Service Delivery Manager
- Hiring Organisation
- TGS International Group
- Location
- City of London, London, United Kingdom
technology or data centre operations, with a focus on physical support services within client environments, often in highly regulated industries. Working closely with account management, you will act as the primary point of contact for service delivery and escalation, ensuring strong client relationships and consistent service performance. You will … manage service and technical teams to ensure successful delivery of support services Ensure appropriate team structure, resourcing, and coverage to meet service and project requirements Take overall responsibility for high-quality service delivery, ensuring compliance with service level agreements (SLAs) and performance targets Manage technical accreditations and ensure capability ...