1 to 25 of 50 Permanent Senior Support Engineer Jobs

Senior Support Engineer, Oxford, COR5687 Want to join a supportive, brilliant local company working with excellent customers on complex IT infrastructures? Are you a Support Engineer who wants to join a fun, vibrant team with a positive atmosphere and excellent leadership? This is a role … not to be missed! Join our client's team as a Senior Support Engineer and lead the charge in tackling complex technical challenges. Elevate your career as a Senior Support Engineer, providing top-notch support to a diverse clientele. The Role As a … Senior Support Engineer, you'll be the go-to person for resolving complex technical issues both remotely and on-site. You'll demonstrate leadership within the team, offering guidance and support to junior members. This role offers the opportunity to work with a wide array of more »

Cloud, Cyber Security, Infrastructure, Workspace and Managed Service Solutions. Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model. As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works. Senior Technical Support Engineer (Home Based): Duties Support varied clients across both private and public sector Support, maintain and troubleshoot - Windows, AD, SQL solutions … Support, maintain and troubleshoot - VMware, HyperV Support, maintain and troubleshoot - Cloud based solutions Support, maintain and troubleshoot - Citrix XenApp, XenDesktop Support, define and implement secure configurations Measure/Troubleshoot systems performance and security Create technical documentation Act as technical lead for subset of customers Technical resource more »

Senior IT Support Engineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. Our … configuration. Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve … efficiency and service quality. Documentation for both client and internal systems and processes. Occasional travel to client's premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/be: Strong experience with Apple hardware and software including macOS and iOS. more »

SENIOR APPLICATION SUPPORT ENGINEER OPPORTUNITY WITH A LEADING GLOBAL SOFTWARE SOLUTIONS PROVIDER IN STOKE-ON-TRENT. Senior Application Support Engineer hybrid working role in Stoke-on-Trent with experience in a similar role. Attractive benefits package. Up to £45,000 per annum & Flexible working. … as well as offering market leading benefits and investment into employee experience across all departments. Due to continued growth, they are looking for a Senior Application Support Engineer to tend to a variety of technology requirements for company directors and associated individuals. This is a hybrid working … bank holidays + birthday off Life assurance Development and training opportunities for career progression Eye care + free gym membership Company events and lunches Senior Application Support Engineer role Our client seeks a Software Asset Management Team Leader in Stoke-on-Trent to oversee software configuration management. more »

and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We have a great opportunity for a ICT Support Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is … to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will be office based, however travel between sites, offices and other main offices is expected on a regular basis. The successful … to deliver a service. They, therefore, must be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office more »

Senior Support Engineer 2nd/3rd Line - South London - Onsite - £40,000 - £43,000 - bonus, share scheme, Windows, Mac Desktop, Server technologies, MS Office/Office 365, CompTIA A+ and CompTIA N+ (or equivalent) qualification My client is a leading managed IT service provider supporting the needs … of small and companies across multiple sectors They are seeking a 2nd/3rd Line Onsite Engineer to join their team, based at one of their high-profile clients in South London. You’ll need to have experience as a 2nd line support engineer of at least … months. The 2nd/3rd Line Support Engineer will be responsible for: You should be able to communicate effectively at a technical and non-technical level Troubleshoot a variety of issues, either by applying knowledge you have gained or researching fixes. Use Autotask to log, monitor and pick more »

Senior Support Engineer 2nd/3rd Line - South London - Onsite - £40,000 - £43,000 - bonus, share scheme, Windows, Mac Desktop, Server technologies, MS Office/Office 365, CompTIA A+ and CompTIA N+ (or equivalent) qualification My client is a leading managed IT service provider supporting the needs … of small and companies across multiple sectors They are seeking a 2nd/3rd Line Onsite Engineer to join their team, based at one of their high-profile clients in South London. You’ll need to have experience as a 2nd line support engineer of at least … months. The 2nd/3rd Line Support Engineer will be responsible for: You should be able to communicate effectively at a technical and non-technical level Troubleshoot a variety of issues, either by applying knowledge you have gained or researching fixes. Use Autotask to log, monitor and pick more »

Senior Support Engineer – Azure, M365, AVD – Office Based - £50,000 - £65,000 WHY? ❔ Be a big player on a small pitch! ❔ The chance to be involved in multiple tech streams. ❔ Chance to get involved in projects. ❔ Certification training/progression is limitless Technologies: Microsoft tech Office365/… Microsoft365 Azure AVD Responsibilities: Troubleshoot and resolve complex technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk Senior Support Engineer – Azure, M365, AVD – Office Based more »

