12 of 12 Permanent Senior Technical Engineer Jobs

Ventures, Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the … resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an important role in meeting client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills, problem solving skills, written skills, and verbal skills to resolve customer issues and build customer trust with professionalism More ❯

Subject - Senior Technical Support Engineer - Hands on Lab Equipment - Devon Job Title: Senior Technical Support Engineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You … are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry … include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. In addition to providing direct support to customers, you will collaborate with the More ❯

this data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. Senior Technical Support Engineer - Routing & Switching (Location - UK Remote) page is loaded Senior Technical Support Engineer - Routing & Switching (Location - UK Remote) Apply locations UK- Edinburgh … priorities alongside meaningful social, community, and societal impact. Applicants must have the right to work in the UK. Visa sponsorship is not available. How You Will Contribute: As a Senior Technical Support Engineer, you'll work at the front line of network problem-solving, owning the resolution of complex issues raised by customers and filed teams. You … including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Similar Jobs (1) QA Lead Engineer - Routing & Switching testing + Python Automation locations UK- Edinburgh - 19A Canning St time type Full time posted on Posted 29 Days Ago More ❯

Senior Technical Support Engineer Salary: £55000 - £65000 + Excellent Benefits Location: Cheltenham, Gloucester – Hybrid Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber … Intelligence who are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play … scale infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you'll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to More ❯

Job Title: Senior Technical Operations Engineer Location: UK Job Type: Permanent Travel Requirement: Frequent travel required (approximately 2 weeks to Norway and Finland every 1.5 months) Out-of-hours working: May be required during critical deployments or outages Job Summary: Join a global leader in cloud-native telecommunications and network infrastructure solutions, as a Senior Technical … you will deploy, integrate, troubleshoot, and resolve issues for advanced telecom solutions, supporting Tier 1 operators and satellite providers. You will work closely with both internal teams and customer technical staff, ensuring seamless project delivery and operational excellence. Key Responsibilities: Technical Support & Deployment Deploy and integrate EPC/5GC/NFV/Kubernetes solutions into customer networks. Collaborate … with customer technical staff to support system integration and testing. Run acceptance testing with customers to verify product functionality. Provide Tier 3 support during outages for assigned projects. Assist support teams with upgrades and execute go-live checklists. Troubleshooting & Issue Resolution Investigate and resolve technical issues, escalating to R&D as needed. Use test tools to capture and More ❯

Job Title: Senior Technical Operations Engineer Location: UK Job Type: Permanent Travel Requirement: Frequent travel required (approximately 2 weeks to Norway and Finland every 1.5 months) Out-of-hours working: May be required during critical deployments or outages Job Summary: Join a global leader in cloud-native telecommunications and network infrastructure solutions, as a Senior Technical More ❯

We have an amazing opportunity for a Senior Technical Engineer/Supervisor TV/Satellite & Structured Cabling in London. Ready to lead on some of Londons swankiest high-rise and residential projects? We want a skilled pro who lives and breathes IRS, fibre, coax, and structured cabling to take charge and deliver top-notch quality and safety More ❯

Senior Electrical Technical Support Engineer Functional area: Engineering Country: China City: Qingdao On-Site/Remote: Sur place Company name: Edwards Technologies Vacuum Engineering (Qingdao) Company Ltd Date of Posting: July 18, 2025 Last date to apply: August 31, 2025 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure More ❯

the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work … and industry best practices. Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction. Triage and resolve technical issues via ticketing systems, phone, and remote sessions. Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams. Identify root causes (code, configuration, or environment), and work with More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're recognized … as an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek out complex problems … and find their resolutions before they escalate from our clients. Your Impact Deliver a tailored customer experience by working closely with Technical Account Managers to understand clients' business goals and technical environments, with a focus on risk mitigation and network resilience Proactively identify and resolve risks, partnering with engineering teams to reproduce complex issues and drive permanent solutions More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're recognized … as an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek out complex problems … and find their resolutions before they escalate from our clients. Your Impact Deliver a tailored customer experience by working closely with Technical Account Managers to understand clients' business goals and technical environments, with a focus on risk mitigation and network resilience Proactively identify and resolve risks, partnering with engineering teams to reproduce complex issues and drive permanent solutions More ❯

Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first … class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and … resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be More ❯