SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
East London, London, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Scales, north west england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Senior Snowflake Matillion SupportEngineer (x3) Are you ready to chart your own career path? At SJP we need talented individuals like yourself to support our evolving culture. If you're seeking an employer that is passionate about excellence, innovation and autonomy, SJP could be the … place for you. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level Number of roles available: 3 The role As a SeniorSupportEngineer for our Data Platform, Snowflake and Matillion, you will be a key part of the … St. James's Place infrastructure team. You'll be working to support the technology and processes used to deliver and support the SJP Data Platform technologies, specialising in Snowflake, Matillion or a combination. You will be responsible for ensuring the platform is maintained in line with provider recommendations More ❯
London, United Kingdom Posted on 11/05/2024 Are you an experienced engineer with a passion for live operations? Join a multinational company as a SeniorSupportEngineer for a live operation at a streaming service! In this role, you'll be at the … opportunity allows you to collaborate with top-notch teams while making a direct impact on a global audience. What You'll Do: As a SeniorSupportEngineer, you will be responsible for overseeing the operation and monitoring of live events. Your expertise will ensure that video signals … customer devices, providing an exceptional viewing experience. Key Responsibilities: Deliver high-quality live sports and music events worldwide. Collaborate with peers to address critical support issues, balancing immediate fixes with root-cause analysis. Lead technical projects, coordinating support to resolve challenges and meet milestones. Apply deep technical expertise More ❯
Weston-super-mare, Somerset, United Kingdom Hybrid / WFH Options
Stryker Group
The Senior Digital SupportEngineer drives the delivery of direct support to all internal/external customers utilizing Stryker's cloud system environment. The incumbent will assist the Digital Support manager to design support processes that can scale to meet the needs of a … quickly growing business. The Senior Digital SupportEngineer will collaborate with Research and Development to define troubleshooting protocols and issue resolution sequences. Coordination of support amongst multiple vendors and internal teams to resolve complex system failure scenarios is a major component of this role. The Cloud … Support team works together to take on technical challenges and provide a positive experience for our customers. What You Will Do Apply technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web, while assisting with root cause investigations More ❯
Senior Technical SupportEngineer (Shifted Work Week) UK - Remote About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's … 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical SupportEngineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will … be part of the global support team, working on a shifted schedule that includes weekends to ensure continuous support coverage. In this role, you will assist with product-specific cases, manage case escalations, provide phone support and respond to alerts, helping Ping Identity deliver superior customer support. More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Senior IT SupportEngineer Derby Permanent £35,000 - £40,000 (DOE) Senior IT SupportEngineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby office … Linux, Cloud (AWS/Azure). Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. … Mentoring/coaching a small team of 1st/2nd Line IT Support Engineers. Must hold a full UK Driving Licence + have your own vehicle. Experience of working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Siemens Gas and Power GmbH & Co. KG
Senior Technical SupportEngineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical … SupportEngineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll … also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test More ❯
Software, our customers and our employees are at the center of our business. We strive to continuously improve our products and provide a strong support service for our customers. Our products are used by hundreds of customers worldwide in all areas of prepress and print. With offices in Belgium … we are looking to strengthen our team with a Solution Engineer. For our offices in Merelbeke, Belgium we are currently looking for a dedicated SeniorSupportEngineer . You will join our Solutions Team and you will report directly to the Operations Manager. Your Responsibilities: You will … be responsible, together with your team members, for the Customer Service Support and After Sales Services regarding our inhouse built software products. Diagnose and resolve complex technical issues efficiently related to the use and implementation of our software. Document support processes and maintain records of customer interactions. Reporting More ❯
Job Description IT Senior Systems SupportEngineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems SupportEngineer ideally with at least 5 to 7 years of experience in IT ideally from within the … Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided More ❯
Senior IT SupportEngineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a Senior IT SupportEngineer with client-facing experience? Do you have experience working … Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy working in … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Apart from a strong technical aptitude, personality and motivation are equally important. Being a team player is also crucial to the success of More ❯
The world's largest content providers, including Amazon, Google, and Microsoft trust Bango technology to reach subscribers everywhere. Bango, where people subscribe. Role The SeniorSupportEngineer will provide expert level technical product and platform support to all Bango Partners and assist our First Line team … Squad and will be expected to be the subject matter expert for a particular Bango partner. Responsibilities Provide expert level technical product and platform support to all Bango Partners and assist our First Line team with escalations. Act as a mentor to the First Line team by providing feedback … processes, and automations for effective management of the Bango environment. Work closely across functions (including Engineering, Delivery, Finance, and other Bango teams) to seek support when needed, ensuring priorities are aligned and SLAs are met. Document and implement internal change requests within the operations team including full test plans. More ❯
Senior Product SupportEngineer (m/f/) Senior Product SupportEngineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to innovation. We More ❯
