226 to 250 of 331 Permanent SLA Jobs

Oracle Xstore Technical Analyst/Consultant

Hiring Organisation
Staffworx Limited
Location
Home Based, United Kingdom
Employment Type
Any
Salary
GBP 35 Annual
defect resolution, unit testing and production bug fixes. Collaborate with Product Owners, cross platform teams and third party vendors on requirements, story creation and SLA compliance. Provide technical guidance, code reviews and mentoring to junior developers where required. Extensive hands on Oracle Xstore POS experience across multiple versions ...

Vulnerability Governance Lead

Hiring Organisation
Spencer Rose Ltd
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 70,000 Annual
Create meaningful reporting & executive insight Deliver clear, actionable reporting for both: Technical teams (operational prioritisation) Senior stakeholders (strategic risk visibility) Track key metrics including SLA adherence, vulnerability ageing, exposure trends, and coverage Provide regular updates to senior leadership and risk committees Lead tooling and data integration Own the coordination ...

Network Engineer

Hiring Organisation
Elvis Eckardt Recruitment
Location
Redhill, England, United Kingdom
Cisco routers and switches Fortinet Fortigate firewalls (FortiManager/FortiAnalyzer) WAN, LAN, VPN and satellite network environments BGP, OSPF, IPSEC, QoS and IP SLA VoIP networking environments Linux-based systems Additional technologies that may be encountered include MPLS, 802.1x, multicast, containerisation and automation tools. What We ́ll Expect: Experience designing ...

IT Service Delivery Lead/Senior Service Manager

Hiring Organisation
Marstep Resourcing Solutions
Location
Whitchurch, Shropshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
Translate business priorities into operational action Provide clear feedback on risks, capacity, and performance 5. KPI & Performance Management Own and drive service KPIs, including: SLA performance Ticket ageing and backlog Escalation rates and repeat issues KPIs are used to improve outcomes, not just produce reports. 6. Process & Structure Improvement Continuously ...

IT Service Manager

Hiring Organisation
CV Screen Ltd
Location
Christchurch, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Service Manager, you will be one of four other service managers who oversee the day-to-day delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and service improvements. The role also includes line management responsibilities, supporting and developing a team of Support Desk ...

Field Services Engineer

Hiring Organisation
Mood Media EMEA
Location
Birmingham, England, United Kingdom
working hours as required. DEVELOPMENT GOALS • Enhanced training and certification • Career progression. AREAS OF MEASUREMENT • KPI - Cost per Call. • KPI - 1st Time fix • KPI - SLA achievement for tasks. ...

Audio Visual AV Team Lead

Hiring Organisation
proAV Limited
Location
EC1A, Clerkenwell, Greater London, United Kingdom
Employment Type
Permanent
appropriate to ensure knowledge base is maintained. To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA’s. To arrange all preventative maintenance activities and produce via proAV helpdesk the appropriate reports detailing works carried out and any key activities/concerns ...

Head of Solutions Design

Hiring Organisation
Vermelo
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
respective P&L owners Service Level Agreements (SLAs): Architect the performance metrics (e.g., call answering times, quote accuracy, renewal rates) that define and meet SLA requirements. 3. Risk & Governance Product Governance: Coordinate the "fair value" assessments for each new partnership, ensuring the product meets the needs of the target audience ...

Application/Production Support Analyst

Hiring Organisation
Pyramid Consulting, Inc
Location
Jersey City, New Jersey, United States
Employment Type
Permanent
Salary
USD 650 Annual
communicate effectively with both technical and non-technical individuals Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement Must be a proactive self-starter, motivated, innovative, capable of providing technical solutions Flexible and able to meet tight deadlines while working under pressure ...

Vice President of Channel Sales

Location
London Area, United Kingdom
operating model, and self-serve infrastructure Partner Experience & Operations • Drive partner NPS from current levels to +20 across all segments • Hold the organisation to SLA standards, inbound case hygiene disciplines, and handover rigour • Collaborate with Marketing on MDF allocation, co-sell programmes, and partner demand generation • Work cross-functionally with ...

Technical Product Manager — AI Native Onboarding Platform

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
that support multiple products and regions. Drive measurable outcomes: define and instrument KPIs (e.g., time‐to‐onboard, straight‐through processing, drop‐off, exception rates, SLA adherence, rework/defects) and iterate based on data. Align stakeholders: manage communication and interlocks across Product, Technology, Operations, and Risk/Compliance to ensure ...

Network and Wireless Infrastructure Field Engineer

Hiring Organisation
Spectrum IT Recruitment
Location
London, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum plus benefits and hybrid working
Site surveys Signal troubleshooting Authentication protocols Installation planning Experience with: VLANs VoIP systems Internet connectivity (ADSL, leased lines, etc.) Helpdesk/ticketing systems and SLA environments Rack installations, comms rooms, and structured cabling If you would like to be considered for this position then please contact Tom Rayner on (phone ...

