1,126 to 1,150 of 1,868 Permanent Service Delivery Jobs

Strategic Resources European Recruitment Consultants Ltd is seeking an experienced SAP Delivery Manager for a 12-month PAYE contract in Aberdeen with hybrid working. The role focuses on transitioning SAP services from project delivery into stable, high-performing operations across IT, Digital & Data teams. You will establish ...

strategic direction, operational performance, and continuous improvement of network services across our water network. Leading a team of managers, technical specialists, and operational delivery colleagues, you'll drive excellence across network construction, lead replacement programmes, fire hydrant maintenance, and network performance activities. You'll play a key role … developing our direct labour workforce, improving productivity and service delivery while ensuring the highest standards of safety, quality, and customer experience. As a senior leader within the business, you'll help shape the future of our network operations, ensuring we meet regulatory requirements, deliver value for customers ...

product design through release and ongoing enhancements. Software Development Leadership Provide strategic oversight to software development teams responsible for Marlin technology. Ensure timely, reliable delivery of high-quality software releases. Promote agile development practices, engineering excellence, and continuous improvement. Technical Support & Customer Success Oversee technical support operations to deliver … fast, effective customer resolution and high customer satisfaction. Ensure customer feedback informs product enhancements, bug fixes, and roadmap decisions. Strengthen customer retention through high service quality and strong post-sales engagement. Financial & Operational Management Lead budgeting, resource planning, and cost optimization across all functions. Monitor financial performance and implement ...

Technical Account Manager, Enterprise Services - Financial Solutions Location London Business Area Sales and Client Service Ref # 10054277 Description & Requirements What's the role? You’ll be the primary technical interface into Bloomberg for some of our largest clients, the trusted advisor they turn to when making major technology … client’s needs and investing heavily in our products and people, we have reached a genuinely exciting point in the evolution of our delivery and content offerings. Driving organizational & technology change across both client and internal environments needs to be a core part of your wheelhouse. You need ...

needs with FutureRange’s capabilities, and drive revenue growth through both retention and acquisition. The successful candidate will be responsible for delivering exceptional client service, shaping account strategies, and expanding FutureRange’s footprint across priority sectors. This is a high-impact, client-facing role that sits at the intersection … strategic partner and ensuring long-term satisfaction, retention and growth. Develop and execute comprehensive account plans aligned with client roadmaps, FutureRange’s service offerings and commercial objectives. Identify new business opportunities within existing accounts through consultative engagement and collaboration with internal technical teams. Proactively develop and pursue new business ...

Engineering and procurement audiences, including a sceptical or hostile one. Technical literacy — fluency and versatility, not depth Advanced user in Claude, Copilot, etc. Software delivery experience in any role, preferably a Developer, Lead, Architect or a Delivery Lead. Understands SDD and agentic development. Confident and accurate with … person in an internal conversation and the most commercially fluent one. Nice to have Experience positioning fixed-price, pod-based, outcome-based or managed-service delivery models — including handling the “if it’s AI-powered, why does it still take months?” objection. Discovery or requirements workshop facilitation ...

Join Opus, the UK s largest independent Managed Service Provider, ranked World Class by Best Companies. Grow your career in a business that champions creativity and development. Be a key player in our Service Delivery team The Customer Experience Specialist role will be responsible for first line … responses to customer service requests by telephone, email, web, and portal. Additionally, you will be responsible for: Maintaining Customer Satisfaction Maintaining allocated work pools ensuring all cases are worked according to their SLA s and pro-actively manage the CRM tickets Competency on all supplier portals and communication processes ...

Technical Account Manager, Enterprise Services - Financial Solutions Location London Business Area Sales and Client Service Ref # 10054277 Description & Requirements What's the role? You'll be the primary technical interface into Bloomberg for some of our largest clients, the trusted advisor they turn to when making major technology … client’s needs and investing heavily in our products and people, we have reached a genuinely exciting point in the evolution of our delivery and content offerings. Driving organizational & technology change across both client and internal environments needs to be a core part of your wheelhouse. You need ...

Ashdown Group in Kingston, Surrey, is seeking an IT Project & Service Delivery Manager to bring structure and governance to IT and infrastructure delivery. You will work across technical teams, business stakeholders and suppliers to ensure projects align with scope, budgets and service requirements while strengthening operational resilience. … role emphasizes delivering clear delivery health visibility, risk management, and cross-functional collaboration in a hybrid working environment. #J-18808-Ljbffr ...

covering the full lifecycle of hardware, software, SaaS subscriptions, cloud services, Microsoft licensing, technology contracts and IT suppliers. You'll work closely with Infrastructure, Service Delivery, IT Operations, Finance, Procurement and senior technology stakeholders, helping improve asset visibility, licence compliance, cost optimisation, governance and supplier performance. Key Responsibilities ...

