1 to 25 of 65 Permanent Senior Support Analyst Jobs

Senior Front Office Application Support Analyst Join to apply for the Senior Front Office Application Support Analyst role at EDF Trading Senior Front Office Application Support Analyst Join to apply for the Senior Front Office Application Support Analyst role at EDF Trading Direct message the job poster from … EDF Trading Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! When you join EDF Trading you’ll become part of a diverse international team of experts who challenge conventional ideas, test new approaches and think outside the box. Energy markets evolve rapidly so our team needs to … perfect organisation at which to begin or progress your career in the commodities sector. Join us, make a difference and help shape the future of energy. Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a More ❯

Senior IT/Desktop Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Join to apply for the Senior Application Support Analyst role at LSEG (London Stock Exchange Group) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are … or DevOps. Ability to work both independently and in teams. OUR VALUES AND CULTURE: We value integrity, partnership, excellence, and change. Our culture emphasizes diversity, innovation, and sustainability. We support our employees' growth and foster an inclusive environment where everyone can thrive. ADDITIONAL INFORMATION: We offer comprehensive benefits, including healthcare, retirement plans, volunteering days, and wellbeing initiatives. We are More ❯

Senior Application Support Analyst ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses More ❯

Senior IT Support Analyst (Law Firm) - London Client: DGH Recruitment Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 23.05.2025 Expiry Date: 07.07.2025 Job Description: Senior IT Support Analyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for a Senior IT … Support Analyst (Law Firm) to join our London-based global law firm on a permanent basis. Please note this role is onsite 5 days per week. Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high-quality and timely responses, including ongoing communication, setting and meeting expectations … and resolution, for IS services to the firm. Coordinate and track all Change Forms related to new hires, departures, support, and name changes. Provide a white glove service to the business and continually strive to improve the service provided. Develop other team members and enhance their knowledge. Lead projects and take responsibility for various tasks assigned by other IS More ❯

Be among the first 25 applicants Direct message the job poster from RedRock Resourcing A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and … Working with the team to implement policy and procedure. Helping train and develop junior team members. Excellent benefits package including comprehensive training and development! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology, Consulting, and Other Industries IT System Installation and Disposal, IT System Operations and Maintenance, and IT More ❯

Social network you want to login/join with: Job title: Senior Desktop Support Analyst Reports to: Service Desk Manager Location: London Department The Service Desk team resides within the IT Operations department and provides front line support of all end users globally. The team is based on the trading floor in London and Paris, has … and back office across all asset classes. Scope for this role includes all systems and processes covering the elements of end user computing within the global business. Systems under support include both vendor and internally developed systems. Main responsibilities This role is focused on delivering high-quality customer service, managing technical support for IT systems, and coordinating with … workload: Manage all incoming contact from customers, logging and progressing issues within defined service levels. Distribute workload within the team to ensure efficient handling of customer inquiries. Provide IT support for hosted solutions: Offer 1st through 3rd line technical support for IT solutions hosted or led by EDF Trading. This includes both in-house and vendor-purchased systems More ❯

whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Apps Support Sr Analyst plays a critical role in ensuring the stability, reliability, and performance of Citi's application systems. As part of the Application Support team, the Sr … Analyst is responsible for providing technical and operational support for complex applications, ensuring seamless functionality and minimizing downtime. This role involves close collaboration with development teams, infrastructure teams, and business stakeholders to address issues, implement solutions, and enhance system performance. This role is essential for maintaining the operational integrity of Citi's applications and ensuring a seamless experience … for users and stakeholders. The Apps Support Sr Analyst contributes to the team's success by driving technical excellence, fostering collaboration, and delivering reliable application services. This role requires good knowledge of python, shell scripts and SQL. What you’ll do Incident Management: Proactively monitor application systems, troubleshoot issues, and resolve incidents to ensure minimal disruption to business More ❯

Senior Application Support Analyst - Citi Join to apply for the Senior Application Support Analyst - Citi role at Jobs via eFinancialCareers Senior Application Support Analyst - Citi 1 day ago Be among the first 25 applicants Join to apply for the Senior Application Support Analyst - Citi role at Jobs via … of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Commodities Support team is a well-established team with regional coverage in Singapore, India, London, Belfast and Houston. The team primarily covers regional application Support to the Commodities trading business … ensuring the availability and efficiency of the trading applications used by all partner functions. What you'll do: Work within the Global Commodities Production team to provide stability and support to the Commodities trading business (Trading, Operations, Middle Office, Downstream partners) . Deliver efficiency and stability through automation, failover testing and incident and problem management lifecycles. Use Site Reliability More ❯

