Product Support T2 Engineer
- Hiring Organisation
- Cato Networks
- Location
- Des Moines, Iowa, United States
- Employment Type
- Permanent
- Salary
- USD Annual
fast track to becoming the worldwide market leader - don't miss it! We are looking for a customer-focused and intelligent Product Support T2 Engineer to join our NA team. In this role, you will be engaging with our customers during the post-sales process … manage customer issues and see problems through to resolution, this will include troubleshoot and identify solutions to resolve customer issues. Mentoring support engineers across the Cato Support Organization. Contribute to the ever-expanding Knowledge articles on an on-going bases Act as a customer advocate working ...