Expertise spans across ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development , with strong proficiency in JavaScript, CSS, HTML, Angular, and REST/SOAP APIs . Proven track record of implementing and customizing ITSM processes including Incident, Problem, Change, Service Request, and Configuration Management. Experienced in creating and modifying … Practical experience in the creation or modification of the relevant ITSM toolset components 3. Writing scripts, business rules, UI and data policies, REST/SOAP integrations, scoped App, reports, script includes, Knowledge management, loading of data through Import Sets, knowledge of Data sources and transform map 4. The ServiceNow Developer ...