Customer Operations Specialist / Customer Experience
- Hiring Organisation
- Project People
- Location
- Reading, England, United Kingdom
/week in office Permanent A leading organisation within the UK’s digital infrastructure sector is seeking a Customer Operations Executive to support the delivery of outstanding customer experience across its B2B ecosystem. Operating at the heart of the telecoms and connectivity landscape, the organisation works closely with customers … surveys and sentiment tracking. Capture and organise customer insights into clear themes and improvement opportunities. Help translate customer feedback into actionable improvements across teams. Project & Campaign Coordination Support delivery of marketing and customer programmes by tracking milestones, actions and dependencies. Maintain project plans and ensure teams remain ...