376 to 400 of 736 Permanent SLA Jobs

security governance, compliance frameworks, and management decisions remains with the IT and Security Manager. Key Responsibilities: IT service desk management, incident resolution, troubleshooting, and SLA-driven support across end-user and business systems. Windows endpoint administration, device deployment, software installation, user provisioning, and lifecycle management. Infrastructure support covering servers, networks ...

through to full resolution and client satisfaction. You will facilitate resolution and ensure key stakeholders including the customer are updated within the agreed escalation SLA so that impediments do not detract from on-time delivery Communication & reporting: You will ensure project deliverables, task deadlines and milestones are clearly understood ...

What will you bring? Understanding of network management and use of Network Management Platform tools Proven track record of successfully prioritising simultaneous activities within SLA Proven track record in complex delivery of multiple teams and interfaces Self-motivating individual with the ability to develop strong customer relationships as well ...

design, deployment, maintenance, and upgrades. Reliability Engineering: Own Ripple’s 99.9% Network availability SLA. Develop changes to architecture needed to robustly meet this SLA, and build advanced observability to accurately measure adherence. Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross‐functional projects ...

ensure on-time resolution of escalations/incidents through efficient analysis as per the SLA and quality norms and ensure positive customer satisfaction. Key Responsibilities COMMON OPERATIONS RESPONSIBILITIES (APPLICABLE TO ALL ROLES – L2 & L3) 1. OS & Platform Patching Monthly/weekly OS and platform patching of Azure VMs and PaaS ...

channels (phone, chat, email) in a fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture ...

regulatory compliance commitments. Accountable for the service performance of all exchanges, radio stations and data centres within your given patch (Measured by KPI/SLA success). Single point of contact for multiple delivery programmes, supporting the delivery of network build activity on key programmes such as Fibre Cities, Optical ...

regulatory compliance commitments.Accountable for the service performance of all exchanges, radio stations and data centres within your given patch (Measured by KPI/SLA success).Single point of contact for multiple delivery programmes, supporting the delivery of network build activity on key programmes such as Fibre Cities, Optical/Ethernet ...

troubleshooting, and incident resolution • Support microwave radio communication and backhaul systems • Coordinate with telecom vendors, ISPs, and third-party providers • Manage incidents, escalations, and SLA-driven service restoration • Support Linux-based systems and applications • Execute maintenance activities, upgrades, and configuration changes • Create incident reports and RCA documentation • Participate in shift ...

design, deployment, maintenance, and upgrades. Reliability Engineering: Ownership of Ripple’s 99.9% Network availability SLA. Develop changes to architecture needed to robustly meet this SLA, and develop advanced observability to accurately measure adherence. Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross‐functional ...

supplier fragmentation. Develop and deliver commercial proposals covering consolidation, aggregation, rightsizing and improved deal structures. Manage supplier performance and commercial risk through service reviews, SLA tracking and improvement plans. Review commercial and contractual positions, identify risk, and involve Legal, Risk or senior stakeholders at the right time. Stay ahead ...

seasonal volumes. Driving operational excellence and continuous improvements to support the evolving business. Sourcing and managing consumable providers, continuous negotiation on costs. Setting SLA’s and tracking KPIs. Working with the Merchandise Planning team on forecasted volumes and shipping priorities. What will I need to thrive in this role? Demonstrated ...

system streamlining and ROI justification Design and enforce IT governance, policies, risk frameworks (ISO 27001, GDPR, cyber resilience) Lead vendor selection, contract negotiation and SLA enforcement Assess current systems and implement the optimum tech stack (cloud, ERP, security, automation) Deliver disaster recovery, business continuity and zero-downtime operations ...

training is given as required Ensure standard operating procedures and minimum data quality standards are adhered to Ensure internal and external KPI’s and SLA’s are met Help shape and actively contribute to the exposure management strategy of Gallagher Specialty Develop new initiatives in this exciting and fast growing ...

shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond ...

shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond ...

costs, accruals and forecasting administering subcontractors and maintaining commercial records. You will produce CVRs, cashflow and revenue forecasts, monitor risks and opportunities, and ensure SLA and KPI performance is accurately reported. Within the Mobile division, you will oversee Acquisition and Design commercial activities, maximise value from ADC contracts, manage client ...

playbooks that let our network scale without adding headcount. You'll own the daily heartbeat of the platform: making sure tickets are resolved within SLA, reconciling data across systems, hunting down the orders that fall through the cracks, holding warehouses and carriers to their SLAs, and turning recurring operational pain ...

with possible remote work depending on operations. You will analyze and resolve incidents, deploy fixes, and ensure backups, upgrades, and security compliance while maintaining SLA commitments. Defence security clearance is required. #J-18808-Ljbffr ...

what matters. What you'll do: Delivering M365 L1/L2 support for our customers. Take ownership of tickets, delivering support to SLA's.Liaise closely with customers, keeping them updated with progress. Work closely with your Team and other Delivery Centre staff. Maintain strong working knowledge of the M365 suite ...

ensure operational readiness of critical data center infrastructure. This role is accountable for maintaining high availability across electrical, mechanical, and life-safety systems; ensuring SLA performance; and driving rapid, disciplined resolution of infrastructure faults and incidents. The Senior Manager provides strategic engineering leadership for maintenance, repairs, diagnostics, system enhancements ...

CVSS scores, risk ratings and remediation SLAs. Escalating high-risk, overdue or repeatedly unresolved vulnerabilities. Producing dashboards and reports covering vulnerability ageing, trends and SLA performance. Maintaining accurate records and audit-ready evidence. Supporting security governance, assurance and risk-exception processes. Helping improve the effectiveness of the wider vulnerability management ...

process this includes: Supporting the range team with data pre-population Vendor engagement, training and onboarding to PIM Ensuring with vendors achieve agreed collection SLA though PIM and Vendor Portal Data validation against data model principles Support range team data validation for accuracy Send to translation and support with queries ...

process this includes: Supporting the range team with data pre-population Vendor engagement, training and onboarding to PIM Ensuring with vendors achieve agreed collection SLA though PIM and Vendor Portal Data validation against data model principles Support range team data validation for accuracy Send to translation and support with queries ...

process this includes: Supporting the range team with data pre-population Vendor engagement, training and onboarding to PIM Ensuring with vendors achieve agreed collection SLA though PIM and Vendor Portal Data validation against data model principles Support range team data validation for accuracy Send to translation and support with queries ...