (IaC) templates and automation scripts—primarily using Terraform, CloudFormation, ARM/Azure Bicep … services (including AI/ML/GenAI when relevant). Contribute to knowledge sharing and continually develop skillsets by collaborating with cloud architects, engineers, and product specialists. Collaboration & Continuous Improvement Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices. Document technical solutions, create playbooks, and recommend process … willingness to achieve AWS Professional (DevOps or Solutions Architect). Azure certification or experience highly valued. Success will look like operational excellence, automation and productivity as well as continuous improvement and learning in the role. If this sounds of interest, please apply using the link or reach out to Jack directly More ❯
user satisfaction, efficiency, and business productivity. In this role, youll lead a team of Proactive Engineers, manage service delivery, and act as the primary customer interface driving automation, continuous improvement, and measurable service outcomes. What you'll do Lead and deliver the Digital Experience Management (DEM) service for one or more key customers. Use analytics to identify opportunities for … automation, remote actions, and process improvements. Drive a fix-forward culture focused on user experience, not just SLAs. Oversee service delivery, governance, reporting, and customer reviews. Monitor performance dashboards and use insights to recommend improvements. Ensure contractual compliance, risk mitigation, and security adherence. Collaborate with internal teams and service partners to design and deliver value-add solutions. Share best … e.g., Nexthink, Systrack, ControlUp, Aternity, 1E, Ivanti, Workelevate, Liquidware). Proven ability to interpret data and drive customer-centric improvements. Excellent communication, presentation, and stakeholder management skills. Experience managing improvement initiatives, automations, and complex problems. Knowledge of XLAs and End User Sentiment metrics. Additional information Location: Remote with some travel Hours: 37.5 Role type: Permanent More ❯
a smooth acceptance process. Support new joiners through onboarding to deliver a seamless candidate experience. Build trusted relationships with stakeholders, providing market insights and influencing decisions. Continuously seek out process improvements, exploring and testing new tools (including AI-powered solutions) to enhance how we work. What you'll bring Proven experience in technology recruitment (either in-house or agency … Strong stakeholder management skills, with the confidence to challenge and influence where needed. Natural problem solver with resilience and adaptability in a fast-changing environment. Curiosity around new tools, process optimisation, and innovation within talent acquisition. Passion for delivering a brilliant candidate and hiring manager experience. Our Hiring Process Intro call with Global IT Talent Acquisition Manager More ❯
vulnerabilities. Monitor compliance with the organization's information security policies and procedures among employees, contractors and third parties. Manage remediation efforts for any gaps reported in audits or recommended process improvements. Provide support to Security and other technical operations staff to ensure smooth turnover from Engineering to Production Qualifications/Skills Required Bachelor's degree in Computer Science or … UK (no sponsorship) By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we More ❯
oversee the performance and coordination of the shift team, ensuring incidents are resolved efficiently and service levels are consistently met. You will act as a key escalation point, drive process improvements, and maintain strong relationships with internal and external stakeholders. What you’ll be doing: Operations Team Duties Serve as the first point of contact for customer-reported faults … root cause analysis for incidents and contribute to service improvement. Shift Lead Responsibilities Allocate and oversee tasks across the shift team, including monitoring, call handling, and incident management. Provide process leadership and guidance to ensure consistent service delivery. Support resolution of service incidents and advise team members to enhance knowledge and efficiency. Manage escalations of major incidents and liaise … with senior management as needed. Contribute to team development, performance reviews, and training initiatives. Drive continuous improvement and ensure SLA compliance (targeting 95%+ resolution rate). Manage operational handovers and ensure outstanding issues are clearly communicated. Maintain regular updates to customers and ensure system records are accurate. Collaborate with the Carrier Management team and third-party providers to More ❯
with procurement, brand partners, customer service, and fulfilment teams to streamline operations, refine after-sales policies, and resolve exceptions efficiently. Leverage user, brand, and partner feedback to drive continuous improvement and innovation in spare parts lifecycle management, enhancing Joybuy’s service competitiveness and sustainability. Work closely with tech and operations teams to translate business requirements into product features and … process improvements, ensuring seamless system implementation and data visibility. Qualifications & Experience Bachelor’s degree or above in Business, Supply Chain, Engineering, or related field . Proven experience in reverse logistics, after-sales operations, or e-commerce product management. Strong understanding of reverse supply chain processes ( repair/refurbish, RMA, reuse/resale, recycling ). Hands-on experience driving cross More ❯
