1,201 to 1,225 of 1,861 Permanent Service Delivery Jobs

business systems and Microsoft 365, including SharePoint development and training roll‐outs. Lead and develop the IT team, manage suppliers and ensure strong service delivery standards. What You’ll Bring: Significant experience in IT leadership, systems administration, digital transformation and project delivery. Strong understanding of infrastructure security, cyber ...

customer base. Actively develop customer relationships by maintaining high levels of customer satisfaction and conducting business reviews. This may also involve working alongside Service Delivery Managers when reviewing applicable accounts. Ensure regular face-to-face contact with customers, vendors and appropriate stakeholders across Managed IT Solutions, such ...

successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (Cloud Engineering, Network Engineering, Service Delivery), to design and implement secure, scalable and Zero Trust-aligned architectures. The role combines: Security architecture and design across cloud platforms ...

satisfaction. Represent the voice of the client and provide internal feedback to improve IDeaS products and solutions. Apply lessons from past experiences to enhance service delivery, collaborating with internal teams to improve processes and outcomes. Professional Development and Mentorship Participate in client events, such as conferences and training ...

satisfaction. Represent the voice of the client and provide internal feedback to improve IDeaS products and solutions. Apply lessons from past experiences to enhance service delivery, collaborating with internal teams to improve processes and outcomes. Professional Development and Mentorship Participate in client events, such as conferences and training ...

delivering changes safely with minimal disruption. You will collaborate with customers, suppliers and internal stakeholders to maximise value, reduce risk and ensure high-quality service delivery. The role requires ITIL 4 Foundation, BPSS/SC clearance, and strong stakeholder management. #J-18808-Ljbffr ...

applications and integrations with on-premises systems.· Assist in system migrations and upgrades.Process Improvement & CBS Initiatives· Identify opportunities to streamline support processes and improve service delivery.· Participate in CBS-driven kaizen activities and standard work adoption.· Support IT projects and system upgrades.Team Collaboration· Work closely with the IT Manager ...

applications and integrations with on-premises systems.· Assist in system migrations and upgrades.Process Improvement & CBS Initiatives· Identify opportunities to streamline support processes and improve service delivery.· Participate in CBS-driven kaizen activities and standard work adoption.· Support IT projects and system upgrades.Team Collaboration· Work closely with the IT Manager ...

resolve incidents relating to privilege elevation, application execution, and endpoint security controls. Work closely with infrastructure, packaging, and security teams to ensure seamless service delivery. Produce and maintain technical documentation, support procedures, and operational standards. Contribute to continuous improvement initiatives and platform optimisation activities. Essential Skills & Experience Extensive hands ...

integrations with on-premises systems. Assist in system migrations and upgrades. Process Improvement & CBS Initiatives Identify opportunities to streamline support processes and improve service delivery. Participate in CBS-driven kaizen activities and standard work adoption. Support IT projects and system upgrades. Team Collaboration Work closely with the IT Manager ...

forms and automate workflows. Our new initiative brings AI directly into this process - using LLMs, vector search, and structured PDF parsing to accelerate public service delivery. We're not just bolting AI onto the side. It's becoming core to how our platform works. We're looking ...

reports to clients, when appropriate.* Assist leadership in developing strategies to expand the portfolio of services offered and improve the efficiency and consistency of service delivery.* Maintain current knowledge of industry trends, threats, methodologies and core technologies in order to assimilate client needs and design appropriate technical solutions.* Lead ...

Atos UK&I Digital Workplace Practice is seeking a Presales Digital Workplace & EUC Architect to lead design and delivery of modern workplace solutions. You will collaborate with Sales, Portfolio, Service Delivery, and Commercial teams to shape end-to-end transformations including endpoint management, Microsoft 365, collaboration tools ...

case for Oracle Cloud adoption Manages all workstreams comprised of on- and off-shore resources of the project and is responsible for the overall delivery of the Oracle ERP/EPM Cloud transformation programme Manage large delivery teams to design end-to-end solutions and ensure deliverables … lead at CIO/CTO level in a major client organization. You will lead Infosys Consulting operations relating to market development and/or service delivery excellence. You are seen as a role model in the community. About your team Our CRL (Consumer Goods, retail & Logistics) practice helps ...

