13 of 13 Remote/Hybrid Permanent Service Analyst Jobs

Service Management Analyst £45,000 – £55,000 | Preston | Hybrid (3 days onsite) When a major incident happens... Some people focus on fixing the technology. Others focus on making sure everything else runs properly. The communication... The coordination... The decisions... The stakeholders... The actions. This role … office) Flexibility: Be part of the out-of-hours major incident rota, with additional payments for on-call cover Influence: Help shape a growing Service Management function within a modern Managed Service Provider Variety: Major Incident, Problem, Change, Knowledge Management and Continual Service Improvement Development: Opportunity ...

Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise … looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast ...

housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents … successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively. We have a new opportunity for a Service Desk Analyst to join our IT Support Team in Oldham on a permanent, full time 35 hour per week basis. We currently operate ...

successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively. We have a new opportunity for a Service Desk Analyst to join our IT Support Team in Oldham on a permanent, full time 35 hour per week basis. We currently operate … appropriate individual, team, or manager. You will also be responsible for updating the ITSMF tool and provide support with the objective of restoring normal service as quickly as possible. What we are looking for We are a customer-focused organisation so we know that how we do things ...

Junior Service Desk Analyst Location: Stevenage (Hybrid, 3 days onsite) We're looking for a Junior Service Desk Analyst to join a growing technology business in Stevenage. This is a fantastic opportunity for someone looking to build a career in IT, with exposure to modern technologies … first point of contact for clients, you'll provide technical support, troubleshoot issues, manage support tickets, and work closely with Development and Service teams to deliver an excellent customer experience. Key Responsibilities Act as the first point of contact for client support requests. Log, manage, and update support tickets. ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining the integrity of all records within the ManageEngine ITSM system while bridging the gap between technical teams and non-technical stakeholders. By translating complex business requirements into technical solutions and collaborating closely with 2nd Line ...

First Line IT Service Desk Analyst Waterlooville Permanent Full Time Hybrid 28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through to resolution … first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout the support process. Escalate complex issues to senior technical teams ...

Description Purpose of the Role Reporting to the Service Delivery Team Leader, you will play a key role in delivering high-quality IT support across the business. Responsible for managing and resolving complex incidents and service requests within agreed service levels, you will act as a senior … escalation point for the Service Desk, providing expert technical support for end-user devices, applications, and infrastructure services. You will take ownership of challenging technical issues, support the development of colleagues through knowledge sharing and mentoring, and contribute to continuous service improvement initiatives. This is a highly technical ...

enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for ICT Service Desk Analyst who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent … service. Purpose of this role Delivering fast, accurate and secure IT services enabling the smooth running of the business. Providing impeccable customer service and a can do attitude to all levels of the business whilst working as part of a diverse and dynamic team. Your key responsibilities are Providing ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data ...

Business Analyst (Hybrid) - Financial Services Location: Bromsgrove. 2 to 3 days per week onsite Salary: Competitive salary plus benefits package Duration: 9 Month Fixed Term Contract About the role Our client, one of the UK's leading Financial Services firms, are looking for an experienced Business Analyst … operations, CRM systems and wider change initiatives , shaping requirements, mapping processes and ensuring delivery aligns to business outcomes. This is a hands-on Business Analyst role working across process mapping, CRM platforms and Agile delivery in a stakeholder-heavy environment. Key responsibilities Work with senior stakeholders to define ...

Business Analyst (Hybrid) - Financial Services Location: Bromsgrove. 2 to 3 days per week onsite Salary: Competitive salary plus benefits package Duration: 9 Month Fixed Term Contract About the role Our client, one of the UK's leading Financial Services firms, are looking for an experienced Business Analyst ...