with procurement, brand partners, customer service, and fulfilment teams to streamline operations, refine after-sales policies, and resolve exceptions efficiently. Leverage user, brand, and partner feedback to drive continuous improvement and innovation in spare parts lifecycle management, enhancing Joybuy’s service competitiveness and sustainability. Work closely with tech and operations teams to translate business requirements into product features and … process improvements, ensuring seamless system implementation and data visibility. Qualifications & Experience Bachelor’s degree or above in Business, Supply Chain, Engineering, or related field . Proven experience in reverse logistics, after-sales operations, or e-commerce product management. Strong understanding of reverse supply chain processes ( repair/refurbish, RMA, reuse/resale, recycling ). Hands-on experience driving cross More ❯
a variety of instruments, supporting the full lifecycle from requirements through to release and customer support. You’ll work with the latest wireless and telecommunications technologies, contributing to continuous improvement and helping deliver high-quality products to market. Key Responsibilities for the Software Developer Signal C++ job in Fleet: Develop measurement applications for spectrum analyser instruments. Work across the … to release and customer support. Collaborate with colleagues on leading-edge wireless and telecommunication technologies. Work independently or as part of a team, depending on the task. Contribute to process improvements to ensure timely delivery of high-quality products. Required Experience and Skills for the Software Developer Signal Analysis job in Fleet: Degree in Computer Science or Electronic Engineering. More ❯
re currently seeking a skilled Test Technician to join a dynamic and fast-paced team. This role involves testing and certifying electronic products, identifying faults, and contributing to continuous improvement initiatives. It's ideal for someone with a keen eye for detail, strong technical understanding, and a collaborative mindset. Test Technician - Key Responsibilities: Perform functional tests on electronic products … test equipment as required Troubleshoot and fault-find on products Analyse test results in line with quality management system requirements Operate flying probe, ATE, and JTAG systems Contribute to process improvements and update procedures as needed Maintain accurate records including debug logs, test databases, and batch reports Follow manufacturing and testing procedures to ensure consistency and compliance Meet production More ❯
communities. Provide SME-level advice and challenge stakeholders using evidence-based reasoning. Support the Strategic CTI Analyst with technical insights and act as backup PoC when needed. Drive continuous improvement and automation across the CTI lifecycle. Apply creative thinking to troubleshoot and enhance detection and intelligence workflows. Demonstrate curiosity and self-drive in researching emerging techniques and technologies. Actively … contribute to CTI capability uplift through knowledge sharing and process improvement. Use JIRA, Confluence, and other platforms to manage workflows and document intelligence findings. About You We’re looking for someone with a strong technical background in threat intelligence, incident response, or threat hunting, ideally within enterprise or global environments. You’ll be confident in analysing complex threats and More ❯
DR testing policy. Ensuring that the DR testing Framework is considered and operationalized as part of projects and service introduction by providing SME support and oversight. Ensuring a continuous improvement mindset across the Controls COO team, identifying opportunities to enhance processes which could add value to the team, improve customer experience, efficiency and ensure regulatory compliance. May be required … fast moving and challenging environment. Work closely with Business Continuity teams to ensure the processes and expectations are aligned and consistent, and where possible identify areas for collaboration and process improvements. More ❯
DR testing policy. Ensuring that the DR testing Framework is considered and operationalized as part of projects and service introduction by providing SME support and oversight. Ensuring a continuous improvement mindset across the Controls COO team, identifying opportunities to enhance processes which could add value to the team, improve customer experience, efficiency and ensure regulatory compliance. May be required … fast moving and challenging environment. Work closely with Business Continuity teams to ensure the processes and expectations are aligned and consistent, and where possible identify areas for collaboration and process improvements. More ❯
of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative … the VP, Global Head of Industries and the broader Executive Team, influencing key business decisions. Build and leverage strong industry and customer relationships to inform product direction, solution, and process improvements. Develop a metrics-driven sales operations function with massive sales capacity and coverage. Recruit, inspire, lead, mentor, and instill operational rigor and accountability into the sales organization. Key … with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us More ❯