Role: 3rd Line/Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support/Senior Support IT Engineer to join a growing client in the Ripley area. My client is looking … for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the Managed Services industry. This is a versatile … position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers, and 3rd Line Support within an MSP environment. more »

Senior IT Support Engineer - MSP - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Senior IT Support Engineer with a broad knowledge of Windows Server, Virtualisation … and Networking & Security to join the experienced team. Ideally a proficient Senior IT Support Engineer with a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. This is an more »

Senior IT Support Engineer - Bradford Role: Senior IT Support Engineer Location: Bradford Salary: £30,000 - £40,000 A longstanding MSP in Bradford is seeking an experienced Senior IT Engineer to add to its team. They are seeking an individual with a passion … to learn and develop, as well as having the autonomy and self confidence to assist the help desk with escalated tickets and support clients onsite for project work. Regarding projects you will work regularly alongside the MD to assist clients with server upgrades, Exchange to Office 365 migrations, and more »

Senior Support Engineer I have partnered with a global business well established within the online gaming/gambling industry who have ambitious growth plans for 2024. The company have a wide array of clients ranging from independent gaming studios to the world’s largest online casinos delivered … but you will need the ability to travel to Oxford averaging 3/5 times per month on average. Key Skills Required: End User Support: 5+ years in a Microsoft-based environment. Desktop Hardware Support: Specifying, ordering, onboarding, and troubleshooting desktop/laptop equipment. Consumer Internet Support … inc. Dental membership in Service flexible, mature working environment Up to £50,000 (depending on experience) If you are a tech focused and motivated support engineer looking for a new role with an ambitious organisation, then please apply today more »

We are looking for Senior Support Engineer for Winchester Location : ROLE PURPOSE (summary) Support Engineer will provide production support (24/7/365) to BSS application suite and its associate interfaces. KEY ACCOUNTABILITIES Resolve the Incidents raised as per the defined standards of … time, cost and quality for increased customer satisfaction. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications. Manage smooth coordination between offshore … the KEDB & Runbooks from time to time. Analyse all business processes and ensure compliance to all controlled processes according to business requirement. Provide daily support (24x7x365) with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Work more »

Application Support Engineer, Coding/Developing, Leading Application Support, C#.NET, SQL, Application & Software Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site. *3 days a … week in the office is required as well as being able to drive on site* An exciting financial services firm are looking for a senior level software Application Support Engineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading … support of software predominately written in C#, T-SQL and web languages. Investigating production issues and implementing fixes where necessary. Developing software changes in response to urgent business needs. Evaluating emerging technologies, frameworks, third party libraries and API's. Building and maintaining application monitoring and logging solutions. Enhancing solutions more »

Role: Senior IT Support Engineer Location: Central London Salary: Up to £40,000 Our client, a Managed IT & Microsoft Cloud Solution Partner is searching for an experienced and technically minded IT Support Engineer to join the team ASAP! This is a fantastic opportunity to work … within a growing team, at a company which is heavily focused on providing high level cloud solutions and support. Role Overview As an IT Support Engineer you will be responsible for providing L2 & L3 solutions for their clients, acting as a senior point of escalation and also … being involved in project work. Daily Responsibilities: Act as a key point of contact for escalations from the service desk Oversee the provision of support to multiple clients across various sectors. Hands on assistance with a range of exciting projects relating to Microsoft cloud solutions, virtualisation, disaster recovery, and more »

Senior 2nd Line Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance … productivity and achieve their business goals. As the Senior 2nd Line Support Engineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with the clients to address their IT … needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operations of their IT systems. As well as being a hands on engineer, this role is to provide the next step in someone’s career, to take on the leadership role within the team. You will be more »

Job title: Senior Application Support Engineer Location: Warton - onsite only Salary: £47,683-£52,426 (dependent on skills and experience) What you'll be doing: Incident and Request Management through our ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice … they arise, either learning on previous experience, by searching knowledge bases or by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable Benefits: You'll receive benefits including a competitive … as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Air PLM Application Support team: As a senior Application Support Engineer, you will be responsible for troubleshooting technical issues within the PLM toolset. The PLM more »

