1 to 25 of 68 Permanent Remedy Jobs

Templates (JSON) Defender for Cloud and Endpoint knowledge of a scripting language (PowerShell, Bash, Azure Cli) with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). with Azure DevOps – deploying Infrastructure using CI/CD pipelines have worked with infrastructure-as-code and immutable builds (e.g. more »

Excellent time-management and organisational skills. Ability to challenge and improve existing processes constructively. Desired Skills: Familiar with IT Service Management toolsets (e.g., Cherwell, Remedy, ServiceNow). Experience with centralised monitoring tools (e.g., SolarWinds, Nagios, Icinga). Proficiency with Windows 10 and Windows Server 2016 onwards. Knowledge of Microsoft more »

a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis more »

Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »

Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »

or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you will be responsible for the following deliverables: • Preparing more »

client-facing Agile project • Proven ITSM platform or other software implementation project management experience such as: Salesforce, Zendesk, Oracle, SAP, MS Dynamics 365, BMC Remedy • Experience owning the overall client relationship, acting as a trusted advisor and demonstrating commercial awareness • Thorough knowledge of Project Management methodologies Desirable Skills: • ServiceNow more »

recognized network qualification (Cisco CCNA/Comp Network+) Good documentation skills, specifically with regards to internal and customer processes. Knowledge or experience using BMC Remedy or another ITSM tool. Ability to obtain Enhanced CRB, BPSS and SC clearance is required About Capita Technology and Software Solutions (TSS) Capita Technology more »

assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »

The Role: BMC Remedy Consultant Salary: circa £70K with Car allowance , Bonus and extensive Blue Chip Benefits Location: Remote (with ability to travel to client site) The Opportunity: Due to ongoing expansion we have a rare opportunity for BMC Remedy Consultants a Market leading consultancy The Role: Configuring … all Remedy Service Level Management scenarios Developing Service Catalogue improvements within a Digital Workplace Configuring Remedy workflows to support process improvements. Remedy development and administration Remedy API integration Configuring SLAs within Remedy The Person: • Comfortable in configuring Remedy Incident, Change, Problem, Config, Service Level … Management, Request Fulfilment and Knowledge workflows • Experience in translating high level process requirements into detailed process implementations within Remedy • Experience in implementation, installation, configuration and maintenance of Development, Test and Production environments • Ability to apply product fixes, hot fixes, patches, and configuration changes to support the business processes • Strong more »

or more of the following two main areas, we want to hear from you: • ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) • Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is to propose and govern more »

Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause more »

technical proficiency in Windows operating systems, Microsoft Office Suite, Active Directory, and desktop virtualization technologies. Experience with IT service management tools such as ServiceNow, Remedy, or Jira. Solid understanding of networking concepts, TCP/IP protocols, and troubleshooting connectivity issues. Excellent communication skills with the ability to interact effectively more »

Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »

staff, whilst maintaining full management control. •Good documentation skills, specifically with regards to internal and customer processes. •Knowledge or experience using BMC Remedy ITSM tool. •Excellent verbal, written and listening communication skills. •Ability to obtain Enhanced CRB, BPSS and SC clearance is required About Capita more »

of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work more »

to challenge and improve existing process in a constructive manner by appropriately negotiating and influencing key stakeholders. Desired skills: IT Service Management toolsets (Cherwell, Remedy, ServiceNow etc) Centralised monitoring toolsets (e.g. SolarWinds/Nagios/Icinga/etc) Windows 10 If you are a dynamic leader with a passion more »

Management Azure Automation Tools Linux experience Github Enterprise Server PKI/CAC Authentication Azure Networking Experience supporting a DOD Customer Experience with Eglin AFB Remedy, DRA, and NENDR applications Original Posting Date: 2024-05-20 While subject to change based on business needs, Leidos reasonably anticipates that this job more »

etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »

experience Desirable Knowledge of the value of Change and Configuration Management, the links from Change to Configuration and impact on Availability. Experience using BMC Remedy Smart IT Adept in the use of office products to assist in effective reporting Technical awareness of IT infrastructure (Server, Storage, Networks, Applications, Clients more »

in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience more »

a consistently high level of service at all times to meet established SLA's. Toolsets include: • BES • ASI • BMC TrueSight and Patrol Agent • BMC Remedy • SiteScope • NNMi • TripWire • EverBridge • Provide technical first line support for live issues and prioritise incident fixes within the EM queue. • Create, update, and review more »

maintenance of infrastructure estate, using RMM platforms React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities Ensure that build baselines are tested for reliability, functionality, and security Consult on hardware solutions and provide guidance on hardware standards Ensure ITSM more »

VNC) etc Understanding of ITIL Service Management, experience with configuration management and release management - preferably qualified to ITIL Foundation level with experience of BMC Remedy Desirable: Experience of operating, testing and integration of IT Hardware and Software, preferably in a Defence Environment Experience working with Switches (Juniper & Dell), Routers more »

all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working more »