and service excellence. JOB DESCRIPTION The Service Delivery Manager will oversee the delivery of IT services to DOJ customers, ensuring adherence to performance standards, operational SLAs, and continuous service improvement initiatives. Key responsibilities include:Lead and manage a team of 10-15 IT professionals delivering Tier 2 and Tier 3 support services across multiple local and remote sites. Provide … ticketing system, ensuring issues are logged, categorized, and resolved efficiently. Develop and maintain a comprehensive knowledge base and standard operating procedures for the service delivery team. Identify and implement process improvements, automation opportunities, and technology enhancements that improve service efficiency and user experience. Conduct regular meetings with customer leadership to review performance, discuss escalations, and drive continuous improvement. Deliver More ❯
Key Responsibilities Help Desk Operations Provide 24/7 first-line IT support to internal users. Respond to service requests and incidents, troubleshoot issues, and document resolutions. Contribute to process improvements and assist in the rollout of new technologies. Support global IT infrastructure, applications, and collaboration services. IT Service Management Assist in managing IT service delivery using industry-standard … best practices. Support process development, performance analysis, and reporting. Help ensure efficiency and adherence to IT policies and procedures. Local Infrastructure/Deskside Support Deploy and maintain end-user hardware and IT services. Diagnose and resolve local infrastructure, hardware, and software issues. Troubleshoot network, peripherals, and video conferencing equipment. Participate in the rollout of new systems, tools, and security More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Dentsu Aegis Network Ltd
any operational or functional problem . Stay current with the latest Salesforce releases, features, and best practices, and evaluate their potential impact on the organization . Identify opportunities for process improvements and system enhancements to maximise Salesforce functionality and efficiency . Support the implementation of new features, applications, and third-party integrations within the Salesforce ecosystem . Maintain comprehensive … documentation of Salesforce configurations and process . Requirements Previous experience as a Salesforce Administrator Experience working within a large, global organisation is preferred Experience working in a Scrum/Agile environment Experience working with CI/CD concepts and tooling Driven to succeed with the ability to creatively problem solve Negotiation skills and e xcellent customer service, interpersonal, communication … work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive More ❯
months (initial contract) Overview Our client is looking for an experienced HubSpot Consultant to review, streamline and optimise their existing CRM setup. The goal is to improve process efficiency, enhance system integration, and ensure the platform is fully adopted and effectively used by all internal stakeholders. Key Objectives ✳️Audit the current HubSpot configuration, integrations, and data flows ✳️Identify gaps … training plan to ensure all users can confidently and consistently use HubSpot ✳️Provide actionable recommendations to support long-term CRM strategy and scalability Experience Required ✳️Proven experience delivering HubSpot process improvements and integrations in a B2B or service-based environment ✳️Strong understanding of CRM architecture, automation, and analytics ✳️Hands-on experience with HubSpot Marketing, Sales, and Operations Hubs ✳️Excellent More ❯
are working with our multi-office specialist law firm who are looking for an experienced Visualfiles Developer to join their development team. This role offers the chance to drive process efficiency and support smarter, data-driven business decisions by developing new applications and enhancing existing workflows. You will be instrumental in shaping technology solutions that streamline operations across a … efficiency and data capture. Test, troubleshoot, and deploy solutions with a focus on quality and usability. Collaborate with stakeholders at all levels of the business to identify and deliver process improvements. Assist in implementing third-party integrations and system upgrades. Provide 2nd-line technical support and help resolve workflow issues. Work within an Agile framework, contributing to sprint planning More ❯
join the technical operations team and play a key role in the successful production and delivery of live events.The successful candidate will manage the full technical and IT production process, ensuring smooth coordination of AV services and maintaining the highest standards of quality, safety, and client satisfaction.You will work closely with event managers and clients to deliver exceptional technical … de-rig of AV, lighting, and IT systems. Manage supplier relationships and ensure technical quality aligns with brand standards. Contribute to departmental growth by identifying opportunities for innovation and process improvement. About You Proven background in corporate live events, with strong technical experience across AV, lighting, and IT systems. Competent working knowledge of AutoCAD and Adobe Creative Cloud. Strong More ❯