3 of 3 Remote/Hybrid Permanent Remedy ITSM Jobs

years Role Overview The Data Warehouse/Database Engineer will design, build, and support the data layer required to transition reporting from Remedy to ServiceNow , enabling Business Objects to consume clean, performant, and reconciled datasets. The role focuses on bulk data ingestion, SQL development, schema design, and data … reconciliation skills Experience supporting BI tools (e.g. Business Objects) Desirable Experience Experience working with ServiceNow data extracts or APIs Exposure to Remedy ITSM datasets ...

Continual Service Improvement initiatives Chair governance forums across the applicable ITIL disciplines as required on the programme Ensure timely and detailed updates captured in ITSM toolsets as required for each process Work closely and interface with the customers Service Management organisation and teams Foster a cohesive and motivated team … track record with a minimum of 5 years experience in an IT Service Management/Service Delivery role Sound knowledge and experience working with ITSM tooling such as Service Now, JIRA ServiceDesk and BMC Remedy/Helix Familiarisation with software used for IT systems technologies Strong stakeholder ...

VMware virtualisation technologies PowerShell scripting and automation experience Knowledge of Microsoft Intune, MECM/SCCM or MDT deployment tools Experience with monitoring and ITSM platforms such as SolarWinds, ServiceNow or Remedy Ability to troubleshoot across infrastructure, desktop and server environments We appreciate your ...