Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
tidy at all times, make a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy them Greeting all Visitors in a friendly and efficient manner and ensuring they sign in, if they are customers, manufacturers or consultants who have more »
/Birmingham Office for meetings when required. What you'll do: Provide detailed reports including the planned maintenance schedule report and cable survey - Utilise Remedy (ideally change management) Ensuring all work is carried out in accordance with Telent Environmental, Health and Safety processes and policies Provide O&M with … technical support on systems (Remedy/ECM/CMDB) relating to Planned Maintenance Ensure that NRTS Maintenance Schedule is updated and reflects the Maintenance Inspections and history Align Inspection Data to CMDB Inventory to preserve the integrity of Asset Data Liaise and engage with stakeholders (Field Engineers, Regional Managers … data in systems and able to explore relationships between data types and their associations Good understanding and experience of database structures and conventions, i.e. Remedy/ECM Awareness of Qliksense Competent using MS Office suite, especially Excel Experience in the production of detailed reports including data analysis What we more »
Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
technical proficiency in Windows operating systems, Microsoft Office Suite, Active Directory, and desktop virtualization technologies. Experience with IT service management tools such as ServiceNow, Remedy, or Jira. Solid understanding of networking concepts, TCP/IP protocols, and troubleshooting connectivity issues. Excellent communication skills with the ability to interact effectively more »
Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »
experience Desirable Knowledge of the value of Change and Configuration Management, the links from Change to Configuration and impact on Availability. Experience using BMCRemedy Smart IT Adept in the use of office products to assist in effective reporting Technical awareness of IT infrastructure (Server, Storage, Networks, Applications, Clients more »
York, England, United Kingdom Hybrid / WFH Options
VetPartners Limited
maintenance of infrastructure estate, using RMM platforms React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities Ensure that build baselines are tested for reliability, functionality, and security Consult on hardware solutions and provide guidance on hardware standards Ensure ITSM more »
team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP/IT Services experience. Public cloud - Microsoft Azure. O365 more »
budget requirements. Perform scheduled monitoring and analysis of all aspects of network performance across the organization’s LAN, WAN, and wireless deployments. Identify and remedy network performance bottlenecks and recommend enhancements to meet new or changing network demands. Work closely with the infrastructure team to deliver global system stability more »
Crewe, England, United Kingdom Hybrid / WFH Options
Radiant Systems Inc
with Product aligned teams to ensure data changes are reflected in the platform and do not lead to conflicts. with third-party suppliers to remedy issues and bugs within the platform. of effectiveness of the platform web analytics reports insight on the performance of the Public and Retailer applications more »
IN2-AV Recruitment: International AV Staffing Solutions
workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. more »
organizational and/or DoD network policies, procedures, and standards. The candidate will be required to report progress to site lead and stakeholders via Remedy ticketing system and/or Weekly reports. Primary Responsibilities: Independently Deploy, test, maintain, monitor, and troubleshoot telecommunications equipment and network to include but not more »
with any alerts or errors. - Develop and manage effective working relationships with both internal and external customers who use MITSC-E Virtual Machines and Remedy Ticketing systems. - Develop the physical Virtual Infrastructure design, addressing performance criteria and standards for transition from VMWare to Nutanix Virtual Environment. - Implement programs to more »
