1,101 to 1,125 of 1,873 Permanent Service Delivery Jobs

HCLTech in London is seeking a seasoned Service Delivery Manager to lead CSFC operations for multiple clients. You will oversee day-to-day delivery, ensure SLAs are met, and manage a large, cross-functional team in a security services environment. The role demands extensive experience in information ...

assist with the support and maintenance of the infrastructure, ensuring that the services and underpinning processes are efficient, effective, and meet agreed service levels. In addition, the role will provide technical expertise and support to avariety of IT projects. The organisation is geographically dispersed and has approximately … systems which reach out to all staff. Primarily based at Territorial Headquarters in London the IT Department is responsible for the entire IT infrastructure, service desk support, corporate systems, IT provisioning, information security, telephony (landline and mobile), IT project management, and management information. Organisation Structure: Head of IT Infrastructure ...

systems and processes to ensure alignment with business objectives Execute departmental internal controls, financial policies, procedures, and projects to ensure timely and within-budget delivery Maintain relationships with technology vendors and negotiate contracts to ensure best value for the business Serve as a member of the sales team … financial performance of digital platforms Assist with platform implementation on new client transitions, allocating proper resources and connecting with the client to validate service delivery expectations Identify and solve complex, multi-dimensional problems leveraging the appropriate resources within or outside the department Establish and maintain service level ...

world-class engineering and technology consultancy delivering cutting-edge solutions across defence, national security, and public sector markets. The role sits in customer-facing service operations, managing support for high-value systems across UK and international customers. You must have solid ITIL knowledge and experience managing key accounts ...

deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgets Build relationships with stakeholders to facilitate successful delivery of projects within the agreed parameters Create and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource … successfully deliver new technology and data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Ability to embed new systems and new ways of working for teams Experience in business engagement, business analysis and planning, design, sourcing, transition ...

Experience in ITSM, service delivery and leading teams, plus ITIL 4 Foundation, are essential. This hybrid role offers development opportunities and a commitment to safeguarding the community. #J-18808-Ljbffr ...

organization's goals.* Oversee the management of the IT infrastructure, ensuring optimal performance, security, and availability.* Drive innovation in technology solutions to enhance service delivery and operational efficiency.* Collaborate with cross-functional teams to integrate technology solutions with business processes.* Manage the technology budget and ensure cost-effective … applications.* Analyze and assess emerging technologies and trends to inform strategic planning.* Establish and maintain relationships with technology vendors and partners to ensure service quality and value**Behaviors and Competencies*** Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.* Leadership ...

security posture for both Aspire and its customers. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery … concepts, tools, and techniques. Ability to work well under pressure in high-stress situations. Strong attention to detail and organisation skills. Experience with customer service and communications Previous experience of working within a 24x7 SOC Relevant certifications (advantageous but not essential ...

platforms such as ResourceLink/HCM Air or Eploy before, you will be confident in your ability to learn them quickly. You are organised, delivery-focused and comfortable managing multiple priorities. You think about the employee and user experience when making changes, and take pride in delivering high-quality … Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention ...

platforms such as ResourceLink/HCM Air or Eploy before, you will be confident in your ability to learn them quickly. You are organised, delivery-focused and comfortable managing multiple priorities. You think about the employee and user experience when making changes, and take pride in delivering high-quality … Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention ...

Intuitive Surgical seeks a senior leader to head the international field service organization across Europe. The role drives service delivery per agreements and warranty obligations, scaling the unit and aligning with customer needs. You will develop engineers, implement efficient processes, and collaborate with regional sales to achieve ...

real operational and customer challenges. Build skills and a career in a fast-growing area – supported by structured learning, specialist enablement and hands‐on delivery experience. Help shape a new capability and make a visible impact – an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within Atos. Key Responsibilities Build and configure agents, workflows, and integrations Utilize AI-assisted coding tools to accelerate development Implement agent logic, prompts, and decision flows Integrate with enterprise systems (ITSM, APIs, data sources) Test and validate agent behavior and outputs Collaborate ...

real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within our client. Key Responsibilities Build and configure agents, workflows, and integrations Utilize AI-assisted coding tools to accelerate development Implement agent logic, prompts, and decision flows Integrate with enterprise systems (ITSM, APIs, data sources) Test and validate agent behavior and outputs ...

training sessions, etc. Build engagement and value through the platform across divisions and specialties supporting the growth and retention of Proximie customers. Ensure the delivery of an exemplary customer experience at all times. Work across Proximie to feedback the voice of the customer where relevant to improve our product … service and offering. Requirements An understanding of NHS or European healthcare systems and workflows, ideally with 2+ years' experience in surgical services, operating theatre management, or perioperative care delivery. Experience transitioning from clinical/operational roles into healthcare technology is welcomed. Experience managing multi-stakeholder relationships across clinical, administrative ...

training sessions, etc. Build engagement and value through the platform across divisions and specialties supporting the growth and retention of Proximie customers. Ensure the delivery of an exemplary customer experience at all times. Work across Proximie to feedback the voice of the customer where relevant to improve our product … service and offering. Requirements An understanding of NHS or European healthcare systems and workflows, ideally with 2+ years' experience in surgical services, operating theatre management, or perioperative care delivery. Experience transitioning from clinical/operational roles into healthcare technology is welcomed. Experience managing multi-stakeholder relationships across clinical, administrative ...

Wavenet in Manchester is seeking a Senior Service Desk Analyst to join our IT support team, driving performance, mentoring colleagues, and delivering exceptional service to our customers. You will lead and coach analysts, manage complex tickets, handle escalations, and ensure incidents and requests are resolved in line with … SLAs. The role collaborates with internal teams and external suppliers to improve service delivery and the overall customer experience. #J-18808-Ljbffr ...

performance on bookings, defining bookings strategy relevant to aligned vertical as well as generating a growing funnel of profitable opportunities to grow Cisco’s service offerings. Your team will bridge the gap between complex technological capabilities and customer business outcomes, ensuring that our services portfolio is deeply integrated into … sustainable Support Services recurring revenue. Analyze industry dynamics, such as the impact of AI on infrastructure and security, to proactively create demand and service-led opportunities, positioning Cisco as an indispensable partner in the customer's digital transformation. Oversee the end-to-end sales lifecycle, from funnel creation ...

management ecosystem. This role will focus primarily on endpoint engineering and Microsoft Intune, with particular emphasis on vulnerability mitigation, device compliance, automation and the delivery of a scalable, resilient end user computing experience across approximately 1,400 colleagues. What will you be doing? Technical Expertise & Support Reduce recurring operational … application packaging, deployment and lifecycle management within Intune Monitor platform health, reporting outputs, configuration drift and usage trends Work closely with Infrastructure, Security and Service Delivery teams to enhance endpoint security and user experience Support and enable frontline support services through documentation, technical guidance, automation and engineering improvements ...

business systems improvements. What You'll Do: Lead teams responsible for application support, business systems development and testing Drive improvements in governance, processes and service delivery Act as the senior escalation point for business-critical applications Manage and prioritise application change requests and enhancements Oversee the delivery … support technical teams when required Experience delivering application and business systems projects Experience working with ERP or enterprise application environments Knowledge of ITIL or service management environments Exposure to Microsoft technologies including C#, VB.NET and SQL would be beneficial Why You Should Apply: Opportunity to take ownership ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...