Charlotte, North Carolina, United States Hybrid / WFH Options
Coinbase
is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst, Compliance TMS Quality Operations within the CX Compliance team, you will be responsible for conducting a review of end-to-end investigations … for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels as well as deliver feedback to agents to drive … relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on AML, compliance, or regulatory matters. Minimum of 2 years of relevant experience in quality review and control framework. Conduct investigative review and analysis in support of company's BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction More ❯
Charlotte, North Carolina, United States Hybrid / WFH Options
Coinbase
is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst, Compliance EDD Quality Operations within the CX Compliance team, you will be responsible for conducting a review of end-to-end investigations … for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels as well as deliver feedback to agents to drive … in financial services, crypto, investigations, legal, or the tech industry, with a focus on EDD/KYC, compliance, or regulatory matters. Minimum of 2 years of relevant experience in quality review and control framework. Conduct investigative review and analysis in support of company's BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction More ❯
The Client Our client is a highly successful Investment Management firm. The Role The Quality Assurance Analyst will sit within the Risk & Control Team and will help ensure that positive client outcomes are being achieved, and that investment portfolios are being correctly managed in line with Compliance regulatory standards and internal policies. The Quality Assurance Analyst will support the upkeep of the Front Office Compliance Risk & Control teams monitoring processes to ensure adherence with key regulatory requirements and internal policies, procedures, group standards. The Quality Assurance Analyst will support the production and ongoing development of effective Front Office MI/KPIs to monitor ongoing competence and to demonstrate that the right client outcomes … of KYC and Client Onboarding. Support the resolution of any breaches of Investment Management client mandates and support production of periodic reports to Boards and Committees as required. The Quality Assurance Analyst will act as a key contact for first line Investment Suitability matters and will share best practice with teams within the Front Office and the wider More ❯
Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role The Quality assurance Senior Analyst supports the delivery of consistent, accurate and customer-focused operational outcomes across the business. Sitting within Operations, the role is responsible for checking the quality … ideal for someone who is detail-oriented, confident reviewing work against defined criteria, and enjoys helping teams improve how they work. On a typical day you will Perform regular quality checks on operational processes, with a focus on the accuracy, timeliness and clarity of customer-facing outcomes. Monitor output quality across written communications, transaction execution and service delivery … documentation of process maps and control steps, ensuring they remain up to date and reflect actual working practices. Assist in the preparation and coordination of internal process reviews, embedding quality metrics and monitoring across operations Maintain logs of issues, observations and remediation plans, following up on agreed actions with process or control owners. Work with operational team leads to More ❯
Experience working as a QualityAnalyst, Quality Assurance Manager, or IT Transformation Specialist. Strong understanding of digital transformation processes. Proven experience in delivering exceptional customer service. Experience in leading teams and engaging with external consultants. Skilled in reviewing complex systems and software. Comfortable working in unfamiliar and dynamic environments. Excellent attention to detail with the ability to More ❯
a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE As a Quality & Experience Analyst at Burberry, you will support the execution of our customer experience strategy by analysing and reporting on key performance metrics and service quality standards. Your … will assist in driving the effective use of technology and tools to enhance the customer journey, ensuring that every interaction contributes to a seamless, personalised, and elevated experience. This Quality & Experience Analyst role is offered on a full time, permanent basis and will be based in our Horseferry House, London office for 3/4 days per week. … customer service. Supporting and assisting the execution of the Customer Experience Strategy, enhancing customer touchpoints, supporting clientelling practices, and reporting on key initiatives, KPIs and metrics Championing Customer Service Quality, helping to drive the success of the Customer Service Quality Scheme through regular performance reviews, regional alignment meetings, and coaching Supporting team leaders and consultants in delivering service More ❯
In kader van digitalisatie binnen de labo's worden de papieren documenten omgezet naar een digitaal systeem. Deze omzetting gaat gepaard met bouw alsook kwalificatie werk van de data systemen. De masterclass zou hieraan meewerken. De systemen zijn self-explaining More ❯
Lead investigation and development of new tools and methodologies to support the quality assurance initiatives and proactively identify areas for improvement related to quality assurance tools and methodologies • Demonstrate knowledge of Garmin product specifications, capabilities and operation related to the market segment being supported • Motivate and drive accountability to project teams and stakeholders in pursuit of successfully delivering … quality goals • Design test plans, scenarios, scripts and/or procedures of significant complexity, in accordance with established Garmin test procedures - including analysis, review and tracing of requirements as necessary • Serve as the voice of the customer in product design reviews to provide input on functional requirements, product designs, schedules, resource needs, target release dates and/or potential … methods used in order to enhance efficiency and test coverage • Deliver project status and summary information as needed to all levels of leadership • Investigate and verify issues reported to quality assurance for validity and reproducibility and provide leadership in defect analysis to create new test cases and methods to improve test coverage • Recommend new testing approaches to accommodate schedules More ❯
Company: Central Admixture Pharmacy Job Posting Location: Phoenix, Arizona, United States Functional Area: Quality Working Model: Onsite Days of Work: Thursday, Wednesday, Friday, Tuesday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 4890 B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other More ❯