Tempcover in London is seeking an IT Manager to lead core infrastructure, identity and access, and service management across the business. You will own Entra ID, Google Workspace, Intune, scripting, budgeting and vendor relations, delivering reliable IT services with SLAs and scalable automation. The role offers a hybrid working ...

cyber threats. You will own end-to-end IT including Microsoft 365, endpoint management, networks and telephony, define SLAs with suppliers, and align IT delivery with #J-18808-Ljbffr ...

Manager in London on a hybrid basis. The role focuses on end-to-end visibility of IT services to support incident, problem, change and service improvement practices. Responsibilities include defining strategy, delivering scalable observability solutions, proactive monitoring and real-time insights to drive service improvement and cost efficiency. … Strong collaboration with Service Delivery, Eng. #J-18808-Ljbffr ...

Summer-Browning Associates Ltd is seeking a Service Owner for a 12-month contract in Glasgow. The role requires ownership of agile business cases, iterative development, and benefits realisation across the portfolio. You will work with agile delivery teams, manage relationships with stakeholders and suppliers, and ensure strategic … operational objectives are met while focusing on user needs and service delivery excellence. #J-18808-Ljbffr ...

role is to play a key part in shaping the organisation's business applications by defining engineering standards, influencing platform strategy, and leading the delivery of secure, scalable, and high performing solutions. You will work closely with architects, product owners, and business stakeholders to ensure technology solutions deliver real … business value. Further day to day activities will include leading technical delivery; establishing engineering best practice; developing plugins, custom workflows, custom APIs and Power Platform solutions; designing and implementing integrations between Dynamics 365, Azure and enterprise applications; managing CI/CD pipelines and release management; ensuring security and governance ...

role is to play a key part in shaping the organisation's business applications by defining engineering standards, influencing platform strategy, and leading the delivery of secure, scalable, and high performing solutions. You will work closely with architects, product owners, and business stakeholders to ensure technology solutions deliver real … business value. Further day to day activities will include leading technical delivery; establishing engineering best practice; developing plugins, custom workflows, custom APIs and Power Platform solutions; designing and implementing integrations between Dynamics 365, Azure and enterprise applications; managing CI/CD pipelines and release management; ensuring security and governance ...

TurnerFox Recruitment is seeking an experienced Service Desk Manager to lead and develop a busy, customer-focused support team within a growing organisation. You will focus on delivering high-quality service, coaching staff, and driving improvements in performance and customer satisfaction. With strong people management skills … track record of managing service delivery, you will monitor KPIs, escalate issues, and collaborate with other departments to resolve complex problems and optimise #J-18808-Ljbffr ...

National Bank of Kuwait (Int'l) Plc is seeking an IT professional to coordinate service transition activities and manage technology demand pipelines. The role requires strong governance, documentation, and experience delivering complex changes within financial services. The candidate will interact with senior management, oversee supplier relationships, and ensure smooth ...

through a transformation programme and take ownership technical support function. This is a hybrid opportunity focused on technical support management, SQL, APIs and service improvement, combining hands-on technical troubleshooting with team leadership and process transformation. Working closely with senior technical leadership, Product, Engineering and Customer Success … lead a small technical support team, improve service delivery and help develop a more efficient, customer-focused support functions. You'll also have the opportunity to introduce automation, explore AI-assisted support and improve the processes and tools that underpin the customer experience. Key Responsibilities & Skills Lead ...

Insurance Systems) to lead an international team delivering insurance software solutions across London Market, General Insurance and Health Insurance clients. You will oversee SLA delivery, issue resolution, release planning and client reporting while mentoring staff and ensuring high service quality. #J-18808-Ljbffr ...

support services to many facets of newly installed AV technology across their prestigious UK headquarters. The team will be working closely with the existing service support channels, including facilities and IT support; a model which they’ll look to implement as their new standard across their global estate. … equipment across the client site, leading and taking responsibility for 2nd and 3rd line technical faults, triage and escalating to the relevant service desk. Key responsibilities: Be the primary escalation point, and point of contact for the client Expected to lead and set the standard for supporting the client ...