1 to 25 of 26 Permanent Remedy Jobs

Senior BMC Remedy Developer - SC CLEARED Location: UK Wide Salary: £70,000-£85,000 BMC Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite.. You will need to have experience in designing, developing, and implementing Remedy solutions to improve business processes … focus of all our staff is to enhance and transform our customer platforms and experience for the better. Duties: Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters. Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management, and Asset Management ...

Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, eg ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA's incident ...

macOS operating systems • Knowledge of printer configuration and troubleshooting • Familiarity with routers, switches, and wireless access points • Experience with ITSM tools such as ServiceNow, Remedy, or Jira • Basic understanding of server and infrastructure environments • Knowledge of remote support tools and troubleshooting techniques • Strong analytical and troubleshooting abilities across network ...

greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London ...

have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention to detail ...

Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy). Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance: Must be eligible to obtain ...

managing high-priority incidents within a multi-client or shared service environment Understanding of ITIL principles And ideally, you'll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part ...

domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

patterns where required Competent using Microsoft Office and service delivery tools Desirable Experience: Knowledge of DCIM tools and data centre standards Familiarity with ServiceNow, Remedy, or similar ticketing platforms Experience supporting critical infrastructure projects and power-related activities ...

install of new hardware or software and/or existing workstation revisions with user. Previous experience working with an enterprise ITSM like ServiceNow, Avanti, Remedy to record and categorize all helpdesk incidents. Track and provide accurate documentation of issues Understanding of Windows OS desktop/laptops technologies as well ...

journeys. Perform basic software requirements gathering and analysis related to customer requirements. Analyze problems and issues, determine impact, and help develop business solutions to remedy the identified issues. Perform software QA, UAT, & integration testing as needed. Prepare and distribute clean and precise slide decks for compliance reviews. Evaluate business ...

call support with other network team members and provides prompt service to clients and users. Network Tools Solarwinds Cisco Identity Services Engine (ISE) BMC Remedy General Syslog servers Riverbed network optimization Preferred Requirements: Bachelor's Degree 5 years networking experience CCNA Experience with routing protocols, such ...

courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe ...

looking for: * Experience in Data Centre or high-risk infrastructure environments * Strong understanding of networking & infrastructure concepts * Familiarity with ticketing systems (e.g. ServiceNow/Remedy) * Confident working under pressure and on own initiative * Strong attention to detail and documentation skills * Flexible approach to shift work (24/7 environment ...

functional teams like networking and SRE's to gather requirements and manage deliverables. Experience with project management and tracking tools such as JIRA and Remedy Ability to clearly communicate deadlines, understand the feasibility of meeting them, and be able to communicate when there are challenges. Ability to deliver strong ...

seeking a skilled Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations. Wha... CRWG1_UKTJ ...

years experience with Microsoft Project and Excel is Required Minimum 2-3 years experience with DevOPs is Preferred Minimum 3-5 years experience with Remedy/Helix is Required Minimum 3-5 years working within a Telecommunications environment is Required Minimum 3-5 years experience in a large Enterprise ...

Degree in Electronics and CompTIA A+ Certification. May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client) Experience of ticketing tools (ServiceNow/Remedy etc.) Must haves: Desktop imaging Application Installation/support Outlook issues troubleshooting Printer related troubleshooting Conference room management Knowledge on ticketing tool Non-Technical ...

Centre (or similar environment) best practices and industry cabling standards and cable types (UTP & Optical Fibre) Knowledge of asset management and ticketing system (ServiceNow, Remedy/Aperture/ImVision) Shift pattern We support our client all year round, we cover operations for 365 days of the year, 24/ ...

Commercial Off-The-Shelf (COTS) software applications; specialized software and database development and maintenance; integration of related specialized hardware; engineering studies to identify and remedy geodata processing bottlenecks. Demonstrated experience with government and/or commercial imagery products, to include SAR or related RADAR imaging technologies. Demonstrated experience working ...

data products and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You can determine the appropriate remedy and assist with its implementation, and with preventative measures. (Skill level: working) Programming and build (data engineering). You can use agreed standards ...

infrastructure, operations, and application teams Preferred Experience - Prior experience within the Banking domain is preferred - Familiarity with CA7, NetView, SA z/OS, TWS, Remedy, and IBM MQ - Experience supporting discovery workshops and enterprise transformation initiatives - Understanding of operational support models and incident management processes ...

maintaining Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions, Flow Designer/Workflow. Experience with ServiceNow/Salesforce/BMC Remedy/Jira integrations (REST/SOAP APIs). Experience working within Agile development environments. Ability to support ITSM-based implementations and platform configuration. Experience with … custom application development CSWF: 632-Basic Preferred Requirements 5+ years of ServiceNow (preferred), Salesforce, BMC Remedy, or Jira Service Management/Service Desk development experience. 2+ years of JavaScript development experience. Demonstrated experience with REST/SOAP API integrations, workflow automation design, and agile development Desired experience: Experience working ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

BMC Remedy and Helix product manager is accountable for the overall ownership, governance, delivery, and operational performance of BMC Remedy and BMC Helix services. The role acts as the single point of accountability across business stakeholders, external vendors, and delivery partners, ensuring that the service supports business objectives … transformation initiatives, and agreed service levels. Skills and Experience Must Have: - Hands-on experience with BMC Remedy and/or BMC Helix platforms in past. - Proven experience as a service owner or senior delivery lead for enterprise IT platforms or critical business services. - Strong experience managing third party vendors ...