Strategic Account Engagement Develop trusted advisor relationships with key stakeholders. Identify cross-sell and upsell opportunities within customer accounts. Work closely with technical and service delivery teams to ensure successful solution implementation. Market Awareness Remain up to date with developments in: Managed Print Services, Microsoft technologies, Unified Communications ...

measurable outcomes Own the market health and operational performance, monitoring key indicators - including NPS, CSAT, complaint rates, enforcement trends, appeal outcomes, escalations, and service delivery to detect anomalies and generate actionable recommendations Lead policy localization, go-to-market execution, and market enablement, ensuring regional policies and operating models ...

portfolio of solutions, including data centre, network, cyber, end user compute and modern workspace Collaborate with senior leadership, pre-sales, solution specialists, procurement and service delivery teams to design high-value customer solutions. Maintain ownership of forecasting, sales performance, pipeline management, and strategic account reporting. ...

through post-sales relationships Provide architectural designs and engage in large scale proof of concepts, technical alliance validations, and post-sales deployments supporting Veeam service delivery partners Provide subject matter expertise in the Veeam product suites to customers, partners, and internal Veeam teams Develop whitepapers, best practice guides ...

collaborate effectively with peers in the Insights community Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery Be a mentor and a coach by supporting more junior team members Be client-centric while actively seeking to help clients engage ...

readiness methodologies, approaches, and offerings.* Assist leadership in developing strategies to expand the portfolio of services offered and improve the efficiency and consistency of service delivery.**How You’ll Grow**We are committed to investing and supporting you in your professional development and we have developed a range ...

readiness methodologies, approaches, and offerings. Assist leadership in developing strategies to expand the portfolio of services offered and improve the efficiency and consistency of service delivery. How You’ll Grow We are committed to investing and supporting you in your professional development and we have developed a range ...

driving accountability, capability development and continuous improvement.* Strengthen cross-functional working by improving communication, knowledge sharing and coordination across technical disciplines.* Set clear objectives, service expectations and measurable priorities, monitoring performance and addressing barriers to reliable delivery.* Coach and mentor team members through regular one-to-ones, performance reviews … Individual Development Plans, strengthening capability, confidence and ownership.* Provide visible and accountable leadership, setting clear standards for behaviour, collaboration, service delivery and operational ownership.* Lead the team confidently through organisational and technical change, communicating direction clearly, gaining commitment and embedding new ways of working.* Make timely, evidence-based ...

Performance reviews, etc).* Drive asset re-use (N365) and automation adoption to secure efficiencies e2e (focus on pre-sales and their continuity into delivery).* Provides pre-sales Operations support to the CU and SLs, ensuring proper governance.* Support implementation of EMEA CSS transformation & improvement initiatives … Engineering, Business administration, Big Data/computing/IT.* PMI certification.* Domain and Portfolio understanding, including the implications of technology transformation for both delivery and operations.* Strong Ericsson Knowledge.* Business, Commercial and Financial understanding.* Minimum 10 years of relevant experience.* Analytical Mind and problem-solving attitude.* Anticipates customer ...

Logic Ltd is seeking an IT Technical Lead to bridge service delivery and technical strategy within the MSP operations team. The role demands ownership of high-priority incidents, guiding projects, and ensuring compliance. With a focus on client relationships, you'll lead technical delivery and establish standards ...

Digital Application Services function, focused on delivering and supporting the applications, platforms and digital capabilities that enable effective business operations and service delivery. The function plays a key role in modernising services, improving resilience and performance, and ensuring business teams have the technology and tools they need to operate … deliver and continuously improve digital solutions that are robust, scalable and aligned to organisational priorities. Key Responsibilities Technical Leadership Lead the design, development, and delivery of scalable full-stack solutions. Provide technical direction, coaching, and mentoring to engineers within the team. Promote engineering best practices, coding standards, and knowledge ...

customer-focused digital services. As part of a growing innovation function, we're looking for an experienced Innovation & Technology Manager to help drive the delivery of key technology initiatives and support the adoption of new solutions across the business. This is a highly visible role that blends stakeholder engagement … technology delivery, and innovation. You'll work with both UK and international stakeholders, helping to translate business challenges into practical technology solutions while ensuring existing strategic initiatives are delivered successfully. The Role You will be responsible for coordinating and delivering a variety of technology and innovation projects, including: Rolling ...

standardising ways of working and lifting team efficiency Making sure development standards meet best practice, security and governance requirements Setting KPIs and reporting on delivery, capacity and risk Managing third-party suppliers and service delivery What you'll bring 3 to 5 years' experience leading software development … teams, ideally in retail or another fast-paced consumer business A strong grasp of software delivery, workflow management and balancing competing priorities Experience managing budgets, resources and supplier relationships Confident stakeholder management at all levels A track record of continuous improvement and developing people A degree in Computing ...

test rigs, networks, peripherals and supporting servers. Working independently within established standards, the role handles complex escalations, guides colleagues and contributes to projects and service improvements. Working Hours and Shift Requirements The role works rotating early (06h0014h00) and late (14h0022h00) shifts. Occasional additional support may be required for critical … incidents, planned changes or business continuity, subject to company arrangements. Key responsibilities Specialist Support and Service Delivery Own and resolve complex incidents and requests affecting manufacturing IT and operational technology within agreed priorities and service levels. Diagnose faults across shop-floor devices, Windows platforms, applications, networks, peripherals ...

growth and organisational change, the organisation is now focused on modernising how it operates. Significant investment has already been made in core systems and service delivery, and the next phase is to strengthen technology capability and embed sustainable, organisation wide transformation. The focus is on building on that … create a clear and sustainable path forward. Profile We are looking for a proven Director of Technology who can balance strategic thinking with delivery focus. You will bring: Experience leading enterprise IT and business transformation within a complex organisation Senior leadership experience at IT Director, DDaT Director or equivalent ...