Social network you want to login/join with: Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs and monitoring solutions. Install, configure, and maintain operating systems (Windows … and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement robust solutions. Investigate and troubleshoot critical vulnerabilities … documentation, knowledge base articles, and training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office More ❯

of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Commodities Support team is a well-established team with regional coverage in Singapore, India, London, Belfast and Houston. The team primarily covers regional application Support to the Commodities trading business … ensuring the availability and efficiency of the trading applications used by all partner functions. What you’ll do: Work within the Global Commodities Production team to provide stability and support to the Commodities trading business (Trading, Operations, Middle Office, Downstream partners) . Deliver efficiency and stability through automation, failover testing and incident and problem management lifecycles. Use Site Reliability … insights into application performance and capacity with proposed solutions. Work to implement scalable solutions from a tooling catalogue. What we’ll need from you: Relevant experience in an Application Support role, ideally with Site Reliability Engineering experience. Knowledge/experience of Problem Management Tools and the Incident management process. Demonstratable experience in providing Automation and TOIL reducing solutions. Ability More ❯

Senior Application Support Analyst - Citi Join to apply for the Senior Application Support Analyst - Citi role at Jobs via eFinancialCareers Senior Application Support Analyst - Citi 23 hours ago Be among the first 25 applicants Join to apply for the Senior Application Support Analyst - Citi role at Jobs via … asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The … Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines More ❯

Senior Support Analyst - Claims Senior Support Analyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual to support our wholesale business providing operational support … be doing: Investigate, triage, and manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables, ensuring the correct governance is … applied Write scripts in one or more scripting languages to resolve issues, and automate Ensure controls and auditability are maintained on all support and development activities Contribute to the development and maintenance of team Procedures, Policies, and documentation Coordinate 3rd party suppliers and IT partners, to resolve business issues and team activities Thorough and timely communication with Business and More ❯

asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The … Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯

of the federation is central to our ability to transform lives around the world and address the global challenges of the future. The Role We are looking for a Senior Application Support & Development Analyst. The post holder will be part of the Application Support and Development team which is responsible for ERP, Dynamics 365, Identity & Access Management … and Microsoft 365 platform. The team develop solutions and provides 2 nd and 3 rd line support to UoL staff. The post holder will be responsible for the support, maintenance, changes to and development of University Business Systems (Business World/Unit4, StarRez, Kinetics). The role will span the full spectrum of systems/application support More ❯

and timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed. Job Description: We're looking for an experienced Senior Support Specialist to play a key role in ensuring the stability, performance, and reliability of our Big Data Platform. The successful candidate will have deep technical expertise in … big data technologies and a strong track record of resolving complex technical issues. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯

Applications Support Senior Analyst - AVP Citi Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Applications Support Senior Analyst - AVP role at Citi Applications Support Senior Analyst - AVP Citi Belfast, Northern Ireland, United Kingdom 13 hours ago Be among the first … applicants Join to apply for the Applications Support Senior Analyst - AVP role at Citi Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer … clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements More ❯

Methodist Homes Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 72191f527689 Job Views: 11 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Senior Application Support Analyst (Fixed Term) - Hybrid Working based in Derby Permanent - 37 hours per week - Monday - Friday Hybrid working model Salary up to £45,295 This is … By fostering inclusivity and care, we work collaboratively to improve the wellbeing of our residents, colleagues, customers and communities. About the role We are seeking a skilled and experienced Senior Application Support Analyst initially on a 24-months fixed term contract basis to be part initiatives of our programme of change. This role will sit as part … continued seamless delivery of business-as-usual IT tasks whilst being part of continuous improvement and strategic projects. About you The ideal candidate will have worked previously in a senior systems role, ideally have finance systems experience, be highly motivated, driven and proactive and dedicated to ensuring successful delivery. The candidate will possess a strong background in supporting systems More ❯

clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow … facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯

We are seeking a highly motivated and skilled Application Tools Support Engineer to join our team. This role combines traditional L2 support responsibilities with a Site Reliability Engineering (SRE) mindset to ensure the stability, performance, and continuous improvement of our critical DevOps toolchain, including emerging Generative AI (GenAI) tools. Key Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Provide timely and effective technical support for end users of a designated set of DevOps tools, encompassing traditional tools (e.g., CI/CD platforms, monitoring and … processes, identifying opportunities for automation, self-healing, and enhanced reliability, specifically exploring the potential of GenAI for automation and optimization. Collaborate with engineering teams on the design, implementation, and support of new tools and features, advocating for supportability and operational excellence, with a focus on integrating into support model effectively. Ensures essential procedures are followed and helps to More ❯

for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. The Senior Analyst applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. The successful … candidate will display in-depth understanding with the ability to evaluate moderately complex and variable issues with substantial potential impact. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