Senior Network Engineer Pontypool/hybrid £35,000 - £50,000 We're partnered with a multi-award-winning Welsh health-care organization that are expanding their Networks team. The Senior Network Engineer will be supporting over 10,000 users and over 180 services across over … sites. The industry that the organization specializes in is forecasted to expand substantially over the following 5 years. The Network Engineer will work in the Network Services team to ensure the terms and conditions are fulfilled between the ICT Services and its customers. Key responsibilities of the Senior Network Engineer are: - Lead on projects and have 2 Juniors supporting you. - Designs and supports the Network infrastructure including Security and an extensive Wi-Fi estate. - Undertake the technical tasks required in providing a comprehensive Network, Security (Firewalls) - Demonstrate strong knowledge in all matters relating to both the more »

Senior Network Engineer Pontypool/hybrid £35,000 - £50,000 We're partnered with a multi-award-winning Welsh health-care organization that are expanding their Networks team. The Senior Network Engineer will be supporting over 10,000 users and over 180 services across over … sites. The industry that the organization specializes in is forecasted to expand substantially over the following 5 years. The Network Engineer will work in the Network Services team to ensure the terms and conditions are fulfilled between the ICT Services and its customers. Key responsibilities of the Senior Network Engineer are: - Lead on projects and have 2 Juniors supporting you. - Designs and supports the Network infrastructure including Security and an extensive Wi-Fi estate. - Undertake the technical tasks required in providing a comprehensive Network, Security (Firewalls) - Demonstrate strong knowledge in all matters relating to both the more »

I'm looking for a Senior Application Support Engineer to join the UK's leading Aerospace & Defence organisation in Warton, Carnforth. You MUST be eligible for security clearance (SC) to be considered for this role. What you'll be doing: Incident and Request Management through our ITSM … toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trend analysis Supporting licence renewal, hosting and utilisation monitoring activities Reporting on toolset data and service statistics Your skills and experiences: Understanding of Engineering PLM toolsets … they arise, either learning on previous experience, by searching knowledge bases or by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable The Air PLM Application Support team: As more »

Salary: £27,000 - £30,000 per annum Brand: Cantium Business Solutions Location: Kings Hill The Role Cantium is seeking a Senior Desktop Support Engineer to join our Regional Support Team. This role involves providing proactive and reactive IT support for all Cantium Business Solutions local … authority customers. As the Senior Desktop Support Engineer, you will be responsible for responding to user requests for support through remote tools and hands-on triage, ensuring timely resolution or escalation to the Desktop Support Manager. This role may require some field-based IT support … Maintain proactive estate monitoring to make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This more »

Job title: Senior PLM Application Support Engineer Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £47,683-£52,426 (dependent on skills and experience) What you'll be doing: Provide … SME level expertise on the Siemens Teamcenter PLM application Provide specialist advice on toolset usage to the end users Support licence renewal, hosting and utilisation monitoring activities Contribute to and maintain a support knowledge base Incident and Request Management through our ITSM toolset Service Now Infrastructure monitoring and … Your skills and experiences: Essential: Understanding of Engineering PLM toolsets (Teamcenter Unified and/or Enterprise PLM/PDM) Understanding of Engineering and Manufacturing support needs Able to operate independently to investigate and resolve issues as they arise, either learning on previous experience, by searching knowledge bases or by more »

Job Description IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the … Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided more »

We are hiring Senior Support Engineer. Below are details ROLE PURPOSE (summary) Support Engineer will provide production support (24/7/365) to CHM application suite and its associate interfaces. KEY ACCOUNTABILITIES Resolve the Incidents raised as per the defined standards of time, cost … and quality for increased customer satisfaction. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications. Manage smooth coordination between offshore and onshore … the KEDB & Runbooks from time to time. Analyse all business processes and ensure compliance to all controlled processes according to business requirement. Provide daily support (24x7x365) with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Work more »

JOB TITLE: Senior Application Support Engineer JOB LOCATION: London/Hybrid Job Type: Fixed Term or Permanent employment We are seeking several Senior Application Support Analysts with a strong background in supporting live production systems as BAU. They are also expected to support multiple … simultaneous projects and service releases. Investigate issues, develop fixes, support new releases, and perform general maintenance and administration All round experience in working on an application support team. Take ownership of issues and have a proactive approach to ensuring system stability and resilience. Out of hours support … in Shell scripting Oracle and SQL scripts Understanding of software development lifecycle and methodologies Excellent problem-solving and analytical skills KEY RESPONSIBILITIES General application support responsibilities such as: Building and supporting environments Running intraday and end of day batches using Control-M job schedular Responding to queries from application more »