Sr. Product Manager - Fleet Telematics (Fixed-Term contract), Fleet Safety & Technology

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
discovery through scaled deployment, including requirements definition, prioritisation, and executive stakeholder alignment Define and govern contractual relationships with telematics vendors, including leading commercial negotiations, SLA frameworks, performance accountability structures, and contract renewals Establish and maintain vendor governance mechanisms to ensure delivery against contractual commitments, data quality standards, and operational KPIs ...

360 Recruitment Consultant - MedTech

Hiring Organisation
PROJECTUS
Location
St Albans, England, United Kingdom
their business growth strategy, before negotiating and agreeing a Search & Staffing Partnership under our EDGE or CATALYST solutions. By offering hiring process analysis, agreeing SLA’s and assisting with employer branding techniques as part EDGE or CATALYST; we embed ourselves within our Partners, working alongside hiring teams & TA departments ...

Database Administrator

Hiring Organisation
Reed
Location
Gravesend, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£24,000 - £28,000 per annum, Inc benefits
within agreed SLAs, coordinating the engineering team, and ensuring smooth operational execution. Key Responsibilities: Monitor the ServiceNow platform and ensure tasks are completed within SLA timeframes. Schedule work for engineers and allocate resources efficiently. Arrange travel and accommodation for engineers as required. Prepare monthly costing sheets ready for billing. Manage ...

Senior Data Analyst

Hiring Organisation
Xcede
Location
City of London, London, United Kingdom
commercial stakeholders to deliver reporting, insights and performance analysis across a complex logistics network. You’ll own dashboards and reporting packs, investigate delivery and SLA performance issues, identify root causes and turn data into clear commercial recommendations. The role combines structured reporting with ad hoc analysis and requires someone confident ...

Data Engineer

Hiring Organisation
Tenth Revolution Group
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £65,000 per annum
modelling (3NF, dimensional modelling, star/snowflake schemas, data vault concepts) Experience designing and operating ELT/ETL pipelines Familiarity with data quality frameworks, SLA monitoring and lineage tracking Experience with Snowflake and dbt Proficiency with AWS Experience with version control, CI/CD and testing Comfortable working in Agile ...

Commercial Business Partner, International

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
pricing and negotiation strategies that balance growth, margin, and long‐term value. Assess non‐standard deal constructs (ramps, free periods, opt‐outs, minimum commitments, SLA exposure) and recommend practical alternatives. Support large or material opportunities through formal deal review and executive approval processes. Commercial Advisory to Sales ...

Legal Counsel (In-House) United Kingdom

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
positions, fallback clauses, escalation triggers Legal point of contact for the GTM team Triage and turn around RFP/security/legal questionnaires within SLA, working with Security, Finance, and Product as needed Pre-clear known customer paper and common redlines ahead of quarter-end to compress deal times Vendor ...

Student Temp - IT Support Center

Hiring Organisation
United Nations Federal Credit Union
Location
Long Island City, New York, United States
Employment Type
Permanent
Salary
USD Annual
Why join this team About UNFCU United Nations Federal Credit Union (UNFCU) provides global banking for global citizens. Since 1947, we have been the leading financial cooperative for the UN community, serving more than 240 ...

Service Desk Engineer (Level 1)

Hiring Organisation
Proactive Appointments
Location
Guildford, Surrey, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
Microsoft 365, Entra ID, and Intune administration Assist with onsite support visits and project work when required Maintain and update knowledge base documentation Ensure SLA targets and service quality standards are met Identify and escalate potential security incidents Technical Environment Windows Desktop & Windows Server Microsoft 365 Microsoft Entra ID Microsoft … experience in IT Service Desk/IT Support role Strong Microsoft 365 support experience Experience with device troubleshooting and endpoint support Confident working within SLA-driven ticketing environments Strong communication and customer service skills Logical, structured troubleshooting approach Comfortable working independently in a remote environment Motivated to build a long ...

IT Service Manager

Hiring Organisation
CV Screen Ltd
Location
Christchurch, Dorset, UK
Employment Type
Full-time
Service Manager, you will be one of four other service managers who oversee the day-to-day delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and service improvements. The role also includes... LFWQ1_UKTJ ...

IT Service Manager

Hiring Organisation
CV Screen Ltd
Location
Christchurch, Dorset, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
Service Manager, you will be one of four other service managers who oversee the day-to-day delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and service improvements click apply for full job details ...

IT Service Manager

Hiring Organisation
CV Screen Ltd
Location
Throop, Dorset, UK
Service Manager, you will be one of four other service managers who oversee the day-to-day delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and xkybehq service improvements. The role also includes Please click on the apply button to read the full ...

SERC Data Officer

Hiring Organisation
Somerset Wildlife Trust
Location
Taunton, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£28,000
necessary. Carrying out the analysis of SERCs data holdings and identifying gaps at least annually in order to inform the following years activities. Undertaking SLA deliverables regarding data extracts in a timely and accurate manner as required by each Service Level Agreement. Providing technical input to the development of SERC ...