London, South East, England, United Kingdom Hybrid / WFH Options
Noir
ProductSupportAnalyst - Wealth Management - London/Hybrid (Key skills: ProductSupport, Application Support, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile) Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity … fast-paced, high-impact environment. Our client is a rapidly growing investment software provider, working with some of the UK's most respected wealth management firms. As a ProductSupportAnalyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems. This role blends technical troubleshooting … strong academic background and genuine interest in financial services or technology will set you apart, particularly if you're a graduate looking to kick-start a career in product, support or technical analysis. You'll receive full on-the-job training from experienced product professionals, along with a clear development pathway into areas such as QA, client success More ❯
ProductSupportAnalyst Location: UK Remote Start date: ASAP Duration: 6 months Rate: £46.15 - £51.44 (Inside IR35) Overview Our client is looking for product management support for the Helpdesk Team. They will need to ensure smooth execution on existing projects such as improving Help Center experience, automating case resolution and improving agent efficiency. Role … context of broader organizational strategies and goals. Incorporate data, research, and market analysis to inform product strategies and roadmaps. Plan, initiate, and manage information technology projects for web-based products and platforms. Lead the ideation, technical development, and launch of innovative tools, platforms, and/or products. Drive product development with teams of world-class engineers and designers, while … Define and analyze metrics that inform the success of products. Identify and track key performance metrics. Qualifications & Experience: Minimum Qualifications: Experience within product management, working on high growth technology products Experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide More ❯
We are searching for a ProductSupportAnalyst to join our client's IT Business Solutions team, supporting users and applications on Microsoft Dynamics 365. This role is key to ensuring effective use of D365 and driving continuous improvements through the Power Platform. Responsibilities - Support and troubleshoot Dynamics 365 applications - Act as first point … of contact for user issues - Document user requirements and enhancement specs - Create test cases and user training materials - Deliver training and support for Power BI reporting - Monitor system performance and suggest improvements - Experience supporting Microsoft Dynamics 365 - Strong skills with Power Automate, Power Apps, and Power BI - Confident in analysing issues and documenting solutions - Clear communicator with technical More ❯