Gaithersburg, Maryland, United States Hybrid / WFH Options
ALTA IT Services
Amazon Connect flows for call deflection, self-service transactions, and escalation. o Enable and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentimentanalysis, and redaction. o Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences. o Implement S3-based call and chat transcript storage … Preferred Qualifications • Practical exposure to full Amazon Connect deployments, including telephony setup, contact attributes, and queue performance optimization. • Experience enabling and tuning Contact Lens for compliance, sentimentanalysis, and post-contact QA scoring. • Experience with Amazon Q in Connect for agent assist workflows and knowledge retrieval. • Experience with Amazon Bedrock (LLM and embeddings) and guardrails; calling LLM More ❯
City of London, London, United Kingdom Hybrid / WFH Options
LHH
Skills and Experience Required Strong capabilities across a range of AI techniques, including supervised and unsupervised learning, generative AI, deep learning, graph analytics, statistical modelling, time-series forecasting, geospatial analysis, NLP, sentimentanalysis, and pattern detection. Excellent communication skills, with the ability to present complex technical concepts clearly and confidently to non-technical audiences, manage stakeholder More ❯
Skills and Experience Required Strong capabilities across a range of AI techniques, including supervised and unsupervised learning, generative AI, deep learning, graph analytics, statistical modelling, time-series forecasting, geospatial analysis, NLP, sentimentanalysis, and pattern detection. Excellent communication skills, with the ability to present complex technical concepts clearly and confidently to non-technical audiences, manage stakeholder More ❯
london, south east england, united kingdom Hybrid / WFH Options
Sine Digital
in a research, data, or insights role within an agency, consultancy, or brand-side environment Proven experience in designing, managing, and delivering end-to-end research projects, including scoping, analysis, and client presentation Strong understanding of digital marketing performance data, particularly in Paid Search and Paid Social, and how it can be integrated into audience and market insights Demonstrable … to juggle multiple deadlines. Desirable Skills & Experience Experience building or maintaining dashboards in Looker Studio or equivalent tools Familiarity with Google Cloud Platform and BigQuery for data extraction and analysis Knowledge of NLP techniques for clustering and sentimentanalysis Experience leading or mentoring junior analysts. Technology Proficiencies Microsoft Excel/Google Sheets Looker Studio (or equivalent More ❯
optimize key areas: Supply Chain & Logistics: Predictive analytics for demand forecasting, inventory management, and transportation optimization. Customer Engagement & Marketing: Personalized recommendations, AI driven customer insights, agent deployment, and sentiment analysis. Product Development: Advanced data analytics to improve footwear/apparel and innovation. Ensure AI models are explainable, scalable, and integrated with existing workflows. Communicate AI strategies, initiatives, and More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
NLP PEOPLE
of novel NLP algorithms and models, pushing the boundaries of artificial intelligence. Design and implement advanced deep learning architectures for tasks such as text generation, summarization, sentimentanalysis, and machine translation. Conduct cutting-edge research in areas like transformer models, large language models (LLMs), and explainable AI (XAI) for NLP. Collaborate with a global team of researchers More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Neoci Ltd
a software company based near Brighton. We design, develop and distribute our own products, including a Unified Communications App and AI-powered tools for call transcription, sentimentanalysis and meeting summaries. We also build and support bespoke software applications for selected customers. Our team combines deep technical expertise with a passion for building scalable, cloud-deployed products More ❯
the current rule based, supervised and unsupervised methods Apply ML/DL algorithms and technologies to NLP tasks such as Named Entity Recognition, POS tagging, Parsing, SentimentAnalysis, Clustering, text prediction etc. Develop a comprehension of the technologies, methods and the architecture within Docusign product development. Also an understanding of the entire software development end to end More ❯